The price was the best i could find but the communication was very poor, they advertise 5 to 7 days for delivery. I emailed twice with no reply plus i tried contacting them telephonicaly but no reply.... Voir plus
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Lisez les avis des autres
The camera arrived after I needed it, but at least it did arrive. As long as you understand two things: Despite the 7 day delivery stated on their website, its more like 21 days plus. Communication w... Voir plus
Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the... Voir plus
Recently I was happy that for the camera I was interested in the prices had decreased substantially. Among other camera companies there were many specials, but one was even cheaper. So I Googled all t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses
Coordonnées de contact
HQ Offices, 2nd Floor, Tower B, Northlands Shopping Centre, Northriding, 2161, Randburg, Afrique du Sud
- 0101575029
- sales@irobustec.co.za
- irobustec.co.za
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Trouble-free
Trouble-free order and follow up email responded to timeously. Would certainly recommend.
My item was delayed by a day but the…
My item was delayed by a day but the sales man was great at giving me constant updates. I received exactly what I ordered
POOR COMMUNICATION
The prices are way cheaper than the average prices around and your package will arrive eventually but I don't understand how they so poor in communication especially in this world of scams today after buying something very expensive.I literally had to email them 3 times for information and eventually had to call them TWICE,they never communicated without me saying anything.They should be saying the dates they expecting the product and if there's a delay,communicate to keep the customer at ease but they just want to tell you only on the day they'll deliver the product out of nowhere,what if you're unavailable on that day.Constant communication is very important. But overall the product (S23 ultra) arrived in good condition and all.
I bought a camera here
I bought a camera here. And the best decision ever. Amazing prices and fair turnaround time.
Excellent client service
Always a great experience dealing with Thebe. He is polite and efficient. His service delivery is par excellence.
I would recommend iRobust for your…
I would recommend iRobust for your purchase. Their prices are the best by far. The delivery time was 3 weeks that was longer than they told me. It would be nice if they communicated this to me so I would be aware. If I knew the delivery time took 3 weeks I would surely wait this time as the saving on the item is huge.
I really recommend iRobust as they fulfilled their commitment. I am very happy with my purchase and interaction with them.
Delays & misinformation
I ordered my Samsung S23+ with the thought i will receive my phone in 3 days or so! Well so after 4 weeks of promises it arrived eventually!
Samsung Galaxy S23 - Happy Customer
Very happy with my purchase (Samsung Galaxy S23) - the box was sealed with no issues with the phone
The warranty + set up printed manuals in the box were in Chinese which was a surprise but I just translated them with Google Lens easily enough plus most of the setup comes up on the phone anyway where you choose the language.
Unfortunately the supplier didn't have the colour I originally ordered but iRobust Tech did email me the next day to explain the situation and gave me alternative's which I appreciated
They answered the phone and told me why…
They answered the phone and told me why the order was delayed.
Easy purchase and great service
Online purchase was fast and easy. There was a little delay with the delivery time, but Thebe was very helpful and informative all the time.
Also, the camera arrived perfectly packed and in optimum conditions.
Thank you for your service! 😊
Losing one star for not returning…
Losing one star for not returning calls, best price by far the delivery time not what they claim but acceptable, Thebe answers the phone promptly and friendly.
Very efficient delivery
Very efficient delivery, kept me updated every step of the way. Prices are very competitive, cheaper than all outlet stores
Good customer service.
Contactable on phone, not great with dispatch updates
Not too bad - impressive response and contactable telephonically, which is rare these days! Alas, we kept needing to follow up as the order was confirmed but no further communication were received on the dispatch etc. We got our order, but much later than anticipated with no updates along the way.
Trusted online purchasing
No nonsense online purchasing experience. They could have provided more progress feedback before the item is in hand of the courier. Competitive pricing!
Trustworthy, Delivers as promised
Never heard of this company until I stumbled upon them searching for a Nikon P1000...
They had the best price and I took the risk, they made contact and the camera was on its way the next day.
The camera has been received since and am very happy with my purchase.
Give these guys a try.
Great service from online company
Even though it seems I got a defective product, the company had no problem to sort this out for me as soon as they opened in January. They are friendly, helpful and respond quickly to emails. Thebe has been a superstar when it comes to service delivery which is rare in our country. He seems to really care about the clients he works with and that puts a person at ease that the query is taken seriously and will be dealt with efficiently and professionally. Very happy so far, just waiting for my replacement
Wanted to purchase a camera online
Wanted to purchase a camera online. Thought it best to drive to their offices in Randburg. Cant seem to locate their offices, also no one is answering their phone..
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