Jane Punongbayan is my contact for ordering products at IP Trading and since day 1 she has been outstanding. I admire and value her high level of customer service and communication, also she is friend... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered some security cameras. Price was competitive and the company dispatched them quickly. StarTrack failed to notify me of my delivery but IPTrading did notify when delivery was awaiting pickup.... Voir plus
L'entreprise a répondu
I purchased a Poly 8H5Q4AA Voyager 5200-M Office Headset, Wireless, USB-A from IPT and the device works well. I am very happy with it. My dealings with the staff were pleasant. They are very friendly... Voir plus
L'entreprise a répondu
Jane looked after us and followed through to meet our requirements. The product pricing was in the correct ball park. But the product and its options or bundles did need to be better describe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Incorporated in January 2001, IP Trading is an Australian owned and managed B2B ICT product and services supplier. Our cohesive, multidisciplinary team is proud of what we do and focused on making it simple for you and your business to do business with us. Our customers include end users, integrators and resellers. Any organisation or government department that buys ICT equipment, licenses and vendor maintenance or needs design and installation services.
Coordonnées de contact
Unit 2/153 Beauchamp Road, 2036, Matraville, Australie
- (02) 8344 5566
- sales@iptrading.com.au
- iptrading.com.au
4,8
Excellent
92 avis
Demande des avis aux clients
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Great follow up
8 avril 2024
Réponse de IP Trading
Thanks for your positive comment! We're glad to hear you appreciated the follow-up. It's important to us that our customers feel supported throughout their entire experience with us. If there's anything else we can do for you, please let us know. We're here to help!
Regards,
The IP Trading Team
Réponse de IP Trading
Thank you so much for your kind words. We're delighted to hear that you found our service excellent and our team proactive and accommodating. We always strive to meet our clients' needs in the best possible way. Your satisfaction is our top priority.
Please let us know if there's anything else we can do for you. We look forward to serving you again!
Regards,
The IP Trading Team
used ups delivered.
12 mars 2024
Réponse de IP Trading
Dear Sona,
We deeply regret the disappointing experience you had with the product you recently received from us. Your feedback regarding its condition is genuinely concerning, and we want to assure you that this does not reflect our usual standards.
We apologize for any inconvenience this has caused. It's disheartening to learn that the item seemed to have been previously used, especially as it was shipped in a sealed box directly from our reputable supplier.
At IP Trading, we prioritize customer satisfaction. Your experience falls short of the quality and care we aim to provide. Please know that this was not intentional, and we have asked our supplier to ascertain how this occurred, to prevent it from happening again. A replacement unit has been sent to you.
We understand the importance of trust in our relationship with our customers, and we are committed to regaining your confidence and ensuring your future experiences exceed expectations.
If you have further concerns, please contact a member of our team at IP Trading.
Thank you for giving us the opportunity to address this matter.
Regards,
The IP Trading Team
Réponse de IP Trading
Thank you so much for taking the time to share your experience with us. We're so pleased to hear that you found our purchasing process to be helpful and efficient.
Ensuring a smooth experience for our customers is a top priority for us, and it's wonderful to know we've succeeded with yours.
We look forward to the opportunity to serve you again in the future.
Regards,
The IP Trading Team
Réponse de IP Trading
Thank you for highlighting our promptness!
We're thrilled to have met your expectations and appreciate your support.
Looking forward to serving you again!
The IP Trading Team
very quick service
Quick response to request for quote.
Quick response to provide quote.
Quick delivery of products
6 mars 2024
Réponse de IP Trading
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with the promptness of our quote process and the quick delivery of our products.
Our team works hard to ensure a smooth and efficient experience for our customers, and your feedback reaffirms the hard work we put in every day.
We look forward to serving you again in the future!
Regards,
The IP Trading Team
Quick and easy to deal with
Our Account Manager confirmed availability of parts, quoted quickly and supplied by the due date.
We're very happy with the service received.
14 février 2024
Réponse de IP Trading
Thank you for sharing your positive experience with us! We're thrilled to know that your Account Manager was able to confirm the availability of parts swiftly, provide a quick quote, and ensure everything was supplied by the due date. Your satisfaction is incredibly important to us, and hearing that you're very happy with the service you received is the best feedback we could ask for.
If there's anything else we can assist you with or if you have any more feedback, please don't hesitate to reach out. We're always here to help and look forward to serving you again in the future.
Regards,
The Team IP Trading
Easy communication and purchasing
Easy communication and purchase process.
IPTrading consistently provide a good service, pricing is competitive and the sales process is very easy. Jane and the team have been very helpful in every transaction.
8 février 2024
Avis spontané
Réponse de IP Trading
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you found our communication easy and the purchase process smooth. At IP Trading, we strive to offer competitive pricing and a hassle-free sales process, and it's great to know that Jane and the rest of the team have been able to assist you effectively in every transaction.
Your feedback is incredibly valuable to us, and we look forward to continuing to provide you with the high level of service you've come to expect. If there's anything more we can do for you, just let us know. We're here to help!
