iKoustic Soundproofing Avis 

Fantastic experience, I searched at multiple builders merchants to find the exact products I was looking for to which I didn't find any that were suitable Ikoustic stocked all that I was looking for I ordered the same day and products were available for collection the same day brilliant service can't recommend highly enough all the staff were friendly and helpful in person and over the phone will be visiting again for the next stage of my project thanks again
Darren

Farouk from iKoustic called me back promptly after my enquiry, gave me great advice on the correct product and made sure it arrived quickly - on a day convenient to me.

Not completed our soundproofing project yet, however Raj has been very helpful and answered our questions in a manner anyone could understand.
Thank you Susan

Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early but the delivery driver could not have been more helpful. Only downside was the factory cutting of the rock wool panels was not consistent as some panels were double thickness and could not easily be trimmed. Would certainly recommend this product to others.

Superb service.

I had a great experience with iKoustic Soundproofing. From start to finish, the service was smooth and professional. Raj was incredibly knowledgeable and took the time to explain the best solutions for my needs. Delivery was prompt and hassle-free. Highly recommend iKoustic for anyone looking for soundproofing products backed by solid expertise and reliable service.

Everything arrived well packaged and on time. My builder was very happy.

Have a better pricing structure for delivery. You to charge £154 through my supplier which was more expensive than the product I was buying. The customer advisor would only reduce it to £90. When I went online as it had said I could get it for £49. If I had an extra day I would have got it with free delivery somewhere else.
I had said it was the start for more larger orders but this experience means I am unlikely to use them again now, I will purchase the products elsewhere.

Since the above the company have been in touch and explained where the delivery pricing error occurred and rectified the issue to my satisfaction.

This was a DIY project and when I called Ikoustic Farouk Forster answered the phone and he dealt with all my queries in a helpful and engaging way. He took trouble to explain the things that I did not understand and dealt with my order efficiently and swiftly.

The product was supplied within the agreed number of days.

i have never done sound proofing before , i received excellent advice and service.

Firstly thanks to Elliot for taking my order over the phone and arranging delivery of the products to our rural cottage. His patience , professionalism , and advice made me quickly realise these guys are one of the best around. I contacted a few others before going with Ikoustic and glad I ended up here.

My only advice is listen to them. I used their rail and clip system with rockwool RW5 and Tecsound 100 between acoustic plasterboard. Made a huge difference. I tried without the rail system in an upstairs room and although it was ok as I used tecsound 100 and rockwool RW3, it wasn't as effective as the clips and rail system .

Thanks again. We were going to sell our cottage as we couldn't stand the noise, with your help we are at peace again.

Great products , not a sales company but people that know their product .When unsure just ask and I have always got a straight forward easy to understand solution .
Delivery quicker than expected .
Delivery can be a bit expensive on small orders . But ask .

Excellent customer service, advice and delivery

Very good customer service, fast delivery, good products

The only thing to let things down was delivery which I think was expensive along with the fact as I asked for an early delivery and it came at 5.30pm.
But still a very good and helpful company

Great customer service, products and delivery were excellent. would highly recommend. Jason

Helpful telephone advice, simple ordering, quick invoicing, payment and delivery. Quality soundproofing products.