Phoned and spoke to Brad. Discussed the package we’d seen advertised and confirmed the preferred suite accommodation. Brad explained that there was limited number of suites available for each cat... Voir plus
L'entreprise a répondu

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Phoned and spoke to Brad. Discussed the package we’d seen advertised and confirmed the preferred suite accommodation. Brad explained that there was limited number of suites available for each cat... Voir plus
L'entreprise a répondu
Nicole answered all my queries regarding the cruise and tour holiday I was interested in. She was professional, knowledgeable and friendly. She sorted out all the details and the holiday was booked w... Voir plus
The lady we spoke to had done the Machu Piccu part of the holiday so was able to give first hand and personal advice regarding the content Booking was easy. Its the visa application which may cause... Voir plus
L'entreprise a répondu
The member of staff (Morgan) could not have been more helpful. He spent time sourcing options for us that met our needs and has given me confidence that our holiday will be supported professionally bo... Voir plus
L'entreprise a répondu
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Écrit par l'entreprise
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Harvey was very friendly and polite and dealt with my booking very efficiently

Réponse de Imagine Cruising UK
Fantastic. Megan was absolutely brilliant, very helpful, very efficient and wonderful to talk to, whilst booking.

Réponse de Imagine Cruising UK
A very patient and helpful, Daniella, made our booking experience , more or less a Breeze .
We had so many questions for her to answer as we found the website disappointing

Réponse de Imagine Cruising UK
Our phone call with Paige Wilson was fantastic she is very knowledgeable and professional we will
be very likely be booking with this firm again

Réponse de Imagine Cruising UK
HARVEY WAS SO KNIWLEDGEABLED AND HELPFUL DURING THE BOOKING PROCESS. HIM AND HIS MANAGER FACILTATED A SUITABLW DEPOSIT. AND HARVEY EXPLAINED THE HOLIDAY SUPERBALY. WELL DONE IMAGINE.

Réponse de Imagine Cruising UK
Spoke to a very helpful lady called Zoe . Explained everything simply and was so knowledgeable with regards to the trip I booked .

Réponse de Imagine Cruising UK
The man who answered my call gave me all the information I needed and was very helpful could not have had a better experience.

Réponse de Imagine Cruising UK
I am a returning customer so my details were all on file,how ever Shannon took the time to check all spellings and details were correct. I was given a time that she would phone back after checking availability was too our satisfaction however she was unable to keep to that time so I was contacted by Shannon’s supervisor who was able to give me brief details and if agreeable our cabin would be held until Shannon would phone with full details at a later agreed time. Excellent customer service!

Réponse de Imagine Cruising UK
Call answered quickly
Information given clearly and the consultant phoned back with the information and details as we requested

Réponse de Imagine Cruising UK
I found Daniella to be very professional and very good from start to finish nothing was to much trouble and she gave me great advice

Réponse de Imagine Cruising UK
Shannon was very helpful and informative. She was brilliant!

Réponse de Imagine Cruising UK
Booked our cruise today with Adam. Extremely informative and went through everything in detail.

Réponse de Imagine Cruising UK

Réponse de Imagine Cruising UK
All was very good but later I will need some help
in organising myself for the journey. Thanks for giving me Tel. Number that I can call.

Réponse de Imagine Cruising UK
Today I booked a tour package to Australia and New Zealand with Vincent Nicholas with Imagine Cruising. He was absolutely marvelous! He was friendly and personable yet very professional and respectful. He used brilliant and descriptive language to explain the journey I will be on and referred to his experience on this same tour to make it even more delightful and real! You have a gem in your company and if there were more stars, he would get them all! Thank you to Vincent and I cannot wait to tour!!

Réponse de Imagine Cruising UK
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