Job number: 006824 Kevin & Jordan turned up at the agreed time, explained everything to us about lining the drain, when they finished Kevin said that a small repair to the base of the manhole was ne... Voir plus
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Faz and Joel were Very polite very helpful and explained everything at each stage. Also tidied up after and put everything back as it was before they started their investigations.
Everything about the Innovation Group is very positive I’m pleased to say from the office staff to the workman all of whom have conducted themselves very professionally.l have had dealings with quite... Voir plus
Robert Rollinson arrived on the first visit on time, surveyed but, as the weather looked rainy, decided to return the following week on a dry day to reconcrete a drain area. On a dry day we’ll win i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Coordonnées de contact
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Royaume-Uni
- innovation.group
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A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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We reported a water leak to our…
We reported a water leak to our insurance company on Monday we were contacted within 30mins by the Innovation group to arrange for an operative to come to repair it on Friday chris and Charlie came to the leak within 3 hrs the leak was successfully located and repaired and tidied up their work was exemplary my drive was reinstated to what it was very happy with the result and would definitely recommend both Chris and Charlie and the innovation group thank you to all
Foundation Testing
Alex couldn’t have been more helpful. He carried his job efficiently, kept us informed of progress and left the site neat and tidy. Highly recommended.
Drain repair
Innovation group left a very positive impression. Lorna was great dealing with the booking and Bill, Ben and Terry did a great job replacing the damaged drainage pipes. They were friendly, quick, efficient and did a good job putting everything back in place when they'd finished.
Chris and Charlie attended on two…
Chris and Charlie attended on two occasions to sort a leak at my home. They were very professional and friendly fully explaining what they were going to do. They also were clean and tidy after their job was finished. Would definatly recommend these workers to undertake any jobs needed.
Fantastic service
Fantastic service, the engineers Bill and Ben arrived on time, they were friendly and polite. They organised the site, kept me updated on their progress and cleaned up after. I would highly recommend the service
Alex has a very friendly demeanour.
Alex has a very friendly demeanour.
He was on time,worked efficiently and quickly.
He left the inspection site in better condition than when he started.
Very impressed with Alex.
Drain investigation
The two engineers (M Rooke/A Rogers) who attend were pleasant and accommodating to my inability to move about quickly due to injury. They advised what they were investigating and were efficient in their work. They explained what they had found and the process that would follow.
Job ref 102904
Kim and Ronnie were knowledgeable, experienced, efficient and brilliant
Bill and Ben
Both Bill and Ben were excellent they were professional, very aware of there surroundings, respectful of patients and staff and knew what they were talking about. Pleasure to have them. Thank you
Alan and James were both extremely…
Alan and James were both extremely polite and worked hard even in the rain.
Declan and Aaron Bore Hole
Declan and Aaron were really nice lads, explained what they were doing and got on with the job with no fuss. Left everything neat and tidy when they’d finished.
Josh and Ash were professional
Josh and Ash were professional, courteous and explained what they were going to do. They did the job efficiently and left the drive clean.
Drainage problem - 58 TS7 0AR
The men who came today were M Rook and A Roges.
Both were polite and efficient. They explained everything they were doing and took their time answering all the questions we had for them.
When they left we knew exactly what the plan was going forward.
This was very reassuring and appreciated.
Katastrophale Abwicklung
Katastrophale Abwicklung
Der Schaden wird nur auf Nachfrage bearbeitet.
Charlie and Chris were excellent
Charlie and Chris were excellent. Very friendly, informative and did a very professional job
Reference job number 86009
Reference job number 86009. Marcus was very polite and friendly, excellent at explaining what he was going to do regarding the drainage survey.
Regards Mr G Dickinson
Great experience from declan and…
Great experience from declan and brendan very happy with innovation group.
Great service from Marcus
Visited by Marcus (103123) for a collapsed pipe problem. Marcus was very professional and informative, he explained to me everything that he was going to do and what had discovered, what was the cause & what the next steps are. I really appreciated Marcus reassuring me that everything was going to be ok despite the problem we face with the collapsed pipe it was comforting to know it can be fixed.
Marcus job no. 103109
Marcus turned up early today to look at job number 103109
He explained clearly everything that he was doing so we understood what was happening. Marcus showed us the images from the cctv he used to show the problems with our drains, he was very polite and knowledgeable person and is a credit to your team.
Excellent service - underground leak
My appointment was confirmed quickly. Chris and Charlie turned up ontime on the day, were very knowledgeable and helpful. The issue was a leak underground outside my property, they identified the issue quickly and completed the repair. A re test was done to confirm the issue had been resolved. Everything was explained and everywhere was left tidy. Thank you
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