ioradental.co.uk Avis 5

Paid £79 for an emergency dental appointment. Was told they didn't see any infection on the x-ray and did nothing. Called 111 a few days later and got seen by someone who says she had no idea how they couldn't see the infection and have me antibiotics. Several extra days of suffering because I chose to pay these fraudsters £79 for nothing.

Booked in by staff on wrong date and time, £50 deposit taken, no follow up phone call, don't bother, this was at the Romford branch, I still get texts to re-book.

Around 5 years ago I spent £3700 on gum surgery (I was 30 years old). I was horrifically scared of the dentist previously so wanted somewhere private that could meet my needs. At the time I was very happy with the treatment, although when I went back after the gum treatment I was told that it hadn’t worked and they needed to do it again, I burst into tears as it had been very traumatic for me and had used all of my savings as I was so worried I would lose my teeth. I then told I could have a 50% discount. This made me feel uneasy so I decided to leave and not book any further treatments. He had also told me that I needed SIX fillings which at £200 a pop was just not feasible for me. I left and didn’t go to the dentist for another 4 years.

Fast forward to December of 2023, I qualified for free dental care as I was pregnant so tried somewhere new. I had X-rays and was told I have ZERO decay and don’t need any fillings. As you can imagine I was absolutely flabbergasted. I also discussed the gum surgery and have CURED MY GUM DISEASE with inter dental brushing and quarterly hygienist appointments in less than a year. I was also told that the gum surgery I had is usually a last resort and is usually for patients aged at least 50.

I feel exploited and ripped off like my anxiety around my oral health and dentist phobia was used against me to maximise profits. I have awarded 2 stars because the treatment I received was almost totally painless and the equipment they use is far superior to your standard NHS dentist. But I’d get a 2nd opinion before spending vast amounts of money like I did.

EXTORTIONAL rates, £4700 for fillings and gum treatment, queried it then he dropped it to £3500..never will i go there again.

I decided to try the iOra hygienist in Romford for a scale and polish as there’s always a long wait at my regular dentist. £60 for a 30 minute appointment. I should have seen the warning signs after they changed my appointment twice in 2 days.

After arriving early, I was called in 15 minutes late. I spent around 5 minutes in the chair in total, during which the hygienist scraped left and right much like a toddler with a crayon and colouring book. The polish was much the same. I left there without a single tooth being cleaned. Other than my wallet being a little lighter, you cannot tell I’ve seen a hygienist. Before I even got home I started looking up other dentists for hygienist appointments to do a real job.