Regards,
The IP Trading Team
Harshal was very helpful with the…
Harshal was very helpful with the ordering & dispatch.
2 février 2024
Réponse de IP Trading
It's great to hear that Harshal was able to assist you effectively with your ordering and dispatch needs. We pride ourselves on having a helpful and efficient team, so your feedback means a lot to us. Thank you for taking the time to share your positive experience.
If there's anything more we can do to assist you, please feel free to get in touch. We're always here to help!
Regards,
The IP Trading Team
Fast & efficient quote service
Fast & efficient quote service, knowledgeable staff/sales, item in stock & received in a very timely manner. Great service ☺
29 janvier 2024
Réponse de IP Trading
Thank you so much for your wonderful review! We're thrilled to hear that you found our quote service fast and efficient, and that our team's knowledge was up to your expectations. Knowing that the item you needed was in stock and reached you quickly makes our day! Your satisfaction is our top priority and we're glad we could deliver great service. If you need anything else or have any questions, please feel free to reach out. We're always here to help!
Regards,
The IP Trading Team
Requested quote - arrived quickly
Requested quote, received quote and was sent through a secure payment link quickly.
Payment was made, advised of delivery same day and delivered next day! Can't ask for much better service!
30 janvier 2024
Avis spontané
Réponse de IP Trading
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were satisfied with the speed and efficiency of our service, from the quote to the next-day delivery. It's our top priority to ensure a smooth and secure process for all our clients. If there's anything else we can do for you, or if you have any further feedback, please don't hesitate to reach out. Looking forward to serving you again in the future!
Regards,
The IP Trading Team
Good swift service
18 janvier 2024
Réponse de IP Trading
Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you were pleased with the swift service. Our team is always here to ensure your experience is as smooth and efficient as possible. If there's anything more we can do for you, just let us know. Looking forward to serving you again!
Best regards,
The IP Trading Team
Excellent service and follow up
Excellent service and follow up, super quick turn around time.
11 janvier 2024
Réponse de IP Trading
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our service and the turnaround time. Our team works hard to ensure a seamless and efficient experience for all our clients, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing us!
Regards,
The IP Trading Team
Réponse de IP Trading
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our communication. Our team always strives to be clear, responsive, and helpful. If there's anything else we can do for you, please don't hesitate to reach out. Your satisfaction is our top priority!
Regards,
The IP Trading Team
The service was fantastic
The service was fantastic. Ordered and received within the week.
29 novembre 2023
Réponse de IP Trading
Thank you for your positive feedback! We're thrilled to hear that you had a fantastic experience with our service. We strive to provide quick and efficient transactions, and we're delighted that your order was delivered within the week. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your support!
Regards,
The IP Trading Team
They are always prompt with quoting and…
They are always prompt with quoting and delivery times. Nothing is ever too much for them.
22 novembre 2023
Réponse de IP Trading
We greatly appreciate your positive feedback. Ensuring prompt quotations and timely deliveries is a priority for us, and we're pleased to hear that our efforts align with your expectations. Thank you for acknowledging our commitment to excellent service—it's our pleasure to serve you.
Regards,
The IP Trading Team
Réponse de IP Trading
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us. At IP Trading, we strive to provide exceptional service and it's always wonderful to know when we've succeeded in doing so.
We truly appreciate your kind words and your support. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future.
Regards,
The IP Trading Team
Very professional yet friendly service…
Very professional yet friendly service from Jane. Had exactly what I needed for a small specialist job. Good price, fast delivery, and excellent packaging. Thanks very much.
14 août 2023
Réponse de IP Trading
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Jane provided you with a professional and friendly service that catered to your needs.
Our team is committed to delivering not only the right products but also exceptional customer service, and we're delighted to know that we hit the mark for you. Your words of appreciation mean a lot to us and serve as a great encouragement to all our team members. We look forward to assisting you in the future. Please don't hesitate to reach out. We're here to help.
Regards,
The IP Trading Team
Great communication with Jane and…
Great communication with Jane and support from Hilton in logistics.
8 août 2023
Réponse de IP Trading
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team member Jane and that Hilton's logistics support met your expectations. Providing excellent communication and support is our top priority, and we're glad to know that we delivered. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back in the future!
Regards,
The IP Trading Team
5 Star Customer Service
Ordering was easy along with ease of contacting the company. More than willing to assist with tech advice and also with issues around delivery. Staff even were assisting me on their day off.
6 juin 2023
Réponse de IP Trading
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found the ordering process easy and had no trouble contacting our company. Providing excellent customer service is one of our top priorities, and we're glad to hear that our team was able to assist you with tech advice and address any delivery issues.
We're always here to assist you, whether it's answering questions, providing technical support, or resolving any concerns you may have. Your satisfaction is paramount to us, and we'll continue striving to provide you with the best service possible.
Once again, thank you for your kind words. We value your feedback and look forward to serving you again in the future!
Best Regards,
The IP Trading Team
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