The scope of work was fine. The problem was with the test itself. You couldn’t keep the test questions and multiple choice answers open while reading the reference material to choose the correct answe... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Voir plus
L'entreprise a répondu
Preferred previous format of reading a single code change and answering a question about it. Don't like reading many pages of material and later answering questions about all of it. Also, it's been w... Voir plus
L'entreprise a répondu
The fact that you changed your format from answering questions to just basically reading code to us saddened me. It's the lack of interaction that bothered me, compared to the old way that held my int... Voir plus
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- Centre d'éducation
- Centre d'entrainement
- École professionnelle
Écrit par l'entreprise
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
Training Designed by Industry Experts
Écrit par l'entreprise
- Electrical Education Made Simple
- JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.
Coordonnées de contact
3,6
Moyen
134 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
electrician
I believe there should be more time allowed. I paid another 50 and still wasn't able to make it to the end
10 juillet 2026
Réponse de JADE Learning
Thank you for your feedback, Carl, and for your dedication as an electrician learner. We're sorry to hear that the time allotted wasn't sufficient and that the additional investment didn't get you to the finish line — that's genuinely frustrating. We've escalated your concern internally and will be reaching out to you directly to help make this right.
Réponse de JADE Learning
Thank you, Clyde! We're so happy to hear everything went exceptionally well — that's exactly the experience we work hard to provide at Jade Learning. We truly appreciate you taking the time to share your feedback and hope to see you back for future courses!
Instructor knew the material.
25 juin 2026
Réponse de JADE Learning
Thank you for the feedback, Johnny! We're delighted to hear that our instructor's knowledge made a strong impression. Expertise and clarity in instruction are at the heart of what we do at Jade Learning, and reviews like yours remind us why we love what we do. We hope to work with you again soon!
I have taken Jade learning CE for over…
I have taken Jade learning CE for over 10 years. I have to say since the format changed it's bad. It's not user friendly and difficult to look at the question and research the answer. You could jump back and forth easily. Now not. I screen shot the question and then have to go back and find the answer and write it down separately. After that go to the end and insert my answers. Just make it better to go between the question and the research section.
16 juillet 2025
Réponse de JADE Learning
Thank you for your long-term loyalty to Jade Learning, James! We're truly sorry to hear that the recent format change has made the experience less user-friendly. Your feedback about needing to navigate between the question and research sections is exactly the kind of insight we need. We're committed to improving the platform and will make sure this is shared with our development team. We appreciate your patience and continued support.
The practice is perfect wished I would…
The practice is perfect wished I would have got this years ago.
8 juillet 2026
Réponse de JADE Learning
Thank you for the wonderful feedback, Forest! We're so glad Jade Learning has been a valuable resource for you. Wishing you continued success in your electrical studies!
Very good application for continuing education.
Great application for continuing education. I really enjoyed, you can do whatever you have time and most important from home, also you can save all the staff you learn. At the end you get a nice certificate. Recommend.
8 juillet 2026
Réponse de JADE Learning
Thank you for the kind words, Petru! We're happy to hear that Jade Learning has been a great tool for your continuing education. We appreciate your support!
Réponse de JADE Learning
Thank you for the feedback, Ethan! We're glad the course was easy to use and well-formatted. We hope to see you again for your next continuing education needs!
If you’re asking what went wrong
If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is undefeated.
1 juin 2026
Réponse de JADE Learning
We appreciate you sharing your concerns, and we're sorry to hear about your experience. We'd like to learn more so we can make things right. Please reach out to us directly at support@jadelearning.com and we'll do our best to address your feedback.
I've used Jade Learning for years
I've used Jade Learning for years. Always a great experience.
7 avril 2026
Réponse de JADE Learning
Thank you so much, Samuel! Long-time customers like you are what make Jade Learning special. We're glad every experience has been a great one, and we look forward to continuing to serve your CE needs!
I liked the layout of the tests
I liked the layout of the tests, and having to reading everything helped me retain it
2 juin 2026
Réponse de JADE Learning
Thank you for the kind words, Brian! We're so glad the layout and reading content helped reinforce your learning. We appreciate your business and look forward to serving you again!
Your answers are hard to find and it’s…
Your answers are hard to find and it’s very confusing
8 juillet 2026
Réponse de JADE Learning
We're sorry to hear that the content was difficult to navigate, Douglas. We understand that can be frustrating, and we want to help. Please reach out to us at support@jadelearning.com so we can assist you and make sure you have a better experience.
Réponse de JADE Learning
Thank you for the great review, Bill! We're so glad Jade Learning has been helpful for your CE needs. We look forward to seeing you again!
Réponse de JADE Learning
Thank you for the positive feedback, James! We're glad the material was good and informative. We appreciate your support and hope to see you again for your next CE course!
Very thorough education!!
Very thorough education!!
Love the do at your own pace as a business owner!!
Thank you!!!
17 juin 2026
Réponse de JADE Learning
Thank you for the enthusiastic review, Charles! We're thrilled to hear the education was thorough and that the self-paced format works well for you as a business owner. That flexibility is one of our priorities. We appreciate your support!
Miscommunication
Miscommunication, not clear instructions. When I j paid for the course I didnt get any instructions, until day of class
19 mars 2026
Réponse de JADE Learning
We're sorry to hear about the miscommunication regarding the course instructions, and we apologize for the inconvenience. We'll look into how we can improve communication so students have all the information they need before class. If you have any specific concerns or need further assistance, please contact us at support@jadelearning.com.
Love that the program is always…easy
Love that the program is always accessible, and easy to navigate.
1 juin 2026
Réponse de JADE Learning
Thank you for the kind words, Tony! We're glad the program is accessible and easy to navigate — that's something we prioritize so you can focus on learning. We appreciate your continued support!
Getting into the site created a problem…
Getting into the site created a problem for me. Otherwise material was great
10 juin 2026
Réponse de JADE Learning
Thank you for the review, John! We're sorry to hear you had trouble accessing the site but glad the material itself was great. If you ever run into access issues again, please don't hesitate to reach out to our support team at support@jadelearning.com.
Satisfied, customer
I’ve been with this company for probably 20 years they have always act professional.
I do like the new format and they’ve notified the state in a reasonable time, they’re very helpful over the phone and I like the new design of the classes.
5 mai 2026
Réponse de JADE Learning
Thank you for your extraordinary loyalty, Robert — 20 years means the world to us! We're so glad we've been able to be a reliable partner in your CE journey. We're happy to hear the new format and design are working well for you. Thank you for your continued trust!
I have no idea what you have to do
I have no idea what you have to do. But you could start out by not asking for payment until I am done with the hours. The other biggy you could do is make sure someone is available on the phone when necessary. We could not get through you security for ever. And if I could have gotten my money back you would not have to worry about me.
24 juin 2026
Réponse de JADE Learning
We’re very sorry to hear about the difficulties you experienced, and we genuinely apologize for the frustration — especially with getting through security and the payment process. We understand how stressful that must have been, and we’re sorry we didn’t make it right sooner. Thank you for sharing your experience with us.
My hours have not been reported to the…
My hours have not been reported to the state despite multiple calls. I paid for rapid reporting and its not rapid and I want a refund for the $30 I paid for rapid reporting.
11 juin 2026
Réponse de JADE Learning
Nathaniel, we sincerely apologize for this experience. We understand how important it is to have your hours reported to the state promptly, especially when you paid for rapid reporting. Your concern has been escalated internally and is currently under review with the appropriate department and when it has been resolved or if we need anything from you, we will reach out directly.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.