IOLLA Avis 

2 394
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My best retail experience of 2026! The pricing strategy is like a breath of fresh air. The atmosphere of the shop is really relaxed and stylish, staff are great. There are a lot of really good frames... Voir plus

Noté 5 sur 5 étoiles

Shop, staff and glasses all amazing. I would give ****** if I could. The shop itself is really stylish and cool, despite me being neither the staff were welcoming and gave great advice. It's great you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff in the shop in Glasgow were absolutely fantastic they were so professional helpful and very friendly. The attended to me with such kindness and care and met my needs when shopping for my gla... Voir plus

Noté 5 sur 5 étoiles

All staff were very helpful, smiley,and encouraging, without being in any way "sales" people. Vast range of frames to choose from...with unusual colours/styles! Ordering and collection services ar... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Écrit par l'entreprise

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 394)

1 338 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Stylish but don’t last unfortunately!

I got my first pair of iolla glasses around 1.5 years ago- I’ve been wearing glasses since I was really young and I need them all the time (except from when sleeping) as my eyesight is really bad.
First of all I just want to say that the store is lovely, the staff were so friendly and helpful and the frames are super stylish!
However, after about a year, my frames started to feel quite loose and a couple of months after, the reflective coating has started to come off of the glasses. I really love them but I’ve had to go buy new glasses elsewhere. Usually my glasses I’ve bought from places in the past have lasted several years without issues. I think the glasses would be absolutely fine if I was using them as reading glasses or only wearing them some of the time but I don’t think they last for people like me that need them all day everyday. It’s a shame as I really love the choice of frames!

19 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My best retail experience of 2026

My best retail experience of 2026! The pricing strategy is like a breath of fresh air. The atmosphere of the shop is really relaxed and stylish, staff are great. There are a lot of really good frames to choose from and it’s much nicer in their shop than in the traditional shops in malls with no natural light and that clinical environment. I’m telling all my friends about this shop in Green Street Cambridge!!!

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

The staff in the shop in Glasgow were…Excellent

The staff in the shop in Glasgow were absolutely fantastic they were so professional helpful and very friendly. The attended to me with such kindness and care and met my needs when shopping for my glasses they were all really really nice girls . A lovely experience I had shopping in IOLLA and have recommended to friends and family 🥰

30 juin 2026
Noté 5 sur 5 étoiles

The hole service was good

The hole service was good

3 juillet 2026
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Réponse de IOLLA

Hey Alan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Love coming into iolla

Love coming into iolla, the staff are really helpful and welcoming, wouldn’t go anywhere else for glasses

3 juillet 2026
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Réponse de IOLLA

Hey Lola, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Iolla, a five star experience!

For me, Iolla has been an excellent experience. The staff couldn't be more professional, friendly and helpful.
I would like to highly recommend this business and service.

3 juillet 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Very helpful staff who guided me…

Very helpful staff who guided me through the purchasing.
Then delivery fairly quickly of new specs.

3 juillet 2026
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Réponse de IOLLA

Wow, this is so fantastic to hear Alistair! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Noté 5 sur 5 étoiles

Staff were extremely helpful

Staff were extremely helpful and the order was available exactly when I was told it would be.

2 juillet 2026
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Réponse de IOLLA

Hey Carolyn, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Very helpful

Very helpful , struggled with submitting some of the info but everyone was really helpful and I am very pleased with my glasses

2 juillet 2026
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Réponse de IOLLA

Wow, this is so fantastic to hear! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Noté 5 sur 5 étoiles

Great Scottish company

Great Scottish company. Fair prices, great designs and helpful staff

8 septembre 2025
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Réponse de IOLLA

Hey Martin, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Absolutely love Iolla

Absolutely love Iolla. Amazing range of affordable lenses and unreal customer service. Recommend them to every speccy person I know

1 juillet 2026
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Réponse de IOLLA

Hey Ian, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Amazing service

Amazing service, I’ve got a big fat head and the lady there adjusted and adjusted and adjusted the glasses I wanted untill they fit perfectly.

29 juin 2026
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Réponse de IOLLA

Hey Kieran, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Lovely sunglasses

Lovely glasses but took quite a long time for order to be ready. Could have been they were busy with sun glasses in summer. Lovely amazing product. Staff lovely and helpful as usual. Would recommend

1 juillet 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Antonia! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Premium experience at value prices

Shop, staff and glasses all amazing. I would give ****** if I could. The shop itself is really stylish and cool, despite me being neither the staff were welcoming and gave great advice. It's great you can just turn up without an appointment. I absolutely love my prescription sunglasses. They look fab and my vision seems better than with my normal glasses.

29 juin 2026
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Réponse de IOLLA

Hey Elizabeth, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Fabulous styles and a great customer…

Fabulous styles and a great customer service! I love the Edinburgh shop and I got several prescription as well as sunglasses there. I also love the fact that the thinning of the glasses is included so they look funky even if they are quite strong.

15 mai 2026
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Réponse de IOLLA

Hey Alex, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Great service and range of products

Brilliant customer service, friendly and helpful staff. Nothing any bother. Love my frames so was just updating my prescription but they have a great choice of frames. Highly recommend.

1 juillet 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Laura! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

A good retail experience.

A good shopping experience and the glasses were ready on time, which is good. And I was able just to pop into collect, no appointment needed.

29 juin 2026
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Réponse de IOLLA

Hey Nicholas, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Staff were Amazing ✨ and listened to…

Staff were Amazing ✨ and listened to what I was hoping to get from the type of lens/frame I wanted.
Would recommend IOLLA for in-store service, very happy with the end result… Thank you

26 juin 2026
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Réponse de IOLLA

Wow, this is so fantastic to hear Elaine! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

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