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Lisez les avis des autres

Noté 5 sur 5 étoiles

Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... Voir plus

Noté 5 sur 5 étoiles

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... Voir plus

Noté 5 sur 5 étoiles

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... Voir plus

Noté 3 sur 5 étoiles

Both toaster and kettle arrived as scheduled and they are working well (have only had them a week or two) so can't fault these area's. I have scored 3 star due to the fact that the colour is NOTHI... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de plans de travail

Écrit par l'entreprise

Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.


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4,2

Bien

TrustScore 4 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(274)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stylish lampshade

Stylish lampshade. Great price and good quality. Very happy with my purchase. Communication very good and fast delivery. I would recommend Innotek.

23 janvier 2024
Noté 5 sur 5 étoiles

My fryer was purchased as a gift

My fryer was purchased as a gift, unfortunately it was faulty but as soon as I provided proof of purchase it was very quickly replaced. It is a wonderful machine and a great help in the kitchen.

8 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

If this is the book that costs £6.99…

If this is the book that costs £6.99 it’s a total rip off

15 janvier 2024
Logo de Innoteck

Réponse de Innoteck

Dear Jon Saunders,

Thank you for bringing your concerns to our attention, and we sincerely apologise for any frustration you may have experienced with our book priced at £6.99.

Please note that the book has been specifically tailored to cater to Innoteck air fryers, providing detailed instructions and timings for optimal results. We acknowledge that this information might not have been explicitly communicated, and we apologise for any confusion.

If you have further questions or if there's anything specific you'd like assistance, please reach out to our customer service team at service@innoteck.co.uk.

Best regards,

Innoteck Customer Service

Noté 5 sur 5 étoiles

Replacement racks

I bought 2 more racks, as only 1 of the 3 that came with the air fryer would stay on the middle, the other 2 kept falling off!
New ones are perfect and fit everywhere.

8 janvier 2024
Noté 1 sur 5 étoiles

You didn't return faluty item!!!

You didn't return faluty item!!!
I am not gonna pay postage for faulty item!!

8 janvier 2024
Logo de Innoteck

Réponse de Innoteck

Dear Ramil Bazayev,

We apologise for any inconvenience you've experienced with the faulty item. Our team is committed to resolving this issue for you, and we appreciate your understanding.

To expedite the process, we have already offered to take the item back for a refund. Please reach out to us at service@innoteck.co.uk, and our dedicated customer service team will guide you through the necessary steps to facilitate the return and refund.

Thank you for your patience, and we look forward to assisting you.

Thank you,

Innoteck Customer Service

Noté 5 sur 5 étoiles

Great service and communication

Just want to thank the service team for their very prompt reply to my email and was able to help more than I expected. Was all sorted over a matter of days.
The digital scales are also a great addition to my kitchen counter that I don’t want to hide away.
Thanks again

4 janvier 2024
Avis spontané
Noté 3 sur 5 étoiles

salt and pepper mill

Excellent customer service , the mills were a Christmas present but unfortunately were faulty however this was sorted out very quickly and a replacement sent.
I only gave 3 stars because although the salt works really well the Pepper one keeps jamming and then doesnt grind.

18 janvier 2024
Avis spontané
Logo de Innoteck

Réponse de Innoteck

Dear customer,

We sincerely apologise for any inconvenience you may have experienced, and we appreciate you bringing this to our attention. Our goal is to ensure your satisfaction, and we would like to address your concerns promptly.

Please reach out to us at service@innoteck.co.uk with more details about your issue. Our dedicated customer service team is ready to assist you and work towards a resolution.

Thank you,

Innoteck Customer Service

Noté 5 sur 5 étoiles

Customer service is top notch

Customer service is top notch, had an issue with a part and the company went above and beyond to assist and resolve my issue. Many thanks and my gran loves using her mini chopper again.

17 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles
Logo de Innoteck

Réponse de Innoteck

Dear Louise Pollitt,

We are sorry to hear that you have not received your item. Please email our team at service@innoteck.co.uk, and they will help sort the issue for you.

Best regards,

Innoteck Customer Service

Noté 1 sur 5 étoiles

The lid doesn’t open enough to put water in

The lid doesn’t open enough to fit the tap in you have to open yourself enough to put water in what is the point having a button to open if you have to do it with your hand

27 décembre 2023
Logo de Innoteck

Réponse de Innoteck

Dear Shafiq Ayub,

We apologise for any inconvenience you've experienced with the lid of our Innoteck 1.7L Kettle. The design, as depicted in the images on the listing, includes a push mechanism to fully open the lid and prevent steam burns when opening. We regret to hear that this hasn't met your expectations.

If you have any further concerns or queries, please don't hesitate to reach out to us at service@innoteck.co.uk. We are here to assist you.

Best regards,

Innoteck Customer Service

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