Awful service 5 months on still battling to get previously agreed repairs completed. These policies are not worth the paper they are written on & the policies sold do not account for work being done b... Voir plus
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Lisez les avis des autres
Had a black box with Ingenie for a year and have no complaints. Did a lot of night driving but this didn’t negatively impact my score, as I was assessed on the quality of my driving. I also got discou... Voir plus
L'entreprise a répondu
They are a great insurance company to go for, reasonable prices and great discounts if you get the black box and parent plan too. The black box arrived within two days for me to install and the websit... Voir plus
L'entreprise a répondu
We have insurance and black box (which was easily fitted) and pretty straight forward to use. We have been getting regular feedback and today i queried a speed issue. They gave me the time,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Hi there, thanks for taking the time to check out our reviews. Like all insurance companies we have some negative feedback along with the good, but as you'll see from our replies we value every one of our drivers and try to provide the best customer experience. If you're an ingenie customer and are having problems just email us at connect@ingenie.com with your details and we'll look into it.
Coordonnées de contact
Royaume-Uni
- connect@ingenie.com
- ingenie.com
N'a pas répondu aux avis négatifs
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Found it so easy to do my daughters…
Found it so easy to do my daughters first car insurance online and at a reasonable price for her first insurance I have recommended ingenie to others

Réponse : ingenie
Worst insurance company ever
Worst insurance company ever. Cancelled after 2 days because wasn’t aware of the black box even tho they say it’s clear to see I must of missed it as I was more focused on the price per month and the low deposit. Even tho they offer 14 day cancellation policy I was charged £35 for cancellation and then they had the cheek too charge me £50 for the 2 days cover and say this is correct even tho the monthly payment is only £77 they charge me £50 for 2 days and refuse to put a manager on the phone and say they can only be contacted via online chat which was a blatant lie as i tryed that before the call and was fobbed off stay well clear of this company who love to controle there customers by knowing there every move and the staff are so rude crap little company won’t survive treating people the way they do.

Réponse : ingenie
Simple so far and black box arrived in…
Simple so far and black box arrived in post and easy to fit.

Réponse : ingenie
Really good service and quick and…
Really good service and quick and efficient to set up

Réponse : ingenie
Fast and Friendly Service
Spoke to Madeline via live chat who was able to help me quickly and was very friendly :)

Réponse : ingenie
Ingiene Insurance
Really easy website and quoting system to get the most accurate quote for you

Réponse : ingenie
Really happy with everything
Was really happy with how quick everything was and no problems sorting anything out

Réponse : ingenie
Discount getting lower while performance increasing
How is my discount getting lower when my performance is increasing? I have all green except for yellow cornering and my discount when down when compared to previous week everything was yellow and yet still higher discount. If you drive a blackbox don't expect your discount to be paid fully.

Réponse : ingenie
Fast, Friendly, Simple!
Fast, easy, yet thorough at the same time!, all service was 11/10 and stress free, would recommend this straight forward and friendly service to any new driver and or experienced drivers alike! :)
Thankyou!

Réponse : ingenie
Very help when talking to a lady on…
Very help when talking to a lady on customer service. Loved it

Réponse : ingenie
Good first 2 years of driving
Was with Ingenie in my first 2 years of driving (which was 3yrs ago), from 17 to 19yrs old. Brilliant for me because they allow a lot of leeway, didn’t penalise me for driving at night for my job at Asda where I would finish work at 11pm and get back home for 11:30/45pm, some of my mates who had black box insurance with other companies such as Direct Line for example, would have price spikes because they drove later at night. Also, a very good company for being realistic, they don’t penalise you heavily for silly things, they’re actually a customer centred company when it comes to the way you drive, taking a realistic approach to us young drivers.
They didn’t let me have one of them fm converters to play my tunes in the car through Bluetooth because it interferes with their black box signal but that was on an 05 Golf, I’d imagine even slightly newer cars wouldn’t need that now, however, no real issue there.
Overall, I always recommend these guys to anyone that I talk car insurance with.

Réponse : ingenie
Happy to be with ingenie
Thank you for all your tips and I think is the most useful for all kind of driver I mean the videos and explanating text.
I feel safe and ready to drive again to improve my experience as a new driver. :)

Réponse : ingenie
Great , simple insurance :)
Straight to the point , no messing around and inexpensive:)

Réponse : ingenie
I was made my insurance start from…
I was made my insurance start from 03/02/2022
And I ask them to change the starting date they said you need to cancel all the insurance and make another one 🤣🤣🤣🤣🤣🤣
Thanks for helping me get my car…insurance
Thanks for helping me get my car insurance it was cheap n the service was fast

Réponse : ingenie
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