IOLLA Avis 

2 365
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordering online was so easy as IOLLA had my prescription already. You can also have them posted if not able to get into store. Love the glasses and will definitely be ordering another pair soon. Thank... Voir plus

Noté 5 sur 5 étoiles

This was my first experience visiting IOLLA . The moment I walked through the door of the Glasgow city centre store. I got the impression I had found the right place to purchase my new glasses. A beau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All staff were very helpful, smiley,and encouraging, without being in any way "sales" people. Vast range of frames to choose from...with unusual colours/styles! Ordering and collection services ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always, Iolla, is great. Staff, lovely, helpful, and the premesis, does, not feel, as if walking into a normal opticians, for your glasses, You, can try, on the frames, gorgeous, so different. And... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Écrit par l'entreprise

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 365)

1 305 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ordering online was so easy as IOLLA…

Ordering online was so easy as IOLLA had my prescription already. You can also have them posted if not able to get into store. Love the glasses and will definitely be ordering another pair soon. Thank you IOLLA.

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Got very bored with wall to wall…

Got very bored with wall to wall designer badges stuck on frames & then offered at one off discounts so was pleased to see an alternative.
My experience is all positive - staff - designs I like - sensible understandable price - excellent varifocal lenses

26 juin 2026
Noté 5 sur 5 étoiles

Ethical & local

I love an honest company and straightforward service! And they’re Scottish, no less.

25 juin 2026
Logo de IOLLA

Réponse de IOLLA

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Good service and pleased with

Good service and pleased with refurb

24 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Gillian! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

The staff were very helpfull

The staff were very helpfull, the price was better than anywhere else.

24 juin 2026
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Réponse de IOLLA

Hey Christine, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 2 sur 5 étoiles

Disappointed

Long wait times were very disappointing, prices are not competitive and frames are not worth the extra effort needed to browse their stores after the opticians

24 juin 2026
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Réponse de IOLLA

Hi Rebecca, we’ve looked into your order and we can see that it did take our full maximum delivery timescale of 12 working days. We usually hope to deliver our orders faster than our full delivery time but unfortunately in this case I can see the hand-dipped prescription gradient tint lenses took longer to perfect than we’d have liked. Our customer support team have reached out by email to learn more, and see if we can do anything to turn this around for you.

Noté 5 sur 5 étoiles

Very happy customer

Fabulous service they tracked down a frame that is no longer for sale for me and sent me my new glasses by post

24 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Brilliant

Brilliant, friendly service from the team at the Bruntsfield store in Edinburgh. Needed new glasses quickly and they delivered brilliantly. Would definitely recommend.

23 juin 2026
Avis spontané
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Réponse de IOLLA

Hey Hazel, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Excellent Company

Excellent products, customer service and affordability

24 juin 2026
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Réponse de IOLLA

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

I love Iolla glasses!

I love Iolla glasses!
I have a small face and find it difficult to get nice specs at a reasonable price but not any more. I mentioned to the sales chap (Richmond store) that I had a small face and he produced a box full of different beautiful frames. I am now the proud owner of two pairs of specs that cost £85 each.

2 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Judy! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great staff

Great staff, quality specs and great price

21 juin 2026
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Réponse de IOLLA

Hey David, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

One telephone call and I had ordered my…

One telephone call and I had ordered my vari focal sunglasses. As a previous customer with my prescription still in date it was just a matter of choosing a new frame.

23 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Eilish! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Always brilliant service

Always brilliant service. Went in for one pair, loved so many I’ve ended up with 2 and a sunglasses.

23 juin 2026
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Réponse de IOLLA

Hey Gillian, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Noté 5 sur 5 étoiles

The perfect mix of product and staff.

This was my first experience visiting IOLLA . The moment I walked through the door of the Glasgow city centre store. I got the impression I had found the right place to purchase my new glasses. A beautiful female employee explained the process involved in purchasing my glasses and showed me several frame options before letting me browse the rest of the store . After selecting the frame i liked the most ,I noticed that the young lady was with another customer. I spoke to Lewis who was extremely helpful, continued to assist in my purchase. After my order for varifocals . I returned to the store less than two weeks later to collect them . I can’t praise the staff highly enough for their knowledge and friendliness. IOLLA will be mine and my families provider for eye care in the furniture. 😁

10 juin 2026
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Réponse de IOLLA

Hey Helen, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

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