ILOVETOUR Avis 

191
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Cardiff Uni Politics Netball had the best time of our lives on tour in Lloret de Marr this April. Special thanks to Kyle and Meg who made our trip extra special and fun. Honestly I would recommend thi... Voir plus

Noté 5 sur 5 étoiles

Toby and Bex were absolutely fantastic tour leaders. Both had great banter, and made the trip even more enjoyable than I could’ve imagined. I’d definitely do tour again just for them! And just reme... Voir plus

Noté 5 sur 5 étoiles

Tour rep Scarlett aka Scarleybob is an absolute gem, as your leader she helped me immensely with any issues that cropped up through the way (which there were many). 32 of us lads are a tough group to... Voir plus

Noté 5 sur 5 étoiles

We had the best time in Croatia with I love tour! Everyone was super helpful and accommodating. Despite the weather we all had the most amazing time thanks to the I love tour staff. Special shout out... Voir plus

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À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Bringing students the Essential Life Experience


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4,3

Excellent

TrustScore 4.5 sur 5

191 avis

5 étoiles
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4,3

Tous les avis

(191)

23 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Get more medics fgs

The medics had no sense of urgency in helping me when i was unconscious. I had my team mates and other universities helping me. They needed more medical staff on because they also had no medics when one of our girls had a head injury either and sent a tour rep. Thank god for the tour reps because otherwise nothing would’ve been done. The bus journey our toilet was broken. we couldn’t put any toilet roll down it and at some points we were driving for over 10 hours without stopping. Our team and all the other teams made the best out of a bad situation for ourselves and we managed to have a good time aside from those issues. I would definitely go again though as long as the medic situation is seen to and more medics are put on.

15 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hi Grace,

I'm sorry to hear you had problems with our medic team.

We have a full paramedic team and standby ambulance in resort, so it is disappointing that you didn't feel supported by them.

I have passed your feedback on to the coach company. We have flights packages on all of our trips so hopefully this would eradicate any problems in future.

I'm glad to hear our reps were helpful and that your team had a good time.

Please feel free to reach out so we can discuss anything, and I hope we see you on a trip again.

- ILT Team

Noté 4 sur 5 étoiles

just needs better medical staff

class besides the fact the medics seem to have got their qualifications via chatgpt

they also need more medical staff around the resort in general

other than this its a class time just dont eat the hotel scran

17 avril 2025
Avis spontané
Noté 2 sur 5 étoiles

Who organised tour this year - had they ever been ?

This holiday was so bad this year - there was an extreme lack of medical staff available even tho the floors were beyond slippery and caused so many injuries. There didn’t seem to be any fix to this issue and it meant people were left injured and untreated for far too long. The hotel rooms were being broken into left right and centre and the hotel seemed to not care. Some of the tour reps also didn’t seem to have any idea about where the help was if needed and would ignore some issues we have had.THE COACH JOURNEY has been ATROCIOUS as we had to check out at 6am meaning the last night was ruined because people wouldn’t want to go out- when your paying as much as we had to basically eliminating the final night is ridiculous. Not only that but they stopped at one services in 20 hours and it was so small they completely ran out of hot food and sandwiches - this is a joke especially with the early check out it meant people were not prepared with buying adequate food. Higher ups need to do better and add more services or a stop at a proper services so everyone is able to actually eat. I will say however our tour reps Rosanna and the tour rep Abbie has been AMAZING and provided instant help when needed and has apologised when it’s not been their fault - Ilovetour needs to sort it out as if we are paying the high price for a holiday it should be worth it. But overall what a actual joke - do better!

17 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hi Harry,

I'm sorry to hear you were disappointed with your experience.

In resort we do have a full paramedic team and standby ambulance service, so it's sad to hear you didn't feel the support was there.

Regarding the hotel incidents, where we had enough information we reprimanded and took further action with the passengers who were involved. In some cases, we managed to locate items and return them also.

If you have any more information regarding rep behaviours, please get in touch.

Every year the check out times are based around the hotel's closing time and the ferry crossings for each coach. I have passed on your comments about the standard of the coach journey to the coach company as it is a seperate provider. We offer flights packages on all of our trips if that is better in the future.

I'm glad to hear our reps were helpful. We pride ourselves on being a student-friendly priced company, so please get in touch to discuss your price breakdown or alternate options.

We hope we can see you on a trip in the future.

- ILT Team

Noté 1 sur 5 étoiles

Such an awful experience

Such an awful experience compared to last year. A lot of the staff didn’t seem to know what they were doing and lack of medical staff was extremely concerning. Especially due to how slippy and wet the club floor was however there was no effort to warn people of the dangers. The general consensus from all the teams I have spoken to this year is that tour has been extremely disappointing and a waste of money and a lot of people will not be coming back.

17 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hi Reah,

I'm sorry to hear you were disappointed with your experience.

In resort we do have a full paramedic team and standby ambulance service, so it's sad to hear you didn't feel the support was there.

The weather was a shame, and so we did give warnings in Group Leader meetings about the weather and corned off areas that seemed to be causing problems.

If you wanted to get in touch to discuss the above, please do. I hope we will see you on a trip in the future.

