Sophie and Leah I just want to say a MASSIVE thankyou for your help with our Boss's 50th birthday cake today, it was utterly GORGEOUS - looked EXACTLY how we'd hoped, arrived on time and your service... Voir plus
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Two cakes were ordered this month - both daughters have February birthdays. The elderflower and lemon cake was superb and went down well with everyone. The red velvet cake was also lovely and delici... Voir plus
L'entreprise a répondu
Amazing pastries! I ordered the lemon meringue pie a couple of days before Christmas eve. Arrived on time and impressed me immensely. The actual product looks far better than the website pics. Also, t... Voir plus
Ordered a birthday cake online for my daughter and couldn’t be happier with the experience. The cake arrived right on time, was absolutely delicious, and my daughter’s verdict was a big “yum yum... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Creative Cake and Coffee Shop. Award winning cakes, mince pies and treats. Come and join us for a bottomless cake experience at 146 Battersea High Street.
Coordonnées de contact
146 Battersea High Street, SW11 3JR, London, Royaume-Uni
- 07593310545
- info@jackandbeyond.com
- jackandbeyond.com
4,8
Excellent
138 avis
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Great cake
I've ordered a cake from their website and booked the delivery from 9am to 4pm.
I wasn't informed that the delivery was late so I was at home during the whole day waiting for the cake. I had to call and message them until I got a reply.
The cake arrived around 6h30pm.
I am giving 5 stars to the cake, the taste and the freshness of the ingredients. But the service definitely should be better for a 50£ cake.. They should contact the customer and explain that they are experiencing delays or whatever happens. Even the tracking app didn't work. Thank you!
5 décembre 2022
I ORDERED MINCE PIES AND A YULE LOG
I ORDERED MINCE PIES AND A YULE LOG. THE PASTRY ON THE MINCE PIES WAS SO HARD AND THICK IT WAS INEDLIBLE. THE MINCEMEAT HAD AN UNPLEASANT SMELL AND TASTE. THE YULE LOG HAD AN ARTIFICIAL TASTE CHEAP INGREDIENTS.I COMPLAINED TO THE COMPANY AND ASKED FOR A REFUND, THEY REFUSED.THE ONE STAR WAS FOR DELIVERY. I WOULD NOT USE THIS COMPANY AGAIN
25 novembre 2022
Jack and Beyond simply make the Best Cakes
Jack and Beyond simply make the Best cakes in London. We had the Elderflower and Lemon cake for our twins Birthday and everyone said it was the best cake ever!
Also they were so helpful one the phone and had it ready the following day!
Thank you we will be back ;-)
29 novembre 2022
Delicious pumpkin pie
Delicious pumpkin pie - perfectly executed and tasted amazing. Worked great for Thanksgiving!
26 novembre 2022
great delivery system
Precise delivery, making and completing my order online was super ease, even from abroad, I was able to order almost 3 weeks ahead a few pies, for a celebration, and they were delivered on time, same day I come back from my vacation as plan.
17 novembre 2022
The cake was absolutely delicious and I…
The cake was absolutely delicious and I emailed saying I needed the cake delivered before 2PM and they accommodated immediately. Really great customer service and quality!
11 novembre 2022
Highly recommend
Highly recommend - delivery was very prompt and cake was really tasty!
13 novembre 2022
Ordered the tiramisu cake for my…
Ordered the tiramisu cake for my partners birthday. The sponge was really soft and light. We loved the flavor. Arrived on time
2 novembre 2022
i came in one day to get my free cake…
i came in one day to get my free cake service was good and the cake even better would def go back also a lovely choice Hiltrud x
5 octobre 2022
Avis spontané
Réponse de Jack and Beyond
Dear Hiltrud, thank you very much for leaving a review and we're so pleased to hear you enjoyed your visit to our shop and the cake you tasted!
Great Cake and Communication. Highly recommend!
I initially ordered a carrot & cinnamon cake for my mom's birthday and paid for delivery. When I found out the size of the celebration got a bit bigger, I added a pecan pie to the order.
The email communication with Jack and Beyond to ensure timely delivery was great. Really great customer service! We ran into a bit of a delivery issue and it was transparently communicated (along with a small treat as an apology)
More importantly, the cake and pie were delicious! Neither was overly sweet and had great balance. I received multiple compliments and would highly recommend this bakery. I'll go back again when I'm in London....it's too bad they don't have a local bakery for me.
15 octobre 2022
Réponse de Jack and Beyond
Dear Michael, thank you very much for taking the time to leave a review, we are so pleased to hear that you were happy with the service and cake you received. The Carrot & Cinnamon Cake is one of our team favourites so we are really happy that you enjoyed it! It's also good to hear that our team responded quickly to your query and kept in touch with updates about your delivery.
Great service
Ordered online but worried no delivery available. Called up they checked with chef . All delivered next day. Delicious vegan cake
14 octobre 2022
Réponse de Jack and Beyond
Hi Mary-Louise, thank you very much for leaving a review, it's great to hear that our team was able to help you with your query and that you loved the cake you ordered.
Réponse de Jack and Beyond
Thank you very much for the lovely feedback Annette and we would love to welcome you in our new Battersea shop when you are in the area!
Tasty and beautiful
My cake was Delivered with care and the staff was really friendly. I had covid and tried to cancel sadly it was too late but the employee I had on the phone was kind and friendly while explaining why it was impossible. The lemon cake I choose was delicious and beautiful. Really good rapport quality/price.
8 octobre 2022
Réponse de Jack and Beyond
Thank you very much for leaving a review Maeva, it's really good to hear that our staff was helpful over the phone and thank you for being so understanding about our cancellation policy. It's great that you loved the flavour and quality of the Lemon Cake you received.
Réponse de Jack and Beyond
Hi Adrian, thank you very much for leaving a review, it's great to hear you were happy with the cake and the delivery service!
Réponse de Jack and Beyond
Thank you very much for leaving a review and we are really pleased to hear that you enjoyed the Lemon Meringue Pie!
I ordered the vegan banana peanut cake…
I ordered the vegan banana peanut cake and it was sensational. Highly recommend. Delivered effortlessly as requested.
23 septembre 2022
Réponse de Jack and Beyond
Hi Fiona, thank you very much for the lovely review and the great feedback about our Vegan Peanut Butter Chocolate Banana Cake, it's so great to hear that you loved the cake and that the delivery was seamless as well.
Not areal Pavlova
The service was amazing, the look of cake was great, but unfortunately we did expect way more from the taste. The real Pavlova meringue is slightly soft, this one was very dry and harsh, and extremely sweet. And overall all ingredients were like separate entities unfortunately - I eat meringue, cream and cherries as if they are served separately, didn't get the balanced feeling of the cake as something combined. Probably we have to try something different, but this one didn't work for us :(((
7 septembre 2022
Amazing service
Amazing service.
Replied to emails so quickly.
The brownies were incredible and the packaging was great too.
Will definitely be ordering again!
12 août 2022
Réponse de Jack and Beyond
Dear Nikita, thank you very much for the great review, we are so pleased to hear that you loved the brownies you ordered and were also happy with the customer service.
Réponse de Jack and Beyond
Thank you very much for taking the time to leave a review, we are so happy to hear that you enjoyed the cake!
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