Grub Club Pets | B Corp™ Avis 

786
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our retired racing greyhound adores the all day buffet and he would literally do anything for his daily dental chew!! We had a long battle trying so many different foods but none suited him causing hi... Voir plus

Noté 5 sur 5 étoiles

I thought my wee pet Rosie needed a change of food as she was getting fussy. I found Grub Club on social media and decided to try them out. Rosie has taken to the kibble and dances about when she kno... Voir plus

Noté 5 sur 5 étoiles

I liked the freedom of changing delivery whilst working out how long food would last Rather than getting too much or running out My dogs has had much better skin since trying this food His bald p... Voir plus

Noté 5 sur 5 étoiles

I need to say this food has been great for our Frenchie, he’s hardly been sick or as itchy since on this food, where previously he had been sick almost every day & terrible itching issues although n... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


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4,8

Excellent

TrustScore 5 sur 5

786 avis

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4,8

Tous les avis

(786)

177 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Both of our dogs love the food

Both of our dogs love the food. No issues with tummy problems. Ease of ordering and you change skip, change frequency if delivery etc and on the occasion I’ve rang them, very professional helpful and friendly

15 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I have a 5 year old pug who is allergic…

I have a 5 year old pug who is allergic to chicken and all grain. Before getting this food I tried 2-3 different foods she would eat but it upset her stomach. So I would highly recommend this food it’s perfect for her and she loves it

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The food is grea (All day buffet) all 4…

The food is grea (All day buffet) all 4 of our dogs are on the kibble, both our rescues were transferred from other dry food very effortlessly and the two younger boys were on it from day one. all dogs are doing very well health wise. They love the kibble, we love the reduced picking up in the garden which is down by about 50%.
Have been using grub club for about 5 years with no problems at all. Delivery is always on time. Highly recommended and would suggest using the subscription to ensure you never run out

12 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

My dogs have stopped licking their…

My dogs have stopped licking their feet. My eldest cant have chicken so the insect base food is a great idea. No more upset stomachs and my fussy Frenchy usually gets bored of the same food after a month. We are on 6 months now and she is still excited to eat her food.

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick delivery and good communication

Quick delivery and very pleased with the communication i received keeping me in the loop about the shipping status of my order.
Bought the dry food, treats and wet food, my dog really enjoys them and has improved her digestive issues.

18 août 2026
Noté 1 sur 5 étoiles

Placed my first order of bundle pack…

Placed my first order of bundle pack for my french bulldog that suffers food allergies. I was apprehensive in doing so as changing diet is a big step. I received confirmation from Evri on delivery and it did not arrive within specified timeframe. I then received an email from them advising that the driver was running late and it would still be delivered....again nothing. I contacted Evri and they are advising that the parcel is missing and that I should contact Grub Club. Very disappointing that the mobile contact number on the website is switched off and I cant speak to someone immediately. My dog is a day away from running out of dried food and it appears you have to send a message for someone to make contact. Poor show Grub Club Pet...would also recommend that you change your courier!!

28 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Hi Carlee,

thanks for sharing your experience and leaving us this review. We always value feedback from our customers as it helps us improve. I've just taken a look for you and can see that your order was placed on Friday before the bank holiday and delivered by Wednesday. I appreciate that this is a bit longer than you would've liked but the reason for the delay would be the bank holiday weekend, which would've slowed things down slightly with our courier partners.

We pride ourselves on a 98%+ success rate on our deliveries and whenever there is an issue we're fast to sort that out for our customers, which hopefully shows in our Trustpilot rating.

Regarding the phone line, we're sorry you couldn't get hold of us. Was this perhaps over the weekend or during the bank holiday that you called? Our phone line is open during business hours Monday - Friday so if you'd tried to call on the weekend or during the bank holiday, that would be why there was no answer. We're sorry about that! Our email inbox is managed and active 7 days a week so if you ever can't reach us via phone/WhatsApp, email is a great option.


Overall, we're really sorry for the slight delay in your delivery and hopefully it's smooth sailing from here. If you need any support with your transition or would like to have a chat with our vet team, please give us a shout anytime - we're always happy to assist.

Noté 5 sur 5 étoiles

I have one very happy puppy now

I have one very happy puppy now, thank you

23 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Thank you so much for this 🐶 A happy pup is exactly what we like to hear. If you ever have questions, just give us a shout and we'll be more than happy to help!
Team Grub Club

Noté 5 sur 5 étoiles

Really great food, the only one which my animal protein, intolerant dog can truly stomach , fab communication and…

Really great communication and flexibility regarding pausing or increasing scheduled orders.

This is the only food which my animal-protein intolerant dog can eat without stomach bleeds or other gastric distress. It is a relief that he also enjoys the dry food as well as the wet foods.

