The system is very efficient and works well. The costs are extremely high. For two persons the arrival card (euro 300) and immediate visa close to 300 euro. For two persons this is close to 600 euro.... Voir plus
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Followed the All Indonesia site & was able to complete Arrival Card, health status, Customs declaration & Evoa all in one go. Was then able to use Auto gates on arrival at Denpasar airport. An easy... Voir plus
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Made the process easy and the arranging of the e visa painless. Not the cheapest option but worth it for hassle free entry. Used the auto gates at Bali airport without problem and qr code scanned f... Voir plus
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No information that this is 3rd party site and acts like its an official site. No confirmation emails sent even after payment where you would expect official receipt or some document confirmation. Sc... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Indonesia-Portal.com is an online intermediary service in Arrival Card and e-VOA applications, providing a simple, convenient and guided application process from start to finish. Our team helps customers complete their information accurately, reviews submitted details and provides clear guidance throughout the application process. Our goal is to make preparing the required travel documentation for Indonesia as straightforward and hassle-free as possible.
Coordonnées de contact
4,2
Bien
92 avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
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The system is very efficient but expensive …
The system is very efficient and works well. The costs are extremely high. For two persons the arrival card (euro 300) and immediate visa close to 300 euro. For two persons this is close to 600 euro. Exorbitant! First time in our 40 yrs traveling we had to pay this amount of money. The in country entry process at arrival (e-gate) is pretty smart. Complements for that.
10 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're pleased to hear that you found the system efficient and that the arrival process, including the e-gates, worked smoothly. We understand your concerns regarding the overall cost, particularly when arranging documentation for multiple travellers. Our fees reflect the additional processing assistance and support provided throughout the application process. We appreciate your honest feedback and thank you for sharing your experience with Indonesia Portal.
Trip was a bit delayed but getting…
Trip was a bit delayed but getting through the airport was so much easier this time.
11 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're glad to hear that, despite the slight delay, your airport arrival experience was much easier this time! Making the preparation process as smooth and convenient as possible is important to us. Thank you for sharing your feedback, and we hope you had a wonderful stay in Indonesia!
Awesome and seamless
12 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're delighted to hear you had such an awesome and seamless experience! Thank you for your kind feedback and for choosing Indonesia Portal. We wish you safe and enjoyable travels!
Regarding applying an arrival card and…
Regarding applying an arrival card and an E-visa at Indonesia Portal, both easy and straight forward, after filling all the necessary information and done the payment, you have nothing more to do, Indonesia Portal will take care of it, you will receive both documents a day before departure, so no worries, good service.
10 novembre 2026
Avis spontané
Réponse de Indonesia Portal
Thank you for your wonderful feedback! We're delighted to hear that you found applying for both the Arrival Card and e-Visa straightforward and that our service made the preparation process stress-free. Providing clear guidance and reliable processing is what we strive for. We truly appreciate your recommendation and hope you had a fantastic stay in Indonesia!
Réponse de Indonesia Portal
We're pleased to hear that you found the platform easy to use and the application process straightforward! Thank you for taking the time to share your feedback. We hope you had a wonderful stay in Indonesia!
Just remind people that the first QR…
Just remind people that the first QR code is not the one to show to the customs officer but the one received per mail few days prior to the arrival.
9 novembre 2026
Avis spontané
Réponse de Indonesia Portal
Thank you for sharing this helpful tip! We're glad you highlighted the importance of having the correct QR code ready for arrival. We appreciate your feedback, as practical advice from fellow travellers can help others prepare for a smoother entry process. We hope you enjoyed your stay in Indonesia!
Réponse de Indonesia Portal
We're glad to hear you were satisfied with our communication! Keeping travellers informed and supported throughout the application process is very important to us. Thank you for your feedback and for choosing Indonesia Portal!
It could not have been better👍
10 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're delighted to hear that everything went so well! Thank you for your kind words and for taking the time to share your experience. We truly appreciate your support and hope you had a wonderful stay in Indonesia!
Réponse de Indonesia Portal
Bedankt voor uw positieve feedback! Fijn om te horen dat de vragen duidelijk waren en het aanvraagproces soepel verliep. We waarderen uw reactie en wensen u een prettig verblijf in Indonesië!
easy and fast
9 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're pleased to hear you found the application process quick and easy! Thank you for sharing your feedback. We appreciate your support and hope you had a wonderful stay in Indonesia!
