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Lisez les avis des autres

Noté 5 sur 5 étoiles

Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... Voir plus

Noté 5 sur 5 étoiles

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... Voir plus

Noté 5 sur 5 étoiles

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... Voir plus

Noté 3 sur 5 étoiles

Both toaster and kettle arrived as scheduled and they are working well (have only had them a week or two) so can't fault these area's. I have scored 3 star due to the fact that the colour is NOTHI... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de plans de travail

Écrit par l'entreprise

Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.


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4,2

Bien

TrustScore 4 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(274)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Repeat order of massager, very good quality

Found what I needed and placed order, had notice of its delivery journey and received my order quickly. This was a repeat order so I could gift massager to family. Very pleased with quality and performance, much better than cheaper similar items available elsewhere. Would highly recommend this. Good product, good service.

3 novembre 2023
Noté 1 sur 5 étoiles

The air fryer was faulty

The air fryer was faulty, I have been waiting nearly 3 weeks to have The Air fryer collected, and still in my house, I’ve stayed home waiting all day on 3 different days being promised a collection , the service is disgusting,
I will go to the ombudsman now to disgrace this terrible company.

23 octobre 2023
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Réponse de Innoteck

Dear Mrs Bailey,

We apologise for the delay in collecting your air fryer, caused by a third-party service issue. Despite this, we believe that our customer service team has sorted the issue for you.

We understand your frustration and are actively working to improve our processes.

If you have further concerns or need assistance, contact our customer service at service@innoteck.co.uk

Best regards,
Innoteck Customer Service

Noté 3 sur 5 étoiles

Not as good as i expected it to be .Not…

Not as good as i expected it to be .Not enough infro on how to use & set for cooking most items . Dont give any detail about pre heating times in fact none at all i found !!

30 octobre 2023
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Réponse de Innoteck

Dear Barry John Gailer,

Thank you for your feedback. We're sorry to hear about your experience. Our instruction manual provides information on product usage and suggested cooking times. If you find it insufficient, please reach out to our customer support at service@innoteck.co.uk. We're here to help.

Best regards,
Innoteck Customer Service

Noté 1 sur 5 étoiles

Bought a hallway chest of drawers not…

Bought a hallway chest of drawers not one drawer fits they all fall. One side collapses or both sides.
Never will buy from them again

2 octobre 2023
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Réponse de Innoteck

Dear Gabriela De Almeida, we apologise for any inconvenience you've faced. To better assist you, could you please provide us with more details about the specific item and the issue you're encountering? This information will help us address your concerns and find a suitable solution to ensure your satisfaction.

You can reach us at service@innoteck.co.uk or reply to this message with the requested information. We value your feedback and are committed to resolving any issues you may have.


Best regards,
Innoteck Customer Service

Noté 5 sur 5 étoiles

Bulb failure solved...

My 12-litre Airfrier, which I love and use a lot, had a bulb failure, so I was looking for a solution to replace it.
Naturally, I first looked at the manufacturer's website, Innoteck, where I could order a replacement bulb at a naturally reasonable price, and it arrived within three days with free delivery.
I would especially like to point out that the manufacturer's website also clearly explains the replacement procedure.
I can only recommend the manufacturer's products and their customer-oriented customer support.

25 septembre 2023
Noté 5 sur 5 étoiles

Highly Recommend

Ordered a bottom tray for my air dryer oven. Free delivery very reasonable price come within 3 days can not fault this company. Highly recommend.

18 septembre 2023
Noté 5 sur 5 étoiles

Excellent piece of technology

Innoteck have made an excellent air fryer mini oven in this item. Instructions could have been a little clearer for operating, but with perseverance this air fryer is a great bit of kit.

7 septembre 2023
Noté 5 sur 5 étoiles

Simple to use & stylish

Simple to use, everything I've cooked in it has been exceptional. Doesn't take up to much room on my countertop and looks stylish.
I definitely recommend this airfryer.

24 août 2023
Noté 3 sur 5 étoiles

Corresponding with Innoteck.

After ordering item delivered quickly. On arrival it was damaged and had to be returned to Innoteck. Contact by telephone was disappointing as all correspondence was via e-mail taking longer to complete procedures.
However no problems in returning item.

6 août 2023
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Réponse de Innoteck

Dear Customer,

Thank you for sharing your experience. We're glad the item arrived quickly, but we're sorry for the damage. We apologise for any inconvenience with the return process and communication. Your feedback will help us improve. If you need more assistance, please reach out. Thank you for choosing Innoteck.

Best regards,
Innoteck

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