I've found the staff at of Irwin's plumbing quite helpful, reliable and honest, even though I had to wait 2 days. For the plumber to connect my washing machine. In the future I would be happy too r... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I've found the staff at of Irwin's plumbing quite helpful, reliable and honest, even though I had to wait 2 days. For the plumber to connect my washing machine. In the future I would be happy too r... Voir plus
L'entreprise a répondu
Irwin's plumbing are courteous and respectful but overly price to the point of extortion. Nearly $16000 for pensioners to repair an obstructed sewer pipe and replace a toilet is mind boggling. I can... Voir plus
Ryan was most efficient and professional. We would use him again and recommend him in the future to damily and friends Thank you Jen Grieve
L'entreprise a répondu
Ryan attended the job on 12 May 2026 . The work was done promptly. Pleased with the results. Ryan is a great advertisement for Irwin's. Scott.
L'entreprise a répondu
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service very professional good quality work

Réponse de Irwinsplumbing
Irwin's plumbing are courteous and respectful but overly price to the point of extortion. Nearly $16000 for pensioners to repair an obstructed sewer pipe and replace a toilet is mind boggling.
I can renovate a whole bathroom for that amount.
Stand firm, don't get coerced and get other quotes.
Very friendly and professional and was able to show me so I could understand exactly what the problem was would definitely recommend

Réponse de Irwinsplumbing
Quick response, fair quote on spot and job completed well

Réponse de Irwinsplumbing

Réponse de Irwinsplumbing
If only I had done my research thoroughly….
Yesterday a plumber from Irwin’s came to look at my blocked drain, toilet wasn’t fully functioning. They “graciously” waived the callout fee so they could charge me $1250 for less than 80 mins of work. That’s more than $15 a minute (don’t be a doctor/lawyer, be a plumber). The clay drains (as suspected) had roots growing through and would be a “big job”. A big job costing more than $14,000. Offered to waive today’s fee if I agreed to proceed. Should be offering that in the first place. I don’t have that kind of money….queue supervisor on the phone telling me that it really needs to be done. I felt bamboozled, embarrassed, shocked. I was then asked did I have a ballpark price of what I’d like to spend….huh? My father (in Ireland) has been a plumber for 50+ years, I could fly him out and feed him a couple of steak dinners for half that price and the work would be done to perfection. We have now been quoted $3000 by a smaller, highly regarded, less money hungry company. I truly believe Irwin’s have a team of dozens of plumbers whose job is to quote big numbers to unsuspecting customers and see who’ll take the bait. The plumber didn’t even put the caps back on the sewer lines so our blockage could become much worse, with leaves and debris adding to the problem. At the end, I was asked to leave a review whilst the plumber was standing there. Can you say railroading anyone, how they get their good reviews me thinks. BEWARE!! Get a second opinion. I paid $1250 yesterday for absolutely NOTHING. Spend your hard earned money elsewhere….please learn from my mistake.

Réponse de Irwinsplumbing
Ryan was most efficient and professional. We would use him again and recommend him in the future to damily and friends
Thank you
Jen Grieve

Réponse de Irwinsplumbing
Work performed in very professional, efficient and courteous manner. Very good.

Réponse de Irwinsplumbing

Réponse de Irwinsplumbing
Great service and communication. Got everything done in a timely manner.

Réponse de Irwinsplumbing
I thought I had enough trust in the industry to comfortably call a plumber from Irwin’s Plumbing to fix our hot water issue but this experience completely destroyed any trust I had in tradespeople providing a genuine and honest service. Instead of feeling like a customer needing help, my partner was made to feel like prey.
The plumber had attended for 5 minutes before providing my partner with a quotation of over $600 to run some apparent testing, 30 minutes into that testing he then gave my partner a quote for over $6000 for a replacement of our hot water system. He was extremely pushy and provided us with no transparency and still charged us over $600 with no real repair works carried out.
I strongly recommend anyone considering this company get multiple opinions before agreeing to anything.
On time. Pleasant manner. Quotes made clear. Job completed promptly. Other possible work highlighted.

Réponse de Irwinsplumbing

Réponse de Irwinsplumbing
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.