I was having problems with my Golden Retrievers digestion and a friend of mine recommended I went to visit Claire at Imperial Pets. She was so helpful and we started Maisie on a raw meat diet. Two y... Voir plus
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Lisez les avis des autres
Claire and the team are very friendly, helpful and knowledgeable. Luna loves her food that she is on & we have noticed a huge difference since she started it. We also had Luna fitted for a perfect fit... Voir plus
It’s good that I can speak to an expert in many areas but food for my puppy Cockrr Spaniel in particular as she is so fussy with her food- maybe training with healthy food treats has made her such a... Voir plus
Claire is very knowledgeable about the products in store and suggested a dried bone broth, which my puppy absolutely loves! There are different flavours so he’ll have others to try. I was looking for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are here to help, advise and educate. Not sure how to deal with dicky tummies, ageing joints, problem skin, lead pullers, or simply just wanting advice on the best nutrition for your pet to give them the healthiest, happiest longest life possible? At Imperial Pets, your four legged friends are as important to us as they are to you. We understand what it means to have a special furry someone in your life and that you want to give them the best you can. Whether you've recently added the pitter patter of tiny paws into your life or want to help your golden oldies to grow old gracefully, our Veterinary Nurse trained specialist can help you to make the best choices for your cuddly companions (or not so cuddly if you have been blessed with a naughty tortie!)
Coordonnées de contact
Unit 2, Oakwood Farm, CH1 6EY, Chester, Royaume-Uni
- 01244 880470
- contact@imperial-pets.com
- imperial-pets.com
4,9
Excellent
234 avis
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Great communication from this company
Great communication from this company, the item I ordered is no longer supplied in powder form but they kept me updated with information from the supplier , who in fact gave me an extra supply. Great experience
1 juin 2025
Great knowledge
Friendly service. Loads of information on how to feed and the best food to feed your pet, great choice of brands too and I was surprised by some of the natural remedies on offer which can save a fortune instead of going to the vets! Highly recommend, especially as I finally found food my cat will eat but it's good quality and won't break the bank!
3 mai 2025
Online Pet Store Satisfaction
It is great to have an online pet shop that offers products that I cannot find in my local pet shop and also items that may be too heavy to carry to my home from the pet shop.
Great products delivered to my door with advance email notifications of delivery date and two hour delivery window.
If not at home at proposed time and date, just click on the notification email and select desired delivery instructions.
Thank you Imperial Pets!!!!
17 avril 2025
A good response to a query
5 avril 2025
Everything was easy
5 mars 2025
Excellent Service, so helpful
Always get our raw dog good from Claire. Claire is always happy to help and give any advice needed. She has lovely dog treats. Would use anyone other than Imperial Pets.
9 février 2025
Hetty's visit
I took my 12 week old puppy Hetty to Claires shop today. Claire was so helpful. She fitted a great harness for her and as she seems to be a terrible traveller and is sick every time I take her out in the car Claire recommended some herbal tablets for her and also advised me what to use for worming. she also recommended some puppy chews for her which she loves especially the piece of wood. In fact Claire was very helpful about a lot of things as my old dog is 13 years old now, so it is 13 years since I last had a puppy and you can get a lot more natural things for them now which is great. I will definitely go back to imperial pets again
13 février 2025
Avis spontané
Wonderful company...really cares about customers!
I orders two cat toys, which were hard to get in the UK. Imperial Pets called me and explained why they were having problems too. They gave me some options and I chose to substitute the order. A really nice personal touch which is rare these days. I will definitely use them again! Thanks you.
4 février 2025
Avis spontané
Won’t go anywhere else!
Honestly so grateful for Imperial Pets, I won’t go anywhere else! Lovely friendly staff.
Claire is always so helpful and knowledgable, she goes out of her way to help me out when I need something and love the subscription service!
15 janvier 2025
Friendly Informative staff..
Friendly Informative staff... My first time dropping in.
Won't be my last!
20 janvier 2025
Avis spontané
Claire and her colleague are so welcoming
Claire and her colleague are so welcoming and helpful with any queries I have had so far associated with my puppy. Claire has provided useful advice with the measurements of raw food that I feed my puppy on. There is so much choice in her shop with ensuring puppies/dogs are well fed with holistic food
2 janvier 2025
Excellent communication and fast…
Excellent communication and fast delivery, thank you.
12 décembre 2024
Brilliant pet shop
Brilliant pet shop, wonderful staff who are always happy to help customers with any enquiry and even phone you if need any clarification of your order. Highly recommend.
5 décembre 2024
Brilliant knowledgeable advice!
Booked a nutrition appointment with Claire I found her through RFVS I didn’t have anyone local so booked a telephone appointment. Claire was absolutely brilliant, her knowledge and expertise she definitely knows her stuff, if you have a health problem with your pet I highly recommend making an appointment.
25 novembre 2024
Always have a positive experience in…
Always have a positive experience in store, even if suppliers let them down Claire and her team always work hard to meet your needs.
11 novembre 2024
Great service
Claire is always so helpful and goes the extra mile to be of assistance
29 octobre 2024
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