Very efficient from start to finish. Raj was extremely helpful and took the time to patiently answer all my questions. The delivery was prompt and friendly, exactly as promised. Will definitely use ag... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From start to finish, an absolutely fantastic service. It was a pleasure dealing with iKoustic and will definitely use again and recommend to others based on such a good experience. Ryan, thank you fo... Voir plus
L'entreprise a répondu
Communication should have been better, I spoke to someone on the phone for advice, I was asked to send pictures and details via email and they would respond that day, end of that day I called again bu... Voir plus
L'entreprise a répondu
Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Consultant en acoustique
- Consultant en construction
- Fournisseur de caoutchouc mousse
- Fournisseur de matériaux de construction
- Fournisseur de produits de gypse
- Fournisseur de produits en caoutchouc
- Magasin de matériaux d'isolation
- Magasin de materiaux de construction
- Maintenance immobilière
Écrit par l'entreprise
iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?
Coordonnées de contact
Unit 4/5 Erivan Park, Sandbeck Way, LS22 7DN, Wetherby, Royaume-Uni
- 07772777787
- rick.parsons@ikoustic.com
- ikoustic.co.uk
4,7
Excellent
573 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have been ignored
I would have loved to give a good review, I think they have one of the best system on the market. Unfortunately, my attempts to get a detailed quote for a Gold System has been unsuccessful, hence I won't be able to test their solution.
After a first contact, I got an estimate and was offered a detailed quote if I was still interested. I was keen to get their system and asked for a quote, but apparently made the mistake to ask the wrong question about the pricing compare to their competitors!
Since then, I've been completely ghosted, I gave up as they ignore my emails.
The thing is that at this stage I would have accepted any standard marketing/corporate message as an answer and get their system anyway, but I guess they have enough customers and don't care about more.
I guess I will have to go to their competitors.
22 juillet 2024
Avis spontané
Réponse de iKoustic Soundproofing
Hello Frederic, My apologies for the experience you have had. Please allow me the opportunity to investigate and come back to you shortly.
Kind regards
Rick
Really helpful advisers but issues with…
Really helpful advisers but issues with the products supplied. The insulation was too thick for the cavity (direct to wall system) so needed to urgently source new insulation locally. Plus the 5% allowance for ‘spare’ materials proved to be too little and so needed to arrange for expensive next day delivery to minimise on site delays.
2 août 2024
Réponse de iKoustic Soundproofing
Hello and thanks for sharing your experience with us. Firstly, my apologies for the error with the thickness of the insulation and secondly the 5% additional material will normally prove sufficient but if you would like to call the office and speak with myself I would be very happy to discuss this further with you personally and see how we can assist you and make amends with any next project?
Kind regards,
Rick
Product&business understanding
Product knowledge,appreciate business pressures,good understanding and efficient
8 août 2024
Réponse de iKoustic Soundproofing
Hello and thanks so much for taking the time to post iKoustic such a positive review. We really appreciate it! Kind regards, Rick
Excellent next day delivery
Goods ordered arrived the following day, despite missing the 11am deadline for next day delivery.
So I am very appreciative.
5 août 2024
Réponse de iKoustic Soundproofing
We really appreciate you taking the time to post us a review and a beautiful nstart to the day ity provides too!
Kind regards, Rick
Great Products!
Used these guys a few times and always great service. Quick to respond to emails and very knowledgeable. It’s a pleasure dealing with businesses like this.
5 août 2024
Réponse de iKoustic Soundproofing
Hi James, Thanks for posting us such a positive review ! Much appreciated, Rick
Next day delivery and easy to order
Next day delivery and easy to order. Thanks people.
31 juillet 2024
Réponse de iKoustic Soundproofing
Thanks Peter, Your kind words are much appreciated. Rick
Excellent communication and friendly…
Excellent communication and friendly support from Simon.
9 juillet 2024
Réponse de iKoustic Soundproofing
Hello and thanks for posting iKoustic a five star review Tony.. .I will pass on your words to Simon. Kind regards
Rick
Professional
Very friendly, polite, knowledgeable service and great follow up.
