Absolutely love Pastel Pooch drying robes. The colours are so beautiful. I love that you can personalise the drying robes with your dogs name and have your own design. They are perfect for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The most gorgeous drying robes ever!! What differentiates them from others is the texture is so soft, dries my dogs within 20 minutes, looks the part and the colours are gorgeous!! Also the embroidery... Voir plus
L'entreprise a répondu
Honestly a staple piece in our house, especially with a dog who likes to get as soggy as possible on every walk! Whether it’s after a soggy walk or after a bath, we use ours daily in the winter months... Voir plus
L'entreprise a répondu
absolutely adore our pastel pooch drying robes for our dog! the quality is super soft, even after washes and we especially love the poppers for the back legs as our dog has hip dysplasia so, we can ju... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Pastel Pooch, we love all dogs big, small and anywhere in between. That is why we only use the highest quality material for our drying coats, putting your dogs comfort above anything else. We aspire to have coats to fit every breed and we are continually growing our already extensive sizing guide with more exciting colours to come soon.
Coordonnées de contact
4,9
Excellent
244 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Such good quality drying coat my dog…
Such good quality drying coat my dog was dry within 20 minutes and it fits him so well .
8 juin 2026
Great quality and fits my GSD
Fits perfect. Got XXL for my German Shepard girl. Great quality and name stiched
19 mai 2026
Fantastic company
Fantastic company, products are of such high quality, items are packaged well and arrived fast! Highly recommend!
18 mai 2026
Réponse de Pastel Pooch Boutique
Thank you so much for your kind words! We’re thrilled to hear you loved the quality of the products and that everything arrived quickly and well packaged. Your recommendation truly means a lot to us — we appreciate your support!
Absolutely love Pastel Pooch drying…
Absolutely love Pastel Pooch drying robes. The colours are so beautiful. I love that you can personalise the drying robes with your dogs name and have your own design.
They are perfect for bathtime, beach days, after rainy walks. We take ours everywhere.
Bea is normally dried out within the hour after wearing her robe. The robe keeps her snuggly and warm.
The quality is just fantastic and the delivery time was super quick.
Amazing product and service 💛
26 mars 2026
Réponse de Pastel Pooch Boutique
Thank you so much for this lovely review 💛
We’re absolutely thrilled to hear how much you and Bea love your Pastel Pooch drying robe! It means the world to us that you’re enjoying the colours, personalisation, and quality—and even more that it’s become such a staple for bath time, beach days, and those rainy walks.
We truly appreciate your kind words about our service and delivery too—it really means a lot.
Thank you again for your support! 💕
Great quality and quick service
Great quality and quick service. These bath robes fit my papillons brilliantly.
25 mars 2026
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely feedback 💛
We’re so happy to hear the robes are a perfect fit for your Papillons!
It means a lot that you’re pleased with both the quality and our service. Thanks again for your support! ✨
Réponse de Pastel Pooch Boutique
Thank you so much for your review💛
We’re so glad you love the drying robe and that it arrived nice and quickly for you!
The best of the best
The best of the best! A company that truly cares about its products and their effectiveness. Sizing: my dogs a long lanky deep chested yet slim breed so her size can vet tricky. Shes not small but she’s not huge! These fit perfect! No bum hanging out and no hanging straps for being too big! Drying: they actually dry! I was forever using various dog towels which would leave my dog just as wet but these actually absorb the water and work! Lovely!
6 janvier 2026
Réponse de Pastel Pooch Boutique
Thank you so much! 🐶 We’re thrilled the fit was perfect for your pup! Your feedback and support means a lot ❤️
drying coat
Looking for a good drying coat for my younger dog and saw one a fellow breed owner had purchased. So measured my dog and even had his name added. Arrived a few days later perfect fit and so soft and thick. So very pleased with it i will order again soon for my other dog whose old dry coat is getting rather tatty and no where near as thick. Quality good and recommend to anyone looking for one
5 février 2026
Réponse de Pastel Pooch Boutique
Thank you for your feedback! 🐾 We’re thrilled your dog’s robe fits perfectly. We take pride in how thick and durable our robes are, so they stay soft and cosy wash after wash ❤️
Great products!
We have three dry robes and a settlemat from Pastel Pooch; we love them!
Super cute, functional and durable.
Business owner was very helpful with any queries I had and my custom embroidered items were processed and shipped quickly. Very happy with our purchases! Thank you
1 décembre 2025
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review!
We’re so pleased you’re loving your three drying robes and settle mat, and that they’ve been cute, functional and durable for you. It’s also great to hear you were happy with the custom embroidery and quick turnaround.
Thank you again for your support — we really appreciate it! 🐾
absolutely adore our pastel pooch…
absolutely adore our pastel pooch drying robes for our dog! the quality is super soft, even after washes and we especially love the poppers for the back legs as our dog has hip dysplasia so, we can just unpop them rather than lifting his legs to get it off!!
11 novembre 2025
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review!
We’re so pleased to hear you’re loving your Pastel Pooch drying robe and that it’s stayed super soft even after washing. It’s especially great to know the back leg poppers have made things easier and more comfortable for your dog with his hip dysplasia — that’s exactly why we include them.
Thanks again for your support, it really means a lot! 🐾
We LOVEEEE our drying robes
We LOVEEEE our drying robes! Having awkward sized pointers can make it tricky getting anything to fit them but these work a treat. Not only is the fit perfect but they actually work! With one going to hydro weekly I have had many a towel that doesn’t actually dry them but goodness these are fab! They’re personalised to suit each dog and we couldn’t be without them!
