I had an issue with a product that I ordered. I raised a query online and I was very well looked after by Jade. She called me personally to apologise and to offer a resolution. I knew it was a simple... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Delivery was swift, everything was well packaged and protected. No leaking product and the flavours were amazing. Second order through this website will be a repeat customer.
I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them f... Voir plus
Great customer service. Huge thank you to Jade Halliday who always replied promptly and with such care. Always order from here, never fails! Thank you
À propos de l'entreprise
Écrit par l'entreprise
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Coordonnées de contact
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Royaume-Uni
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excellent
714 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Excellent Service and Product
Delivery was swift, everything was well packaged and protected. No leaking product and the flavours were amazing. Second order through this website will be a repeat customer.
22 juin 2026
Incredible absolutely wonderful…
Incredible absolutely wonderful customer service and response. Best I have dealt with in my life.
23 juin 2026
MagiMagicc just Magic thats all i can say…
Magic just Magic thats all i can say about this ivg site and company i love it i love all the different vapes aswell as all the different flavours I cant say enough about this site all i can say is it's the best vape site in Britain and also very easy to navigate the site im over the moon with my purchases happy as Larry haha
22 juin 2026
Good vape systems
Good vape systems, great sale prices and fast delivery. No joke, 2 days.
22 juin 2026
Ordering online is simple and offers…
Ordering online is simple and offers great deals. For me the IVG brand is a step above and beyond any of its competitors.
I hope and wish them all the best in the future.
22 juin 2026
My favourite vape company
Great, easy to use website. My favourite vape company. Love the flavours. Excellent price. Next day delivery. Wonderful service.
22 juin 2026
Excellent service
Excellent service
Great tasting vape oils amd great deals
Thatsbwhybibdo not shop anywhere else
22 juin 2026
I like the delivery
I like the delivery. I’m not keen on a lot of items being out of stock. The guava and kiwi flavours are nice as are a few others, but you never seem to have the blue or purple 4/1 available.
22 juin 2026
Great service and fast delivery :-)
22 juin 2026
Really quick delivery and had loads…
Really quick delivery and had loads whilst on offer saved around £250
17 juin 2026
Réponse de I Vape Great
Hello Tina,
Thank you for your great review!
We're so pleased to hear that your order arrived quickly and that you were able to take advantage of our offers. It's fantastic to know you saved around £250!
We really appreciate your support and hope to see you again soon.
Kind regards,
The IVG Team
I recommend it
Everything was so easy, and the order was tracked all the way, super quick delivery, will buy again.
19 juin 2026
Réponse de I Vape Great
Hi,
Thank you for your wonderful review!
We're delighted to hear that you found the ordering process easy, enjoyed being able to track your order, and received it so quickly.
We really appreciate your recommendation and look forward to welcoming you back for your next order!
Kind regards,
The IVG Team
Great delivery and I know wot I'm…
Great delivery and I know wot I'm getting from the company
20 juin 2026
Réponse de I Vape Great
Hi,
Thank you for your great review!
We're so pleased to hear you were happy with the delivery and that you know you can rely on us for a consistent service. Your trust means a lot to us.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Everything so easy to order
Everything so easy, and ordered tracked all the way, super quick delivery, will buy again
20 juin 2026
The products arrived within three days…
The products arrived within three days in perfect condition, very impressed with the service.
18 juin 2026
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