- ILT Team

Noté 3 sur 5 étoiles

Bit toss but reps great

Drivers of coaches are lost and some are slightly odd to the girls on the coach. was stopped in France for hours for no reason, multiple rooms broken in to. Tour reps were however very helpful in making sure we have a good time regardless more specifically Nathan Beal and Red. #Legends

17 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hi Jae,

I am sorry to hear the trip didn't quite match your expectations.

I have passed this feedback on to the coach company, as it is unacceptable. On all of our trips we offer flights packages - which may help remove these problems in future.

The passengers that we could identify regarding the room break ins, we reprimanded and have taken further action.

I'm glad to hear you had a good experience with the reps and hope that you travel with us again in the future.

- ILT Team

Noté 1 sur 5 étoiles

I have had the holiday from Hell

I have had the holiday from Hell. So many break-ins. Hotel staff don’t have a scooby. The Tour Reps were helpful thought especially Red and Bealo.

17 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hi Frank,

I'm sorry to hear you were disappointed with your experience.

The hotel reps did address these cases in the Group Leader meetings and every incident that could be followed up on, was.

I will pass this feedback on to the Croatian Hotel Staff, in case it was to do with them.

It is unfortunate that some of the passengers decided to act in this way and we have reprimanded and taken further action with individuals who were identified.

I'm glad to hear our reps were helpful, and I hope we can see you on a trip in the future.

- ILT Team

Noté 2 sur 5 étoiles

#holidayfromhell

Plenty of break ins on our floor - stuff gets stolen. No cctv on our floor makes it easy for everyone else to target us. At least Beal and Red. They are class.

13 avril 2025
Avis spontané
Logo de ILOVETOUR

Réponse de ILOVETOUR

Hi Harry,

Regarding the hotel incidents, where we had enough information we reprimanded and took further action with the passengers who were involved. In some cases, we managed to locate items and return them also.

I have passed comment on to the hotel about the lack of CCTV, as this is unacceptable and I am sorry that they fell short in this case.

I'm glad you had a good experience with our reps.

I hope we can see you on a trip in the future.

- ILT Team

Noté 5 sur 5 étoiles

I can’t recommend this enough

I can’t recommend this enough! From the moment we made our first enquiry to the final airport drop-off, everything was smooth, professional, and stress-free. The itinerary was perfectly tailored to our preferences—balanced with relaxation, adventure, and a few hidden gems we’d never have discovered on our own.

Accommodation was top-notch, transfers were punctual, and we felt truly looked after the entire time. Special thanks to [organiser’s name/team] for the personal touches—like the welcome note and surprise local experience that made the trip unforgettable.

If you’re looking for a hassle-free getaway planned by someone who really knows what they’re doing, this is it. Already planning our next trip with them!
Red was amazing

17 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hey Lucas,

Glad to hear it was a good trip!

Hopefully we’ll catch you on another Tour, Ski or Cities trip soon.

– ILT Team

Noté 5 sur 5 étoiles

Red was very helpful

Red was very helpful

17 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hey Chore,

Thanks for the kind words!

We hope to see you again soon—whether it’s on Tour, Ski or a Cities trip.

– ILT Team

Noté 5 sur 5 étoiles

Had the best time on tour

Had the best time on tour, special shout out to Ferrett, Shelly, and Alan for making it such a special experience. Would definitely recommend

13 avril 2025
Avis spontané
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Réponse de ILOVETOUR

Hi Kiera,

We’re so happy you had fun!

Can’t wait to have you back on another trip—Tour, Ski or Cities!

– ILT Team

Noté 5 sur 5 étoiles

Ferrett and Shelly are absolute icons…

Ferrett and Shelly are absolute icons they are so funny and made the experience so much fun. We’ve had a great time on our tour, Alan was a cracking ref for our football team and gave us more little challenges to do after. We will definitely be back to see our faves. Love Gracie xxxxx

13 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

10/10

Had a great time on holiday with everyone, it was ran smoothly and not many issues. Special shout out to the reps ferret, Allen, and the Shelly’s family for making the trip extra special. Would recommend to others to go

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Shelley is such a baddy

Shelley is such a baddy If Shelley isn’t here, I’m not coming on tour next year. Also will slays the game he also a 10/10 baddie. But kyle made the vibe and he was a real one

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Tour has been great so far

Tour has been great so far, the tour reps have been great, but Red has been fantastic in making sure everyone is feeling safe and having fun. Best tour rep by far

I Love Tour, I love Red

15 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Red army

Having an immaculate time even if it’s raining, Red our Rep has been amazing I love Red, RED ARMY

15 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

I love red

The bus is a drag but the time in Croatia is great. Red, are rep is amazing too. Forget I love tour I love red

15 avril 2025
Avis spontané
Logo de ILOVETOUR

Réponse de ILOVETOUR

Hey Oscar,

I'm glad to hear you had a great time!

We offer flights packages on all of our trips, so this may help to remove that problem in future years.

Hopefully we will see you on Tour, Ski or a Cities trip soon.

- ILT Team

Noté 5 sur 5 étoiles

I Love Red

Tour has been a great time. Weather has been a bit poor but hasn’t stopped the vibes. We have a had a great Tour Rep called red, she has been the best and is always a great laugh. Who needs I Love Tour I prefer I Love Red.

15 avril 2025
Avis spontané

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