Internal Doors Avis 

529
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited their showroom in Hinckley on Saturday as my wife wanted to view the doors in situ as she was not convinced that their website photos showed the correct shade of oak that she wanted. We wer... Voir plus

Noté 5 sur 5 étoiles

This has been made the easiest yes of our whole project thanks to Kane’s quick quoting, competitive pricing and proactive consideration of our delivery needs - we’re delighted and will be back for the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Never ordered with you before but Lily made the whole experience so easy and worthwhile. Provided really helpful information and suggestions and no pushy sales stuff that can be a real turn-off. I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The traditional oak 4 panel door we purchased feels strong and well crafted. The design is classic and suits our home. Installation guidance from customer service could be more detailed. Once fitted t... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

529 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(529)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The doors are wonderful and so is the service

The doors are wonderful - natural oak barn doors, and the customer service from William and the team at Internal doors was first class, from ordering to delivery. This is the second time I've bought doors from the company, and would recommend highly.

11 avril 2024
Avis spontané
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Réponse de Internal Doors

Hi Paul,

Thank you for taking the time to leave such a great review.

I am pleased that William was able to help you with your purchase.

Regards,

The team at Internal Doors

Noté 5 sur 5 étoiles

Helpful advice at showroom

Helpful advice at showroom, delivery on time. Our installer rates them better quality than Howdens, and will be recommending you to future customers.
Very pleased with them.

17 février 2024
Avis spontané
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Réponse de Internal Doors

Hey Pat,

Thank you for taking the time to leave us such a wonderful review, it's highly appreciated!

I am pleased to hear that Lily was able to help with everything you need and the delivery was as expected.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Lily was really helpful and efficient

Lily was really helpful, she organised delivery of 3 fire doors within 4 working days which was essential for us. They were the only company able to do this so.

8 avril 2024
Avis spontané
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Réponse de Internal Doors

Hey Rachel,

Thank you for taking the time to leave us such a great review, it's really appreciated!

I am pleased to hear that Lily was able to help with everything you need and the delivery was perfect.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Order

I had a problem with the payment and phoned the company. Lily was very friendly, helpful and efficient. Lily placed the order for us and took payment over the phone. The reason we chose this company is that after shopping around they were offering the best price. I also checked the company out before ordering and was happy with the feedback. Goods will be arriving on a date in April which suits us.
We have now received doors and they have been fitted. The quality is exceptional at a very reasonable price. We are extremely pleased, they have made a huge difference, bringing a very modern look to our house.
Joiner so impressed with price he has taken details of the company and will recommend to future customers.
We would definitely recommend internal door company.

28 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Margaret,

Thank you for taking the time to leave us such a wonderful review, it's highly appreciated!

I am pleased to hear that Lily was able to help with everything you need and the price was great for you!

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Was really kind and pleasant was very…

Was really kind and pleasant was very helpful with the door sizing, would really recommend and I will be placing another order. I have had a really positive experience with placing the order. Thank you

22 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Asma,

Thank you for taking the time to leave us such a lovely review, it's greatly appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Do get back in touch in the future:)

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Good service and great stock

Spoke to a very lovely and helpful girl on the phone and ordered doors we couldn't find on any other website

21 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Simon,

Thank you for taking the time to leave us such a wonderful review, it's highly appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Excellent sales experience

Excellent sales experience, knew exactly which bits were needed for which Deanta door, friendly and professional.
Great service, keep it up

11 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Pat,

Thank you for taking the time to leave us such a great review, it's highly appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Bought 4 doors

Bought 4 doors, delivered promptly. I bought this style (Coventry) because I have odd sized door frames and needed the 32 mm that I can cut off to make them fit. I’ve fitted 2 so far and they look great.

22 février 2024
Avis spontané
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Réponse de Internal Doors

Hey C Stone,

Thank you for taking the time to leave us such a great review, it's highly appreciated!

I am pleased to hear that the team was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

cottage doors

Got 3 white cottage type internal doors My joiner couldn’t believe the quality for the price i paid Delivery was first class highly recommended

4 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Mary,

Thank you for taking the time to leave us such a lovely review, it's highly appreciated!

I am pleased to hear that the cottage doors were of the best quality for you and your joiner.

