Izzy RemovalsAvis 

258
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

George and his co-worker were an absolute dream. They were incredibly careful with my things, packed everything quickly and in a really organised way, and then moved everything into my new flat re... Voir plus

Noté 5 sur 5 étoiles

Izzy Removals are brilliant - from the outset Kosta and the team were communicative and responded quickly. Rado & the team were so efficient and friendly and made the move so smooth; including the di... Voir plus

Noté 5 sur 5 étoiles

This company is seriously professional. I would hire them again like a shot. Prompt emails always. Perfectly written invoices and receipts. Helpful phone calls and texting over complicated pickup and... Voir plus

Noté 5 sur 5 étoiles

Izzy Removals were transparent, efficient and professional from beginning to end. We were moving three vans worth of stuff across the country, which lead to an almost 12 hour day for our team of mover... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

IZZY Removals is a reliable company that offers professional removal services in and out of the United Kingdom, packing and storage of all types of items.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

258 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(258)

27 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

great experience

Angel and Nikolay did a great job with my move, super professional and understanding looking after all the items involved, would recommend these services!

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent company and services

Excellent company and services. We had really clear communications on what was needed and what to do. The movers were friendly, professional and really helpful. I warmly recommend this company

31 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Every gentleman I spoke with was kind…

Every gentleman I spoke with was kind and pleasant to speak with. They charged a fair rate for their time and were transparent; they didn't try to get me with any unnecessary fees. I didn't have much to move, but they were in and out quickly and handled all of the boxes with care. I would use them again in the future!

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderfull service

Wonderfull service, guys were extremely professional and hardworking. If I ever move again I will use the same company!

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Izzy Removals are brilliant

Izzy Removals are brilliant - from the outset Kosta and the team were communicative and responded quickly. Rado & the team were so efficient and friendly and made the move so smooth; including the dissembling and reassembling of an ottoman bed and some other furniture.
Would highly recommend Izzy Removals to anyone. Thank you!

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic and helpful

Very quick and helpful service - they went out of their way to fix something that we had broken ourselves, and lifted an entire flat’s worth of stuff down and up 4 flights of stairs during a heatwave. We cannot recommend this company and their staff enough!

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Outstanding removals service from start to finish! The team arrived on time, handled everything with great care, and made the entire moving process smooth and stress-free. They were professional, friendly, and very efficient throughout the day. All of my belongings arrived safely and in perfect condition. I would definitely use their service again and highly recommend them to anyone looking for a reliable removals company.

16 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

They broke my TV and not apologised

I packed my 55” TV properly, in its original packaging, with polythene foam and added extra bubble wrap to keep it safe. They still managed to break my screen and refuse to even apologise for it. The reply was: “ I have spoken directly with Nick and the rest of the crew to thoroughly investigate how your belongings were handled during the move“ - but I was personally with them the whole time and saw that the tv box was never moved by the handles, and always moved around by one person, who clearly damaged.
It was not a new tv, so not worth a fight, but the lack of accountability and simple customer service was appalling, stay away from this company!!! 😡😡😡

13 mai 2026
Avis spontané
Logo de Izzy Removals

Réponse de Izzy Removals

Hello Luigi,
Please note that at both the time of collection and delivery, there was no external damage to the original packaging that would indicate an impact, drop, or mishandling.

To provide full transparency, we have documented the exact handling process of your television:

Loading: Our team members, Nick and Angel, removed the television from the original flat. Throughout this process, it was carried strictly by the designated grip handles on the manufacturer’s box.

Transit: To ensure its safety, the television was the final item loaded into the van. It was positioned securely against the interior wall and fastened safely in place. At no point were there any items placed above, below, or adjacent to the box that could have caused pressure or damage to the screen.

Unloading: Upon arrival, the television was removed from the van by the grip handles. It was carried to the property and brought upstairs, remaining fully upright and held only by the designated box handles for the entire duration.

Handling Integrity: The television box was never subjected to external pressure, never twisted, and was kept in a strict upright position at all times during both transit and manual carrying.

Furthermore, as per our company policy, if a client suspects that our team is not handling an item with the necessary care, this must be reported to management immediately on the day of the move. Because the external packaging was completely intact and no handling concerns were raised during the service, we cannot accept responsibility for internal faults discovered after the relocation was completed.

We understand this is a frustrating situation, but we assure you that your television was handled with the utmost professional care and strictly according to proper moving standards.

Noté 5 sur 5 étoiles

5* Service

George and his co-worker were an absolute dream. They were incredibly careful with my things, packed everything quickly and in a really organised way, and then moved everything into my new flat remarkably fast.

