Grub Club Pets | B Corp™ Avis 678

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Grub Club Dog food, makes my dogs healthy n happy, delivery is painless and the customer service is perfect, just what we all need in these times, any issues they are on it, Highly recommend for you... Voir plus

Noté 5 sur 5 étoiles

I’m a very happy customer of Grub Club dog food. The subscription delivery is reliable and super easy to tweak, especially handy when working around holidays. I order the All Day Buffet along with poo... Voir plus

Noté 5 sur 5 étoiles

Our Large breed dog with allergies to pretty much everything loves this insect dog food - both the dry and the wet - and it has improved her skin and coat dramatically.

Noté 5 sur 5 étoiles

Love the food, love the experience. My dog has had issues with his digestion since doing a free trial of tails dog food, honestly I wish I never had. We've tried various things within the mid range... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

678 avis

5 étoiles
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1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Grub Club Dog food

Grub Club Dog food, makes my dogs healthy n happy, delivery is painless and the customer service is perfect, just what we all need in these times, any issues they are on it,
Highly recommend for your doggos

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent company with a superb…

Excellent company with a superb product. My (rather fussy) Lab loves Grub Club. It’s great to be able to give him treats that he loves which are also healthy. We’re now on a monthly subscription for mixed treats and the all-in-one supplement. Big thumbs up 👍🏻

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Best food for allergic dogs!

Our Large breed dog with allergies to pretty much everything loves this insect dog food - both the dry and the wet - and it has improved her skin and coat dramatically.

8 avril 2026
Noté 5 sur 5 étoiles

My dog loves their products

My dog loves their products. As well as that, they are a fantastic small business and it's a joy to support them. Great customer service and care, the kind you only get from authentic hard working small businesses.
Thankyou

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Love the food, love the 3xperience

Love the food, love the experience.
My dog has had issues with his digestion since doing a free trial of tails dog food, honestly I wish I never had. We've tried various things within the mid range of the market and nothing was really working until Grub Club. We needed a kibble because my husband hates wet food, and I'm really conscious of the impact of what I do on the environment, plus it needed to be good for the dog of course. Grub club ticks every box, and more. The thing I love the most is the scheduled delivery, honestly I've set it once and just forgotten about it until recently when they said I had a 50% off voucher so I added an extra bag to my next delivery.
My dogs digestion is transformed, it's easy to feed like any kibble and my dog loves it, although he isn't fussy but he's been having the same food for over 2 years now and is still as excited to eat it.

25 mars 2026
Noté 5 sur 5 étoiles

I’m a very happy customer of Grub Club…

I’m a very happy customer of Grub Club dog food. The subscription delivery is reliable and super easy to tweak, especially handy when working around holidays. I order the All Day Buffet along with poop bags, so both ends of my dog are covered! Best of all, she eats every bit of her food and continues to produce prize poos, what more could you ask for?

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My dog was unable to digest almost…

My dog was unable to digest almost every food, we tried everything, due to his sensitivity. Grub Club is a saver for sensitive tummies. My dog is thriving on this food. He loves it has perfect stools and health. Full of goodness 👍🏻🙂

27 mars 2026
Noté 5 sur 5 étoiles

Excellent company


Excellent company.
Finally something my Frenchies can eat without any issues with allergies.
Definitely recommend Grub Club

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered bag of food 12th March

Ordered bag of food 12th March, unable to cancel order as already processed. Told by customer services to refuse parcel at door. Refused parcel at door ,and communicated with customer service about refund im being told that evri has lost the return and getting very little in regards to communication when I've repeatedly asked them to deal with my refund.

I never leave a bad review however it's extremely frustrating 2 weeks down the line that I'm being told just to wait and see if the parcel shows up at the warehouse before they can issue a refund.

12 mars 2026
Avis spontané
Logo de Grub Club Pets | B Corp™

Réponse : Grub Club Pets | B Corp™

Hi Kirsten,

thanks for taking the time to leave this review and share your feedback. I've taken a look through our customer call logs and can see that Sandra was super responsive and transparent regarding the situation and when the refund would be processed. I do, however, completely get your point and agree that it shouldn't take too long. When we noticed the return of the parcel taking much longer than expected, we should have just expedited your refund as I can appreciate that was frustrating.

After you placed the order, we did our very best to recall it before it was fulfilled after you requested to cancel it. This can be tricky after a parcel has already been handed over to couriers.

Thanks for your patience and apologies for the delay. I see your refund was processed in full last week.

Noté 5 sur 5 étoiles

Grubclub

My frenchie was on apoquel when that stopped she was on cystopoint monthly injections.
Switched to this in November and she hasn’t had an injection since.
So far so good
Great customer service too.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Grub club are just a fantastic company…

Grub club are just a fantastic company to deal with!! Their excellence matches that of their food!!! When I realised I might run short of food whilst at Crufts, I brought my order forwards and Grub Club dispatched it immediately and even messaged to make sure it had arrived!!

10 mars 2026
Avis spontané

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