Kind Regards,
The Team at Internal Doors

Noté 4 sur 5 étoiles

Sales rep was pleasant enough but your…

Sales rep was pleasant enough but your phone number comes up as a nuisance call - possibly because you call people so many times.
Dear Trustpilot I bought doors from these guys but don't want to be hassled by them or you to change my review.

It is not that I feel the calls were a nuisance, I simply didn't recognise the number. So, when I Googled the number shown Google search yielded the usual phone number search sites that had hundreds of peoples' reports that the number was a nuisance call.

5 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Robert,

Thank you for taking the time to leave us a review, it's really appreciated!

I'm sorry you feel the calls were a nuisance, our team just want to make sure you get the best deals, and in time for when you need them.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Lily very helpful and efficient good…

Lily very helpful and efficient good price as well

7 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Raymond,

Thank you for taking the time to leave us such a great review, it's highly appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Would Recommend - Happy customer

William was very professional and gave a high level of Customer Service. Nothing was too much trouble. I had a quote within half an hour for 15 doors. Would highly recommend, so helpful.

4 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Natalie,

Thank you for taking the time to leave us such a great review, it's highly appreciated!

I am pleased to hear that William was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Thank you Internal Doors

Lily was great. Very helpful, accommodating and cheery. Thanks for a great service!

4 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Tim,

Thank you for taking the time to leave us such a lovely review, it's really appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Kind Regards,
The Team at INTERNAL DOORS

Noté 5 sur 5 étoiles

The whole process from ordering to…

The whole process from ordering to paying and delivering was simple and efficient and done in 4 days!
I spoke to William who was really helpful and no pressure selling-a credit to the business.

26 février 2024
Avis spontané
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Réponse de Internal Doors

Hey Naresh,

Thank you for taking the time to leave us such a lovely review, it's highly appreciated!

I am pleased to hear that William was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

William was very helpful and organised…

William was very helpful and organised a fast lead time to keep my client happy before their holiday departure

1 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey Jonathan,

Thank you for taking the time to leave us such a wonderful review, it's greatly appreciated!

I am pleased to hear that William was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

It was easy to talk to and helpful…

It was easy to talk to and helpful information was give

1 mars 2024
Avis spontané
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Réponse de Internal Doors

Hey!

Thank you for taking the time to leave us such a lovely review, it's really appreciated!

I am pleased to hear that the team were easy to talk to and they were able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 2 sur 5 étoiles

Sloppy Service by sales agent

Despite having a quote in advance with the correct delivery address on it the person taking the order changed the delivery address to my billing address when I had been very clear that the two were different. Really sloppy especially when I had paid £75 plus VAT for for a specific day.

28 février 2024
Avis spontané
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Réponse de Internal Doors

Hi Mi

Thank you for your feedback,

I am sorry that you have had this experience with us. I can see that we have corrected the address and informed the courier to make sure your goods get to you.

Kindest regards
The Internal Doors Team.

Noté 5 sur 5 étoiles

Great sales support

Great sales support. Lily was quick to follow up on my online quote request and assisted me through the sales process. She was super informative and liaised with the supplier to secure earliest dispatch for a tight project. Thanks Lily!

28 février 2024
Avis spontané
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Réponse de Internal Doors

Hey Andy,

Thank you for taking the time to leave us such a great review, it's highly appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Prompt efficient service

Able to communicate with an individual sales person who was aware of my needs.
Efficient, not left hanging on phone for a long time

26 février 2024
Avis spontané
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Réponse de Internal Doors

Hey Ken,

Thank you for taking the time to leave us such a lovely review, it's really appreciated!

I am pleased to hear that Lily was able to help with everything you need.

Kind Regards,
The Team at Internal Doors

Noté 5 sur 5 étoiles

Positive friendly and knowledgeable

Positive friendly and knowledgeable. Particularly helpful in arranging a suitable delivery day

23 février 2024
Avis spontané
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Réponse de Internal Doors

Hi Kevin,

It's always great to hear when the team can help and make the process smooth.

We are so pleased to hear that Kane could help with your purchase and shall pass on your kind words to him.

Spread the word.

Best Wishes

The team at Internal Doors

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