The professional pet food nutritionalist rating on allaboutdogfood.co.uk website is also great.

4 août 2026
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Réponse de Grub Club Pets | B Corp™

Thank you Helen, this really means a lot to us. Finding something that suits a dog with protein intolerances can take a long time, so we're so pleased the insect protein range is working for him and that he enjoys both the dry and the wet.
It's great to hear our flexible subscription service has been a winner for you too. We're always here if you need anything adjusted or have any questions 💛
Team Grub Club

Noté 5 sur 5 étoiles

This product is amazing

This product is amazing. My staffie loves it and his skin and fur are now amazing. Been on Grub Club for around 4 months now. No more skin sores and hives and constant licking of paws.
100% recommended

20 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Thank you Mark, what a lovely update. Four months in is a great point to see the difference, and we're really glad he's more comfortable in his skin. Thanks so much for the recommendation! If you have any before and after pics, please pop them over via email as we'd love to see the transformation :)
Team Grub Club

Noté 5 sur 5 étoiles

My dog jumps up for food now…

My dog ears this all up now as before it took ages he loves it

17 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

This made us smile, thank you. Mealtimes going from a slow slog to a proper "jumping up" moment is a brilliant sign. Thanks so much for taking the time to review us 💛
Team Grub Club

Noté 5 sur 5 étoiles

Feels like a miracle

Our mini labradoodle has had blood and mucus in stool since we adopted him. We have tried EVERYTHING- it did resolve with vet diet, but he didn’t seem well on that, and he started refusing to eat it, novel proteins helped but there was still small amounts.

Not only has this stopped the blood and mucus, but he loves it and scoffs every time. Very few days of not eating in the morning and he seems much better.

It is a huge relief to find something that works and he enjoys. I was amazed how much he loves it!

20 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Thank you for sharing this, and we're so glad your labradoodle is doing better. That must have been a really worrying stretch for you, and it's lovely to hear he's now enjoying his food and seeming brighter in himself.
Insect protein is a novel protein for most dogs, which is often why it suits sensitive tummies, though every dog is different so do keep your vet updated on his progress. We're here any time you need us 🐶
Team Grub Club

Noté 5 sur 5 étoiles

I had a year of elimination diets…

I had a year of elimination diets trying to settle allergies in my cavapoo. He would be constantly sucking and licking his paws and scratching his ears. Nothing quite worked.

I tried grubclub as a novel protein and was consistent for a few months and my boy has never been better. He has half wet and have kibble and he eats it every day like it's the first time he's had it. He was a fussy eater so I couldn't be happier.

20 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Thank you Richard. A year of elimination diets - that sounds like a journey to say the least... so glad to hear your boy has settled and is eating so enthusiastically. Sticking with it consistently for a few months, like you did, makes a big difference with a novel protein.
50/50 kibble/wet is a great combination for fussy eaters too. Thanks for sharing your experience and, as usual, if there's anything you need from our side, please give us a shout anytime
Team Grub Club

Noté 5 sur 5 étoiles

The dog eats it

The dog eats it. Not so with meat.

19 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Short, sweet and exactly what we want to hear 🐶 Thank you meg. If you ever want tips on toppers or mixing, just ask and we'll happily help.
Team Grub Club

Noté 5 sur 5 étoiles

Can’t tell you how often I recommend…

Can’t tell you how often I recommend grub club to folk!
Both for the goodness for our dogs- we have a greyhound who is an absolute pooing machine. Due to her delicate constitution she needs to be eating food that will come out of her firm and easy to bag!!! I tentatively tried Grub Club and we have no issues, she’s doing really well on it.
Secondly -climate wise! Grub club has a low carbon footprint. This is sooooo important as the meat industry is hugely contributing to the climate crisis.Given the amount that pet food contributes to that I’m so happy to have found a way of feeding our dogs that not only benefits and keeps them in great health but doesn’t have huge consequences environmentally. Thank you grub clubbers!

18 août 2026
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Thank you Paula, this is such a great review to read. Firm and easy to bag is the gold standard with a sensitive greyhound, so we're really pleased she's doing well on it.

And thank you for mentioning the environmental side. Insect protein really can help us reduce the carbon footprint of the pet food industry, so it's lovely when that matters to our customers too.

Thanks for spreading the word 💛
Team Grub Club

Noté 5 sur 5 étoiles

Happy dog

Having a dog with many food intolerances I was so relieved to find Grub Club. My dog is happy so I'm delighted.

4 août 2026
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Réponse de Grub Club Pets | B Corp™

Thank you Ann. When a dog has multiple intolerances the options can feel very narrow, so we're really glad Grub Club has taken some of that stress away. A happy dog and a happy owner is the best outcome 🐶
Team Grub Club

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