Shop, staff and glasses all amazing. I would give ****** if I could. The shop itself is really stylish and cool, despite me being neither the staff were welcoming and gave great advice. It's great you... Voir plus
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Fabulous styles and a great customer service! I love the Edinburgh shop and I got several prescription as well as sunglasses there. I also love the fact that the thinning of the glasses is included so... Voir plus
Brilliant customer service, friendly and helpful staff. Nothing any bother. Love my frames so was just updating my prescription but they have a great choice of frames. Highly recommend.
All staff were very helpful, smiley,and encouraging, without being in any way "sales" people. Vast range of frames to choose from...with unusual colours/styles! Ordering and collection services ar... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Coordonnées de contact
Glasgow, Royaume-Uni
- 0141 334 9044
- help@iolla.com
- iolla.com
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Staff were extremely helpful
Staff were extremely helpful and the order was available exactly when I was told it would be.
Very helpful
Very helpful , struggled with submitting some of the info but everyone was really helpful and I am very pleased with my glasses
Excellent choice and service
Great Scottish company
Great Scottish company. Fair prices, great designs and helpful staff
Absolutely love Iolla
Absolutely love Iolla. Amazing range of affordable lenses and unreal customer service. Recommend them to every speccy person I know
Amazing service
Amazing service, I’ve got a big fat head and the lady there adjusted and adjusted and adjusted the glasses I wanted untill they fit perfectly.
Lovely sunglasses
Lovely glasses but took quite a long time for order to be ready. Could have been they were busy with sun glasses in summer. Lovely amazing product. Staff lovely and helpful as usual. Would recommend
Premium experience at value prices
Shop, staff and glasses all amazing. I would give ****** if I could. The shop itself is really stylish and cool, despite me being neither the staff were welcoming and gave great advice. It's great you can just turn up without an appointment. I absolutely love my prescription sunglasses. They look fab and my vision seems better than with my normal glasses.
Fabulous styles and a great customer…
Fabulous styles and a great customer service! I love the Edinburgh shop and I got several prescription as well as sunglasses there. I also love the fact that the thinning of the glasses is included so they look funky even if they are quite strong.
Great service and range of products
Brilliant customer service, friendly and helpful staff. Nothing any bother. Love my frames so was just updating my prescription but they have a great choice of frames. Highly recommend.
A good retail experience.
A good shopping experience and the glasses were ready on time, which is good. And I was able just to pop into collect, no appointment needed.
Staff were Amazing ✨ and listened to…
Staff were Amazing ✨ and listened to what I was hoping to get from the type of lens/frame I wanted.
Would recommend IOLLA for in-store service, very happy with the end result… Thank you

Réponse de IOLLA
Great value, great service and friendly. staff
I only went to the shop in Richmond with my daughter but ended up buying. Some sunglasses. They had an excellent range at very reasonable prices. The guys in the shop were very helpful and friendly and said they would ensure my glasses would be delivered in time for my holiday a few days later -and they were. A brilliant shop.

Réponse de IOLLA
Excellent as always
Excellent as always!
My 6th pair and all have been perfect 😊
Incredible product!

Réponse de IOLLA
The staff were friendly
The staff were friendly, helpful, easygoing. Selection of glasses and sunglasses offers so much choice which is a good thing.
Was actually sent the receipt for the wrong glasses by email however

Réponse de IOLLA
As always quality service.
As always, prompt delivery, then popped in for a fitting. Best frames for me, strong and attractive. My 6th pair...😍

Réponse de IOLLA
Wonderful seamless experience
Wonderful seamless experience. Super quick. Sunglasses arrived within a week and they are fab!

Réponse de IOLLA
Excellent From the moment I walked in the staff…
From the moment I walked in the staff were so attentive. Listened to my requests. The service was excellent as were the staff and price. Very happy

Réponse de IOLLA
Always great service and happy to help…
Always great service and happy to help with any after service issues

Réponse de IOLLA
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