Pleasure to do business with.
5 juin 2024
Réponse de iKoustic Soundproofing
Thanks Darren for posting your positive review of the service you received from iKoustic. It really helps other prospective customers when they are looking for genuine perspectives.
Kind regards
Rick
Réponse de iKoustic Soundproofing
Thank you very much for taking the time to post iKoustic a review and for sharing your experience with other prospective customers.
Kind regards
Rick
Great team
Great team. Very quick to respond and always spot on with the delivery. Difficult location on the last project but found it and gave notice an hr before to make sure we were ready to take in and not hanging around.
31 mai 2024
Réponse de iKoustic Soundproofing
Thanks for taking the trouble to post us a review. This is much appreciated Peter.
Excellent technical support.
The most helpful technical support you could wish for.
26 avril 2024
Avis spontané
Réponse de iKoustic Soundproofing
That review made our week Julian! .. Thanks so much, its very much appreciated. Kind regards, Rick
Réponse de iKoustic Soundproofing
Thanks Jon, it's great to hear about your experience and we appreciate you sharing that positive news with other prospective customers.
Kind regards
Rick
Great!
Well made products and super-fast delivery. Great experience from start to finish. Thanks!
8 avril 2024
Réponse de iKoustic Soundproofing
Thanks Jim, its always great to get a 5 star! Thanks for taking the trouble to post us such a positive review, its really appreciated. Kind regards
Rick
2nd time ordering from this company and…
2nd time ordering from this company and like the first time was a real pleasure dealing with this company.
Cannot fault in any way.
My house was built in 1870 and has just a brick wall with no soundproofing and the level of noise I was hearing was making me stressed and ill.
Have now done a fair bit to my house and the results are life changing.
9 avril 2024
Réponse de iKoustic Soundproofing
That is an amazing Review! Thanks Graham! It was so appreciated... Kind regards
Rick
Well deserved 5 stars
I'm happy to rate Ikoustic 5 stars, as I was waiting for the installation to be completed and I can confirm the MuteBoard 4 is doing the job.
2 avril 2024
Réponse de iKoustic Soundproofing
Thank you Mrs Mare, I am delighted to hear that MuteBoard 4 is doing the job for you. thanks for sharing your thoughts with iKoustic and other customers.
Kind regards
Rick
Best products at competitive rates!
I've used this company a number of times as I am a specialist installer.
They always look to innovate their products and materials to make sure they have the best in the market at very competitive rates!
No better place to get your soundproofing and you can collect which is a big bonus.
9 avril 2024
Réponse de iKoustic Soundproofing
Thanks Andy, we really appreciate your support and business and of course the 5 Star Review. Kind regards Rick
Oliver was very helpful and made sure…
Oliver was very helpful and made sure the order was processed quickly, cant fault the service.
2 avril 2024
Réponse de iKoustic Soundproofing
Thanks Scott, we appreciate you taking the time to write your review and I will certainly pass your comments onto Oliver...
Kind regards
Rick
Réponse de iKoustic Soundproofing
Thanks David, ALways a great day to start with a 5* REVIEW...
Much Appreciated
Mutemat3 Purchase
All good, very helpful on the phone and product was delivered on time as promised.
14 mars 2024
Réponse de iKoustic Soundproofing
Thanks for taking the trouble to post us a review Rob.
Much appreciated.
Kind regards
Rick
I had questions to ask about my order
I had questions to ask about my order - no response to emails was recevied
4 mars 2024
Réponse de iKoustic Soundproofing
Hello Brad,
I wanted to express my apologies for the inconvenience you experienced. It appears there was a misunderstanding regarding our automated order confirmation email system. Our records indicate that you responded to a no-reply automated message, which triggered our system to send you a warning email about the bounce but did not notify us directly that you wanted some action. Subsequently, after seeing your feedback, we investigated and I see that you've been in touch with several members of our team regarding your order, and our commercial manager is currently assisting you further.
We take your feedback seriously and will review how we can improve the clarity of our communication for future customers.
Thank you for bringing this to our attention, and we truly appreciate your feedback.
Kind regards
Rick
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.