12 janvier 2026
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review!
We’re really pleased to hear the robes fit your pointers well and that they actually dry properly after hydro sessions — that’s exactly what they’re made for.
It’s great to know the personalised touch works well for each of your dogs too. Thanks again for your support! 🐾
10/10 recommend
From start to finish, the experience is always amazing. Any sizing queries I’ve had have been answered so quickly and helpfully, which has made choosing the right products so easy and stress-free. Delivery is always fast, and the quality of everything I’ve ordered has been spot on — beautiful, well-made pieces that actually last and work for real dogs.
16 janvier 2026
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for your kind review.
We’re really pleased to hear the whole experience has been so positive, and that our sizing advice has helped make ordering easy and stress-free. It’s also great to know delivery has been quick and that you’re happy with the quality and durability of everything you’ve ordered.
Thanks again for your support — it genuinely means a lot. 🐾
Pastel Pooch Boutique products are the best!
Pastel Pooch Boutique products are the best quality around! We have so many drying robes for our dogs from this company and they’re all still looking and feeling brand new! They’re so useful and a staple for every dog owners house! They even have settle mats and drying gloves which are just as high quality. Customer service is always 10/10 and she’s always wanting to help and make sure her customers are happy! Highly recommend
15 janvier 2026
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review.
We’re really happy to hear how well your drying robes have lasted and that they’re still looking and feeling like new — that means a lot. It’s also great to know you’ve been enjoying the settle mats and drying gloves too.
Thank you again for your support and for recommending us, we truly appreciate it! 🐾
Unfair treatment
I purchased a fold up settlement bag at the show and when I got it home does it was faulty and I contacted the company straightaway they refused to help me and six months later I have checked the bag everywhere but there are no zips available at that size she would not replace it our exchange it despite the fact that tides spent £50 which is a substantial amount on the day.
I've been totally ignored and dismissed she refused to even acknowledge anything to do with it and I've been left with a faulty bag for the last six months which I have shown people alongside the label that is still attached to it I think I could have been treated a lot better.
The lady knew I had an assistant struck and that my son needed this item but I don't believe she truly cares for dogs our people at all she truly was rude ignorant and dismissive.
Would not recommend at all.
4 janvier 2026
Avis spontané
Réponse de Pastel Pooch Boutique
We do not agree with the statements made in this review and would like to clarify the situation.
At no point did we refuse to help or “have nothing to do with it.” We responded promptly to all email correspondence and offered multiple resolutions to resolve the matter fairly.
The only 'evidence' provided to us was a one-second video showing stairs inside a property and a photo showing the zip on the bag intact. Based on the information provided, we believe there may have been confusion around how the zip functions, as it works like a standard coat zip and can detach from the end if not aligned correctly. We attempted to explain this and offered further support.
Although the tone of communication later became hostile from Kay, we remained professional and continued trying to assist. Unfortunately, we did not receive a response to our final email, meaning we were unable to complete the resolution process.
We are a small business and customer care is extremely important to us. If you would like to continue this matter constructively, please contact us directly and we will be happy to help.
We always welcome genuine feedback and aim to resolve issues fairly and directly with customers.
1st, 2nd and 3rd time lucky! 😁
This is the 3rd toweling robe I have bought from Pastel Pooch Boutique, this was for my parents new puppy and my boys have their own. They are super soft and help absorb any water post bath or wet walks. For my parents puppy we have used it to keep him warm on paws up walks (he's too young to be on the ground) and he's definitely preferred the toweling robe to his jumper!
27 décembre 2025
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review! 🥰 So happy you’ve come back for a third robe — and love that the new puppy prefers it to his jumper!🐾
Service was great from the company
Service was great from the company. The Dog Towel arrived on plenty of time. Would certainly recommend this company.
2 décembre 2025
Réponse de Pastel Pooch Boutique
Thank you so much for your kind review! 😊 We’re really pleased it arrived in plenty of time and you’re happy with the service 🐾
Perfect
The fit which with a Lurcher can be difficult- is perfect, love the colour.
My dog was comfy and it dried him off perfectly.
One happy customer and her dog.
2 décembre 2025
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review! 🥰 We’re so pleased the fit is perfect for your Lurcher (we know they can be tricky!) and that it dried him off so well 🐾
Réponse de Pastel Pooch Boutique
Thank you so much! 🥰 We’re so happy you love it and really appreciate your kind words 💛
Drying robe and Christmas hamper
Amie contacted us after we ordered to confirm the exact details we required and to inform us of all options available. Fantastic communication, Fantastic product, overall a first class experience.
Thanks again and we will be returning.
22 novembre 2025
Réponse de Pastel Pooch Boutique
Thank you so much for your lovely review! It was a pleasure to make sure all the details were exactly as you needed and to walk you through the available options. I’m thrilled to hear you were happy with both the communication and the final product.
Thankyou for your support — I truly appreciate it, and I look forward to welcoming you back in the future!
Purchased at Oh my Dog in Beverley…
Purchased at Oh my Dog in Beverley ,great fit ,quality towel
21 novembre 2025
Avis spontané
Réponse de Pastel Pooch Boutique
Thank you so much for your wonderful feedback! I’m really glad to hear the towel fits perfectly and that you’re happy with the quality.
And a big thank-you for shopping with our lovely stockist, Oh My Dog in Beverley — we’re so happy to have them sharing our products with you 💛
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.