IOLLA - Edinburgh Avis 486

Got myself a new pair of varifocals (1st time for these) and some prescription sunglasses. I thought you guys were great through the whole experience. Great range of subtle, retro looking glasses, there shop assistants were really helpful, smart and knowledgeable, and the price was so, so competitive. Who needs a pair of designer frames when you can have a cut down version which looks just as good, if not better. Appreciated the 'return your varifocals if you're struggling with them too, (I'm getting on great with them anyway). Would highly recommend,and have already recommended to a few bespectacled friends!

Summer was brilliant. Very helpful, not pushy, just helped you get to where you wanted to go. I hate shopping, so much appreciated. Great value, great service.

I had a great experience at IOLLA. The staff were friendly and helpful when it came to choosing my frames. There is a huge selection of styles and colours from different designers all at a very affordable price. Which is a big plus these days of high prices. I am extremely happy with my choice, they are comfortable to wear and stylish. I would definitely recommend IOLLA.

The entire experience was a 5 star experience. Fromstart to finish!

I had to go to the shop for 5 times to adjust my glasses and I still can’t wear them as I feel a lot of pressure from one side, the manager I spoke with wasn’t very pleasant and just wanted to send me away while the rest of the staff was nice and tried to help. Definitely not getting the other pair as I can hardly wear this one.

Great selection of glasses and reasonably priced. Staff all helpful. I am really pleased with my new glasses.

From the moment I arrived until the day i picked up my glasses, i received the warmest of welcomes from all staff. Everyone in Iolla is super helpful and even the after care is second to none. I highly recommend the Edinburgh St James store.

Had sun glasses and reading glasses made, amazing service. Reading glasses delivered to my home fit perfectly. I would highly recommend getting glasses from IOLLA this is my third set and not had a problem with any of them. The staff are very helpful and honest if you need to pick glasses on your own, no pressure from them they give you time to try lots on and are there if you need them.

Great and helpful lovely staff member called Jean. My 4th pair of glasses bought in the Edinburgh store and never disappointed by selection and quality ☺️

Polite staff, honest feedback about frames, Scottish firm

The experience in store was relaxed and casual which I really appreciate and prefer. I was able to try on multiple frames until I found the best fit for me, and then the assistant was very helpful in further guidance and customising measures. Will definitely buy from them again.

Always love the selection and shopping experience at iolla - I used to get my glasses from Specsavers but discovered the quality of the glasses, customer service and frame choice at iolla are far better - I was converted a few years ago and I haven't looked back!! Jodie at the St James store is absolutely wonderful, its always a joy to see her and she's helped me out so many times now!

Iolla is fast and efficient. I wanted new lenses put in old Iolla frames and this was no problem. They were posted out within one week

Amazing experience from start to finish. Excellent service and communication.

I’ve used this company (Edinburgh shop) now several times and the customer service is great. Great choice of frames to select from and at very reasonable prices.

Been here many times and recommended to very many people. You guys are the best.

Excellent service. Quite a long lead time but love the glasses.

Great range of glasses in bright colours and interesting shapes .
Staff all very helpful but unobtrusive.
Fitting service impressive as time is taken to ensure glasses fit well .

Staff were very helpful and efficient in the Edinburgh store. Frames are perfect so far! Good to see the new range has more options for smaller fits. Would love to see even more colour options across the range but very pleased with my purchase and experience.

Efficient, friendly and uncomplicated. No problem sending abroad!