Importitall Avis 421

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

IMPORT IT ALL deserves an international award.If any.I didn't know them before,What a reliable company!I bought my SVBONY 4k wireless Hdmi transmitter and receiver system and received it sooner than I... Voir plus

Noté 5 sur 5 étoiles

Very impressed and surprised. This was the only way to place an order for a hard to find & ship item, and the constant updates and communication made it smooth sailing. Didn't mind the extended wait a... Voir plus

Noté 5 sur 5 étoiles

It was my first time buying from the platform something otherwise I wouldn’t get locally. The service is awesome and I will definitely use it again. There is only one request I have to make, please gi... Voir plus

Noté 5 sur 5 étoiles

I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... Voir plus

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

421 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(421)

141 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Superb customer service

I had soo many doubts especially with lots scammings happening around the world however your prompt response reassured me that I will receive my order. Thank you very much for your outstanding customer service 🎉🎊🎉🎊🇱🇷 to 🇿🇦

11 décembre 2025
Noté 5 sur 5 étoiles

I needed spare gas parts for my Spirit…

I needed spare gas parts for my Spirit Gas Weber. Ordering online was absolutely perfect and easy. I got a call to confirm that what I had ordered was correct. My order arrived after 10 days and was all installed today. Im very happy! Thank you Import it All.

5 décembre 2025
Noté 5 sur 5 étoiles

Great service,order delivered before…

Great service,order delivered before the time they kept me updated every time. Thank you

2 décembre 2025
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Réponse de Importitall

Dear Customer

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 1 sur 5 étoiles

Disgusting stealing for customers

Asking for item R6317 that normally selling for around R700

This is like stealing with blinking
❓❓No shame
thin plastic, wight less than a kg and about 0.8m❓
Informing me it's big🤬🤬🤬🤬

Disgrace ‼️‼️‼️‼️

1 décembre 2025
Avis spontané
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Réponse de Importitall

Dear Caroline

Thank you very much for your review. We genuinely appreciate all feedback—both positive and negative—as it helps us continually improve our service. Honest reviews also help demonstrate that we are a real company serving real customers with a wide range of experiences.

Our platform provides a specialised importing service where we handle the complexities, risks, and logistics of sourcing international products that may not be readily available in South Africa. Because of this, pricing can vary: some items end up significantly cheaper than local options, while others may be higher due to factors such as weight, size, or international supply chain costs. We list well over 100 million items to ensure customers have as much choice as possible.

Regarding the item in question, its actual cost price is considerably higher than R700. This suggests that the product you’ve seen elsewhere may differ in quality, brand, authenticity, or that the retailer may have listed it incorrectly.

I’ve reviewed your discussion with our team, and based on the information shared, it seems there may have been a misunderstanding. If a customer finds a better price elsewhere and prefers that option, they are of course free to purchase from the store that best suits their needs.

We nevertheless appreciate you reaching out and giving us the opportunity to respond and show our customers that we do care and take queries seriously. Thank you again for taking the time to share your thoughts. We wish you a wonderful day further.

Kind regards!

Noté 5 sur 5 étoiles

Reliable company

Reliable company with good communication throughout the order process. Bought the tool at 25% of the local cost and is totally satisfied with the quality of my purchase. I will recommend them to everybody.

17 novembre 2025
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Réponse de Importitall

Dear Pieter

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 1 sur 5 étoiles

Price

Price

For R469 paid to you on 30 October 2025 including courier, I expected about at least 5 or 6 packets of Cornthins. I am truly digusted to find only one packet in my parcel!! What a price to pay for one packet of Cornthins!!

17 novembre 2025
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Réponse de Importitall

Dear Maria

Many thanks for your review, it is appreciated.

This is unfortunate to hear, we dont see any correspondance or emails letting us know you were unhappy with the order at any stage, otherwise we would have done our absolute best to assist.

Looking into this query through, the advert is fairly clear - you ordered the following: Organic Corn Thins, Original, 25 Slices, 5.3 oz(Pack of 1). The image shows the same....

We at no stage advertised more than one package, and I only see 1 unit ordered on your profile.

We do apologize if there was a misunderstanding somewhere. If you feel we delivered in error, please feel free to let us know!

Kind regards!

Noté 5 sur 5 étoiles

Goods at a good price

I get what I need at a good price and my purchase always arrives.

17 novembre 2025
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Réponse de Importitall

Dear Kyle

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles

Service was great

Service was great

17 novembre 2025
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Réponse de Importitall

Dear Customer

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles

The service was speedy and accurate.

The service was speedy and accurate.
Up to date information regarding the tracking of your product. Accompanied with good correspondence.

Product received in good order.

Great overall service and etiquette.

17 novembre 2025
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Réponse de Importitall

Dear Marco

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles

No issues

No issues, delivered in a timely manner

17 novembre 2025
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Réponse de Importitall

Dear Ryan

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles

Speed and information

Speed and information

17 novembre 2025
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Réponse de Importitall

Dear Andy

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles

Consistently good and reliable service…

Consistently good and reliable service throughout the years. They provide great tracking information and deliver using reputable couriers.

17 novembre 2025
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Réponse de Importitall

Dear Ayanda

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles

I received the item

I received the item. There was a little delay due to stock, but I was kept abreast on everything which was happening to the purchase.

17 novembre 2025
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Réponse de Importitall

Dear Percy

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

Noté 5 sur 5 étoiles
Logo de Importitall

Réponse de Importitall

Dear Customer

Thank you very much for your kind review! We are delighted to hear you are happy with the process!

Have a wonderful day further!

Kind regards!

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