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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very happy with product and finish. Vaughn and his team were excellent. From the initial attendance and quote to the crew that attended to clear the waste. Excellent communication throughout.

Noté 5 sur 5 étoiles

Vaughn Graham did all the work from start to finish. Not only was this the best solution to our problem, it was the most economical, as we were sold what we wanted - not what other companies tried to... Voir plus

Noté 5 sur 5 étoiles

We were delighted with the job. Goods arrived as promised and the fitters did an excellent job efficiently and thorough, clearing up behind them and completed in half a day. Thanks to Vaughan and hi... Voir plus

Noté 5 sur 5 étoiles

Had my 40 year old conservatory roof replaced last week. Vaughan and Nige the fitter did a brilliant job as the conservatory was so old it was very challenging! Nothing was too much trouble - spent... Voir plus

À propos de l'entreprise

  1. Équipement et installation de conservatoire

Informations provenant de diverses sources externes

Your all in one conservatory roof solution.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(109)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Insu pak

Had my conservatory roof replaced back in April, didn’t review it then as I had no idea what it was going to be like. Now having seen it in all weather (except snow) it has made an immense difference, doing exactly what has been claimed. Conservatory now a great living space.

22 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great job!

Very competitive quote. Swift and efficient service. Very tidy job. Extremely satisfied with the result.

26 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Vaughn called to quote us for replacing our polycarbonate roof.…

Vaughn called to quote us for replacing our pollycarbonate conservatory roof with an insulated one.
The roof had lasted us 25 years and it needed replacing.
He showed us the product and explained it's insulation properties and how it would be fitted together.
The price he quoted was much lower than another companies quotation so we paid him a deposit.
A few days later a workman came to survey the job and took measurements.
Then about four weeks later the roof panels arrived and a date was agreed for fitting them.
The conservatory is quite large but the work was completed in one day.
The following day I did a small amount of redecoration and we now have a really nice conservatory.
We are very pleased with the high standard of the finished job which was carried out efficiently.

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Everything was done in a professional and friendly manner. E mails were replied to promptly and I was kept well informed throughout the process. The work was done well and everything left clean and tidy. The product has lived up to all expectations (and as a bonus, we no longer have thunderous rain noises during downpours!)

28 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Very professional. Very happy.

From inital contact we were very impressed.
Quick response.
Felt very comfortable talking though our needs.
Everything was explained and quote offered.
During the survey all our questions and worries were addressed.
Actual installation took one day.
Everything was left clean and tidy.
Roof looks brilliant.
Couldn't recommend them enough.

24 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

Thank you for your reply, I will wait to see how long it takes for this problem to be resolved.

At first I was very pleased with the new roof, then there was a problem with a small gap appearing on both sides where the roof meets the conservatory.
Vaughn was very quick to come and remedy it, however the gaps started to appear again but much bigger, Vaughn come out again, he stated he had not seen this happen this bad before, he would get Nigel the structional engineer to look at it. Nigel texted me and agreed to come on a Tuesday afternoon, then he cancelled because a job had overrun, he then arranged for Sunday morning at 9 am, then cancelled because of the weather, then re-arranged for Tuesday the 18th July.
This he has now cancelled as he said he is taking his daughter into hospital. “ I hope she gets better soon”
I will keep you informed if the roof gets repaired.

18 juillet 2023
Avis spontané
Logo de Insu Pak

Réponse de Insu Pak

HI Mr Skudder,

As explained to you via email and in person the gaps appearing along the sides of your conservatory are due to the expansion and contraction of your original conservatory frame and has nothing to do with the installation of the roof.

We have offered to inspect your problem to ascertain whether we will be able to assist you but, unfortunately as Nigel has explained, we have been unable to call on you at the present but we will call on you to see if we can be of assistance as soon as we can.

* The minor repair was carried out on Wednesday 28/7/23 - Hopefully Mr Skudder will see fit to amend his review to adequately reflect the excellent service he has received from our company

Noté 5 sur 5 étoiles

Absolutely amazing product

Absolutely amazing product, certainly made our conservatory so much nicer, bright, warm, no more draughts no more leaks, and would like to say the job was completed on the day as stated arrived on time, no mess no fuss did a great job, tidied away and would highly recommend Insu-pak

1 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Whats not to like !?

Apart from an installation delay caused by Covid , the whole experience has been a pleasure. No problems , no pressure, and total satisfaction. The product has reduced rain noise, reduced heat loss, and despite my concern actually made the conservatory brighter. The whole appearance both internally and externally is much improved. The installation was completed without fuss in one day and to a high standard. I would definately recommend this company,

11 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Good communication, prompt reply to queries. Job was done on time and everything was tidied up afterwards. Roof looks great. Good job, would recommend.

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Porch roof

Insu Pak did a great job of my roof, really pleased. Looks good and have had no problems. Work done in an afternoon. Thank you.

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with the service provided…

Very pleased with the service provided by Vaughn and his team at Insu-Pak from start to finish. Instant quote on first visit and no hard sell. All work completed as explained and scheduled. New roof installed in one day on a large conservatory. Site left clean and all old roofing and waste removed on time. Really good job completed.

12 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Poor Job but thankfully repaired

Not in the slightest Happy. New roof put on and seal started to split away within months. Contacted Vaughan. Fair play. Came out and sealed it. The seal has now split again both ends if the conservatory. I'm not impressed and await a reply from Vaughan

8 décembre 2022
Avis spontané
Logo de Insu Pak

Réponse de Insu Pak

With all due respect to Mr Lawlor, he contacted us this evening at 16:57pm for the first time since April 2022. He subsequently wrote this review at 19:24pm on the same evening without giving us the opportunity to go out and inspect his complaint and to ascertain whether, in fact, this complaint has anything to do with his replacement conservatory roof panels - We inspected Mr Lawlor's roof and carried out a minor repair within 21 hours of receiving his complaint. Hopefully Mr Lawlor will see fit to amend his review to adequately reflect the outstanding service he has received from our company.

Noté 5 sur 5 étoiles

Excellent Company …

We had our polycarbonate conservatory roof replaced by Nigel and Vaughan, the new roof is excellent and the conservatory is already proving to be so much more warmer than before. We were fortunate to have a clear day when the fitting took place, however towards the end of the day we had torrential rain and the fit could not be finished that day. Unfortunately over night we had a slight leak, Nigel was able to identify the problem and sorted it out. We have had some really heavy rain and there have been no issues.
I would highly recommend this company to anyone who is considering a roof replacement.
Professional company and pleasant people to deal with.

22 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The panels are brilliant - as was the service!

The panels are brilliant! They look great from both inside the conservatory and out and although not yet tested in the full blaze of summer, we felt warmer in the autumn. Vaughn has been great in keeping us in touch with progress and the installation process was quick and efficient - clearing up carefully afterwards. I shouldn't forget to say the value for money compared to some other approaches was outstanding.

13 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Replacement Conservatory Roof

Firstly, I was impressed with the punctuality the team arrived on the agreed date and time.

The quality of the workmanship was exceptional the men polite helpful and very tidy clearing any mess as the went along.

I am pleased with the product it already made an improvement to the sound insulation, I cannot comment on the heat element as it has been neither very hot or very cold since the roof was replaced.

I wouldn't hesitate to recommend the product or company to anyone.

7 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I am very pleased with my new…

I am very pleased with my new conservatory roof. It was a good price and the two lads who fitted it were friendly and extremely efficient. All was left clean and tidy, the whole job was done in just a few hours and on a ridiculously hot day. I could feel the cooler temperature benefits immediately and it has improved the whole appearance of my conservatory.

13 août 2022
Avis spontané

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