Followed the All Indonesia site & was…
Followed the All Indonesia site & was able to complete Arrival Card, health status, Customs declaration & Evoa all in one go.
Was then able to use Auto gates on arrival at Denpasar airport.
An easy process.
9 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're pleased to hear that you had a smooth experience and found the process easy to complete! It's great to know that having your documentation prepared in advance helped make your arrival at Denpasar Airport more convenient, including using the auto gates. Thank you for sharing your feedback, and we hope you enjoyed your stay in Indonesia!
Unhappy traveler
I’ve tried all day to aquire my visas and arrival card. Now 21:40 and my visa may not arrive on time. I tried to apply and the site showed an error. Not a happy traveler
9 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're sorry to hear about the difficulties you experienced, especially with your travel date approaching. We understand how stressful technical issues can be when trying to complete urgent travel documentation. Our team aims to make the application process as smooth as possible, and we regret that this was not your experience. We encourage you to contact our support team through our website so we can look into the issue and assist you further.
All went fast and well
All went fast and well. Easy to fill in.
Like an official portal should be. Only the priceof $ 158,- is very high.
7 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're pleased to hear that you found the platform straightforward and professional. We understand your concerns regarding the service fee. Our pricing reflects the processing assistance and additional support provided throughout the application process. We appreciate your feedback and thank you for sharing your experience with Indonesia Portal.
Having completed the forms online prior…
Having completed the forms online prior to our arrival made the transition through the airport so smooth and quick.
7 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're delighted to hear that completing your documentation in advance helped make your arrival smoother and quicker! Preparing ahead can make travelling much more convenient. Thank you for sharing your experience, and we hope you enjoyed your stay in Indonesia!
You pay 250 euros instead of 28 euros…
You pay 250 euros instead of 28 euros for a visa and a card, and you don't receive anything, even after waiting a week. It is a fraudulent website.
1 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're sorry to hear about your experience and understand your frustration regarding the fees and processing time. Our service provides additional assistance with travel documentation, and the applicable fees are presented during the application process. We take concerns about outstanding submissions seriously and encourage you to contact our support team through our website so we can review your application and provide an update.
Very easy process and my paperwork…
Very easy process and my paperwork arrived on day it was promised.
6 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're delighted to hear that you found the application process easy and that your documentation arrived as promised! Providing a smooth and reliable experience is important to us. Thank you for your kind feedback, and we hope you enjoyed your time in Indonesia!
Indonesia arrival card…
Made the process easy and the arranging of the e visa painless. Not the cheapest option but worth it for hassle free entry.
Used the auto gates at Bali airport without problem and qr code scanned from my phone without problem.
I would personally have preferred to have it all sent sooner than 48 hrs before entry but understand the reasons behind it.
6 novembre 2026
Avis spontané
Réponse de Indonesia Portal
Thank you for sharing such detailed feedback! We're delighted to hear that our service made arranging your e-Visa straightforward and helped ensure a hassle-free arrival in Bali. We appreciate your comments regarding pricing and delivery timing. We understand that receiving documentation earlier can provide extra peace of mind, and we appreciate your understanding of the processing timelines. It's great to hear that everything worked smoothly at the airport, including scanning your QR code at the auto gates. We hope you had a wonderful stay in Indonesia!
Réponse de Indonesia Portal
We're glad to hear you found the service quick and efficient! Thank you for sharing your feedback. We appreciate your support and hope you had a wonderful stay in Indonesia!
It was a very easy process to apply for…
It was a very easy process to apply for the entry card and visa. Both arrived at the expected day via email. At the airport one did not need to stand in line. Automatic passport control. Highly recommend doing online rather than at the airport.
5 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We're delighted to hear that both your entry card and visa arrived as expected and that you found the application process straightforward! It's wonderful to know that having your documentation ready in advance contributed to a smooth airport experience. Thank you for recommending our service to fellow travellers. We hope you had a fantastic stay in Indonesia!
Simple and easy ahead of time!
6 novembre 2026
Avis spontané
Réponse de Indonesia Portal
We’re delighted to hear that you found the application simple and easy to complete in advance! Preparing your travel documents ahead of time can make the arrival process much smoother. Thank you for sharing your experience, and have a wonderful trip to Indonesia!
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