IOLLA Avis 

2 386
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shop, staff and glasses all amazing. I would give ****** if I could. The shop itself is really stylish and cool, despite me being neither the staff were welcoming and gave great advice. It's great you... Voir plus

Noté 5 sur 5 étoiles

Fabulous styles and a great customer service! I love the Edinburgh shop and I got several prescription as well as sunglasses there. I also love the fact that the thinning of the glasses is included so... Voir plus

Noté 5 sur 5 étoiles

Brilliant customer service, friendly and helpful staff. Nothing any bother. Love my frames so was just updating my prescription but they have a great choice of frames. Highly recommend.

Noté 5 sur 5 étoiles

All staff were very helpful, smiley,and encouraging, without being in any way "sales" people. Vast range of frames to choose from...with unusual colours/styles! Ordering and collection services ar... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Écrit par l'entreprise

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 386)

1 330 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful

Very helpful , struggled with submitting some of the info but everyone was really helpful and I am very pleased with my glasses

2 juillet 2026
Noté 5 sur 5 étoiles

Absolutely love Iolla

Absolutely love Iolla. Amazing range of affordable lenses and unreal customer service. Recommend them to every speccy person I know

1 juillet 2026
Noté 5 sur 5 étoiles

Amazing service

Amazing service, I’ve got a big fat head and the lady there adjusted and adjusted and adjusted the glasses I wanted untill they fit perfectly.

29 juin 2026
Noté 5 sur 5 étoiles

Lovely sunglasses

Lovely glasses but took quite a long time for order to be ready. Could have been they were busy with sun glasses in summer. Lovely amazing product. Staff lovely and helpful as usual. Would recommend

1 juillet 2026
Noté 5 sur 5 étoiles

Premium experience at value prices

Shop, staff and glasses all amazing. I would give ****** if I could. The shop itself is really stylish and cool, despite me being neither the staff were welcoming and gave great advice. It's great you can just turn up without an appointment. I absolutely love my prescription sunglasses. They look fab and my vision seems better than with my normal glasses.

29 juin 2026
Noté 5 sur 5 étoiles

Fabulous styles and a great customer…

Fabulous styles and a great customer service! I love the Edinburgh shop and I got several prescription as well as sunglasses there. I also love the fact that the thinning of the glasses is included so they look funky even if they are quite strong.

15 mai 2026
Noté 5 sur 5 étoiles

Great service and range of products

Brilliant customer service, friendly and helpful staff. Nothing any bother. Love my frames so was just updating my prescription but they have a great choice of frames. Highly recommend.

1 juillet 2026
Noté 5 sur 5 étoiles

Staff were Amazing ✨ and listened to…

Staff were Amazing ✨ and listened to what I was hoping to get from the type of lens/frame I wanted.
Would recommend IOLLA for in-store service, very happy with the end result… Thank you

26 juin 2026
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Réponse de IOLLA

Wow, this is so fantastic to hear Elaine! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Noté 5 sur 5 étoiles

Great value, great service and friendly. staff

I only went to the shop in Richmond with my daughter but ended up buying. Some sunglasses. They had an excellent range at very reasonable prices. The guys in the shop were very helpful and friendly and said they would ensure my glasses would be delivered in time for my holiday a few days later -and they were. A brilliant shop.

29 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Alison! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent as always

Excellent as always!
My 6th pair and all have been perfect 😊
Incredible product!

30 juin 2026
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Réponse de IOLLA

Hey Ashley, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Noté 3 sur 5 étoiles

The staff were friendly

The staff were friendly, helpful, easygoing. Selection of glasses and sunglasses offers so much choice which is a good thing.

Was actually sent the receipt for the wrong glasses by email however

30 juin 2026
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Réponse de IOLLA

Hey Fraser, it's great to hear you are loving your new glasses! However I am sorry to hear you received the wrong receipt. A member of our customer support team will be in touch shortly to rectify this for you.

Noté 5 sur 5 étoiles

As always quality service.

As always, prompt delivery, then popped in for a fitting. Best frames for me, strong and attractive. My 6th pair...😍

29 juin 2026
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Réponse de IOLLA

Hey Irene, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Wonderful seamless experience

Wonderful seamless experience. Super quick. Sunglasses arrived within a week and they are fab!

24 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Diane! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

All good

All good, great service and really happy with my new glasses

29 juin 2026
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Réponse de IOLLA

Hey Gavin, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Excellent From the moment I walked in the staff…

From the moment I walked in the staff were so attentive. Listened to my requests. The service was excellent as were the staff and price. Very happy

29 juin 2026
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Réponse de IOLLA

Wow, this is so fantastic to hear Stephen! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Noté 5 sur 5 étoiles

Always great service and happy to help…

Always great service and happy to help with any after service issues

26 juin 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Jose! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

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