Interior Emporium LTD Avis 30

Terrible company , terrible customer service . Doesn’t respond to calls or texts . Needed a repaceemt door as ours smashed . The said 2-4 days now we waiting almost 3 weeks . Still no answer nothing . The warbrobe is such bad quality the legs broke and the doors bend in on themself and the drawers don’t even close .

Really bad customer service . Needed a replacement door as come cracked called them about it . And they keep given different dates. And not responding to calls or emails. The quality of the furniture is rubbish legs broken and the drawers don’t shut and doors are wonky . The man laughed at me on the phone once he did answer .No customer service whatsoever. No integrity and no morals

If I could have given a rating of 0 stars I would have. We had ordered a wardrobe from this company via Debenhams I had an email on the 26/11/25 to say it would be delivered on or before the 1/12/25 which aligned with the delivery information stated at the time of purchase. On the 1/12/25 I received a letter through the door with an EVRI postage label on inside was a letter from this company simply stating what was ordered however no item, I rang them, they said due to the volume of parcels (a bunk bed and 3mattresses) it would be delivered on the 2/12/25 and someone would ring with a time, inconvenient given I had already taken this day off work but these things do happen so gave them the benefit of the doubt, on the 2/12/25 a phonecall to say this would now be delivered ‘sometime this week or next week’ I said that this was not acceptable and I needed it yesterday when it was supposed to be delivered I was then told I would get it before Christmas! A bit more back and forth and I was told they would ring today 3/12/25 with a delivery day, no answer when ringing. The fact that a letter with an Evri label was posted—giving the impression that delivery was attempted or made—appears highly misleading,I can only assume this was done to ensure they meet there SLA’s with Debenhams i still have no goods and no confirmed delivery date. However from Debenhams end this looks like it has been delivered due to the underhanded way in which the shipping label was used! I have contacted Debenhams and am still awaiting a reply which is frustrating.

So in a nutshell avoid this company there integrity is non existent.

Brought Milan sliding doors wardrobe in March 25. Should come with a health &safety document
Parts missing so the doors cannot be fitted correctly so they come of runners .and have fell out onto my granddaughter many times. Contact to company and sent relative paperwork on what Parts that are missing only to be told they are busy and.have a bit of patience. 6 months on still waiting. Think twice before you purchase from this company . Has customer service does not exist. More information that was requested was purchased via Amazon by my daughter in march25 Milan white sliding mirror door 120cm.

Ordered a 250 wide wardrobe from Interior Emporium on Wednesday lunchtime, it was delivered at 8:30pm on the Monday, couriers called the day before delivery and again on the day with time update. Delivered to the room, mirror door packs opened by the couriers to check that not damaged before leaving. Instructions and video aren’t comprehensive; I will point out that the door track slides on to the plastic fittings on the base and the top from the side, so impossible in a restricted space. Other than that all the pieces and fittings were there, it went together ok, very heavy to try and move once complete but that’s probably a good thing. For the price I would say it was good value and it looks great. Had no reason to contact customer service so I can’t comment on them.
More comprehensive assembly instructions would have got them 5*s

Purchased milan wardrobe.great price and good quality product.delivery was within alloted time and delivery guys were carefull on delivery.also communication was very good.have since purchased another wardrobe with same great service.all round professional service.

Luca sofa grey is really nice. The delivery guys did a really good job. Specially Adnan is a very professional and lovely chap. Highly recommended.

Absolutely amazing
The time was punctual the service was excellent
Great job
I recommend for there service

The Quality of Work was Fantastic!!!

Fast assembly one man hour and a half very satisfied.

Wow! What a great job. I'm so satisfied for your job as you are so professional. Well done.

He is a real star, very hard working person. Assembled my 250cm wardrobe alone with perfection. Thank you very much.

Well timed, well delivered, well fitted. Thank you.

Very fast amazing job highly recommend, normally takes 2 hours you did in 30mins or less!!

Excellent service, everything done well !

I recently purchased a wardrobe from interior emporium. Fast delivery service and the delivery drivers even brought it upstairs to my 2nd floor property. Nas, the fitter, came to assemble the wardrobe. Nas was very friendly and reassuring. Arrived promptly as arranged and had the job done quickly and efficiently, 5 star service from him also. I highly recommend interior emporium and their products. I will most definitely be ordering furniture from them again. Really happy with my new wardrobe and it looks stunning in my bedroom.

Adil was very efficient from the very start. He kept me updated during the booking and when they were on the way to bring and assemble my wardrobe. They put it together in a very quick time and answered to all my questions. I can't recommend anyone better. Best customer service in a speedy time. They are true professionals!

I recently purchased a wardrobe from Interior Emporium , and I am very impressed with the quality 😍. Their Sliding system of doors are awesome and the product was delivered on time and in perfect condition. The materials are sturdy, the design is stylish, and it provides ample storage space. Assembly was straightforward, and it looks great in my room. Overall, I am very satisfied with my purchase and would highly recommend it to anyone looking for a durable and well-designed wardrobe.❤️❤️😍

Excellent quality and good service,on time delivery.

Interior Emporium delivered beyond my expectations! Their sliding wardrobe is stylish, high-quality, and perfectly customized to fit my space. The team was professional, from design advice to flawless installation. Great value for money. I highly recommend them for anyone looking to upgrade their storage with elegance and functionality!