Phoned and spoke to Brad. Discussed the package we’d seen advertised and confirmed the preferred suite accommodation. Brad explained that there was limited number of suites available for each cat... Voir plus
L'entreprise a répondu

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Phoned and spoke to Brad. Discussed the package we’d seen advertised and confirmed the preferred suite accommodation. Brad explained that there was limited number of suites available for each cat... Voir plus
L'entreprise a répondu
Nicole answered all my queries regarding the cruise and tour holiday I was interested in. She was professional, knowledgeable and friendly. She sorted out all the details and the holiday was booked w... Voir plus
The lady we spoke to had done the Machu Piccu part of the holiday so was able to give first hand and personal advice regarding the content Booking was easy. Its the visa application which may cause... Voir plus
L'entreprise a répondu
The member of staff (Morgan) could not have been more helpful. He spent time sourcing options for us that met our needs and has given me confidence that our holiday will be supported professionally bo... Voir plus
L'entreprise a répondu
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Écrit par l'entreprise
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, Royaume-Uni
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Zoe was extremely helpful & kind in answering all m queries
you should give her a bonus

Réponse de Imagine Cruising UK
Libby was really helpful and patient. Also very thorough when going through the booking itself, terms etc . She also called me back at the agreed time as I needed to check something with my husband before proceeding

Réponse de Imagine Cruising UK
Lisa was very helpful and friendly. She took the time to explain everything and made sure we fully understood. We were more than happy to deal with Imagine Cruising once again and would recommend them to anyone.

Réponse de Imagine Cruising UK
Morgan Yates was very helpful and made the booking process easy.

Réponse de Imagine Cruising UK
Phone answered quickly.Able to speak to the same person (Brad) each time and he had booked previous holidays for us.Helpful friendly and informative.Able to answer my questions and the whole booking process was easy and stress free

Réponse de Imagine Cruising UK
Our enquiry was dealt with Morgan Yates. His service, help, and understanding was exemplary. The very few questions we put to him, that he could not immediately answer , but he took the time to ensure any answer he did give us was accurate by researching the subject first. If our holiday mirrors the service we received from Mr. Yates we will be on course in experiencing a fantastic holiday.

Réponse de Imagine Cruising UK
Our booking was made quickly and thoroughly. He referred back to some earlier bookings we had made to avoid and unnecessary repeats, and, apart from flights, everything is booked.

Réponse de Imagine Cruising UK
brad was very informative on the holiday i wanted to book he guided me through the whole 18 days one day at the time discussing the tours and also giving me an estimate of the travel times between each tour .

Réponse de Imagine Cruising UK
A pleasure to speak to Henry. Forensic knowledge of the booking. Pleasant as were his colleagues.

Réponse de Imagine Cruising UK
FAYE was so helpful and understanding, the managers on duty on Sunday were helpful in helping me with financial aspect of booking.

Réponse de Imagine Cruising UK
Danielle was brilliant, patient and went through everything and answered my many questions that I asked. Well done to your team

Réponse de Imagine Cruising UK
Amy was helpful and engaging. She was not shy in closing the sale!

Réponse de Imagine Cruising UK
We wanted to book a cruise to Japan and Cam Mcgregor the travel agent for imagine cruising was very helpful polite and patient, this is the second time Cam has helped us with the booking of a cruise, I would highly recommend him.

Réponse de Imagine Cruising UK
Really professional and competent team who were able to provide us with answers to our questions. Awaiting further information so I hope this response is equally helpful and positive.

Réponse de Imagine Cruising UK
Excellent service. Really helpful and knowledgeable. Made the whole process very easy.

Réponse de Imagine Cruising UK
Booked a river cruise down the Mekong river. We had difficulty getting regional flights that suited us. We did get these sorted eventually. The booking agent was very helpful and pleasant.
The support team were very nice and helpful when I called after completing more booking information.

Réponse de Imagine Cruising UK
Very helpful and friendly staff. Also not kept on hold when making enquiries as response time was very good.

Réponse de Imagine Cruising UK
Your prices for extras do not compete with what can be sourced yourself

Réponse de Imagine Cruising UK
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