I’ve been buying my vape pods from my local shop and when I go on holiday I struggle to buy enough pods to last but now being able to buy them online is so much easier but what’s better is that I’m sa... Voir plus
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Lisez les avis des autres
Smooth beautiful flavours easy to manage no dramas and work perfectly I would never go to another vape ever again. Loving the pineapple bananana and spearmint. The fact you can't swap change holders i... Voir plus
L'entreprise a répondu
My fault in a way, I did not notice my account details were already filled in with old details such as address and tel . When del address came up with old details I could not change it so asked to d... Voir plus
L'entreprise a répondu
Been using ivg products for 4 years now and I must say loving the xl35 its done me 8 days and still going strong 💪 I ordered 35 boxes of 5 of them will last me ages very happy .
À propos de l'entreprise
Écrit par l'entreprise
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Coordonnées de contact
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Royaume-Uni
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excellent
734 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very fast delivery with no issues.
2 juin 2026
Réponse de I Vape Great
Hello,
Thank you for your fantastic review!
We're delighted to hear that your order arrived quickly and that everything went smoothly with no issues. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello Kathryn,
Thank you for your wonderful review!
We're delighted to hear that you were happy with our great prices and quick service. Your support means a lot to us, and we're so pleased you had a positive experience.
We look forward to serving you again soon!
Kind regards,
The IVG Team
Excellent prices and perfect delivery
Excellent prices and perfect delivery. Highly recommend
1 juin 2026
Réponse de I Vape Great
Hello,
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with our prices and delivery service. Your recommendation means a great deal to us, and we truly appreciate your support.
We look forward to serving you again soon!
Kind regards,
The IVG Team
Excellent experience from IVG
Excellent experience from IVG, customer services are very helpful and fast to respond to enquiries. Very good selection of products that are delivered quickly. 10/10 all around
1 juin 2026
Réponse de I Vape Great
Hello Steven,
Thank you so much for your fantastic review!
We're delighted to hear that you've had such an excellent experience with IVG. It's wonderful to know that our Customer Care team has been helpful and quick to respond, and that you've been happy with our wide selection of products and fast delivery.
Your 10/10 rating means a great deal to us. Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello Steve,
Thank you for your great review!
We're delighted to hear that your order arrived promptly, was securely packaged, and that you had a positive experience. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello,
Thank you so much for your fantastic review!
We're delighted to hear that you found ordering easy, your delivery arrived on time, and that you're enjoying our flavours. Your kind words mean a lot to us, and we're so pleased you had such a great experience.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Quick delivery
1 juin 2026
Réponse de I Vape Great
Hello Ian,
Thank you for your great review!
We're delighted to hear that you were happy with our quick delivery. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Melanie always makes my experience with…
Melanie always makes my experience with IVG out of this world. If I have queries she deals with them effortlessly. I love the IVG 2400 vapes. Thank you IVG!
1 juin 2026
Réponse de I Vape Great
Hello Janette,
Thank you so much for your amazing review!
We're absolutely delighted to hear that you've had such a positive experience with IVG and that Melanie has been able to assist you with your queries. We'll be sure to pass your kind words; they'll mean a great deal to her.
It's also fantastic to hear that you're loving the IVG 2400 vapes!
Thank you for your continued support, and we look forward to serving you again soon.
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello Rochelle,
Thank you for your great review!
We're delighted to hear that your order was exactly as described and that you found it to be great value for money. We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
I absolutely love the IVG pro 2..
I absolutely love the IVG pro 2... i am hoping that you may do a blueberry ice... thank you to all...
1 juin 2026
Réponse de I Vape Great
Hello Toni,
Thank you so much for your wonderful review!
We're delighted to hear that you're loving the IVG PRO 2.
Thank you for your support, we're so pleased you're enjoying your IVG experience!
Kind regards,
The IVG Team
Great that you do 10 liquard
1 juin 2026
Réponse de I Vape Great
Hello Chris,
Thank you for your great review!
We really appreciate your support and hope you continue to enjoy our range of flavours.
Kind regards,
The IVG Team
Wrong orderer
I recently ordered some oil and tapped the wrong mg byt once i contacted them they sent me the right mg
1 juin 2026
Réponse de I Vape Great
Hello Wendy,
Thank you for your wonderful review!
We're delighted to hear that our Customer Care team was able to quickly help after you accidentally ordered the wrong nicotine strength. Providing fast and helpful support is something we take great pride in.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello Nick,
Thank you for your great review!
We're delighted to hear that you were happy with our secure service. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
I buy for my sister in a care home
I buy for my sister in a care home. I telephone your head office and Jade and a male colleague helped me through the online ordering service, nothing was too much for them. I was impressed with the customer service I received. I do not use the product myself so cannot give a review on it. Delivery excellent.
Catherine
29 mai 2026
Réponse de I Vape Great
Hello,
Thank you so much for your kind words! We’re delighted to hear that Jade and our team were able to help you through the online ordering process and that you found our service helpful. It’s wonderful to know your order was delivered promptly, and we truly appreciate you taking the time to share your experience.
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello Melanie,
Thank you for your wonderful review!
We're delighted to hear that you found our service prompt and efficient, and that you're enjoying our products. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our products and service, and that you were happy with our fast delivery. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Excellent service great vape easy to…
Excellent service great vape easy to use great flavours
4 juin 2026
Avis spontané
Réponse de I Vape Great
Hello Erica,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our products, finding them easy to use, and loving the great range of flavours. It's also fantastic to know you were happy with our service.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Thank you for my replacement vape
29 mai 2026
Réponse de I Vape Great
Hello,
Thank you for your lovely review!
We're delighted we could help by providing a replacement vape and that you're happy with the service you received. If you ever need any further assistance, we're always here to help.
Kind regards,
The IVG Team
Réponse de I Vape Great
Hello Trevor,
Thank you so much for your fantastic review!
We're delighted to hear that you had such a great experience with us. Your support means a lot, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Great vapes and all ways turn up on…
Great vapes and all ways turn up on time often give out promo codes for next order
29 mai 2026
Réponse de I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our vapes and that your orders always arrive on time. It's also great to know you're making the most of our promotional offers for future purchases.
Thank you for your continued support, we look forward to serving you again soon!
Kind regards,
The IVG Team
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