I’ve moved homes in London a few times now, and this was by far the best experience I’ve had with a removals company. The pricing also felt very reasonable for the quality of the service.

The next time I move, I’ll use Izzy Removals again without a shadow of a doubt.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Damages your items. Do not use

Service was carried out at a sufficient speed, but they damaged my bed in transit. When I contacted the owner to rectify the issue, they dismissed me and did not offer any meaningful compensation for the damage caused.

6 mai 2026
Avis spontané
Logo de Izzy Removals

Réponse de Izzy Removals

Dear Charlie,

Following up on our recent email correspondence regarding your headboard, I have thoroughly reviewed the situation with my team.

Because the bed was disassembled prior to our team's arrival and every piece was fully wrapped in protective blankets during transit, the headboard was completely shielded from any sharp objects while in our care. Our team prides itself on handling items with the utmost caution. Based on these precautions and our review of the two pin-sized marks, we are confident that this is pre-existing wear rather than transit damage.

As such, we are unable to accept liability for these marks. Thank you for your understanding.

Sincerely,
Izzy Removals

Noté 1 sur 5 étoiles

Watch out for there prices

Watch out for there prices! Asked for a quote which they overcharged me on and when I kindly declined and decided not to not go ahead with the quote, I was spoke to in a demeaning and rude way "sorry you cant afford it". Overcharging and disrespectful about it.

28 avril 2026
Avis spontané
Logo de Izzy Removals

Réponse de Izzy Removals

This person never had any contact with us.

Noté 5 sur 5 étoiles

Fantastic experience with Izzy…

Fantastic experience with Izzy Removals, a small family run business. They booked me in last minute, gave me the lowest rate, and the guys who came were friendly and helpful even though they were clearly very tired, having fit me in at the end of a long day. Thank you!

11 avril 2026
Avis spontané
Logo de Izzy Removals

Réponse de Izzy Removals

Thank you, it was a pleasure working with you !

Noté 5 sur 5 étoiles

A very professional company who did the…

A very professional company who did the job quickly, efficiently, with politeness and friendliness. The team did everything we'd planned and went the extra mile to leave us happy. We will definitely refer to them again when we need another job done and highly recommend them to anybody looking for a removal company, thanks!

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Removal company

Amazing service and very professional,Kosta sent a Father and Son team.They were both very polite and made sure I was happy with everything.Everything was moved very quickly but with the up most care.It was my first time moving and I was very nervous but they kept me informed and Kosta rang me on the day to see everything was all ok and I was happy.I would 100% recommend Izzy removals company to anyone looking for removals and highly recommend the team you sent out and the price.They defo made it look easy. Great first experience of using a removal company and would 100% use them again. Top Company!! With Top workers!

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb service

I have just used Izzy Removals to move across London. The guys who came out were absolutely amazing, very positive and attentive to my belongings. There were a lot of stairs to climb at both addresses, and they did a superb job without any issues.
Management has been very transparent about pricing and has been super easy to communicate with. Honest and trustworthy guys!
Highly recommend them, fantastic service! Very satisfied!

15 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Respectful, Hard Working, Friendly!

I liked the Izzy removal team - they were nice, respectful men & they worked very hard. My wife was very comfortable with them being around the house when I wasn't there. They were great with the kids as well, most of the men had young children.

We bought the packing services as well as moving service.

- Moving day went well, the team arrived at 7 am worked exceptionally hard to get the house packed up by noon completion (everything packed into 4 lorries).
- The team were driven & pragmatic and moved us in (despite us being delayed) with the seller letting them in
- The team made a bunk bed, days bed and reassembled multiple IKEA cupboards (as well as emptying 4 lorries) in 4 hours.
- There was only one minor breakage (for which I was refunded) out of over 300 boxes.

Why only 4 stars? I suffered from "Bill Shock" - we were informed throughout the move "you need another lorry, you need 3x as many boxes, you need an extra days packing" ... so I new cost was going up but only found out it had doubled at 10pm on move day, when the final invoice arrived. This specific element was not a good experience, especially as I was told the men who had worked so hard were waiting for payment to be made before they started their 250 mile trip back to London.

It is important to say Izzy's quote was inline with many others I had received so any company I choose would have resulted in the same.

It transpired that only 7 men had been sent but I had been charged for 8 - we agreed a refund of £20/hr for the moving day (which is the difference between a 1 and 2 man team) which was settled immediately on all boxes being opened and checked.

Why did I pick Izzy removals? Because of the removal teams got so many positive reviews and they certainly lived up to it!

22 octobre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus