So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Voir plus
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Lisez les avis des autres
The service is brilliant to use in the sense my partner never has to worry about credit ti stay in contact but the fact you can’t change your forwarding number yourself if you change your phone number... Voir plus
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Excellent service. Helpful and supportive staff. Emailed with concerns about my new plan. Informed I had purchased wrong plan. My plan was changed immediately - no problems. Quick responses to ema... Voir plus
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Highly recommend, i get the platinum bundle at 1000mins for only £22 its really cheap for my partner to ring us and can talk for hours! You can change your bundle according its not a set price so if... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
Coordonnées de contact
27 Old Gloucester Street,, WC1N 3AX, London, Royaume-Uni
- 02080895080
- support@jailtele.com
- jailtele.com
3,4
Moyen
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de JailTele
Thank you for your review.
Find it help so my son can keep in…
Find it help so my son can keep in contact more
20 juin 2020
Avis spontané
Réponse de JailTele
Thank you for your review.
Knowing I can still speak to my partner…
Knowing I can still speak to my partner and the kids can still speak to there daddy even when he has no credit on his account is amazing. Would highly recommend using Jailtele if your loved one is in prison. By Best thing I’ve even signed up for, for my partner.
11 juin 2020
Avis spontané
Réponse de JailTele
Thank you for your review.
Was a good service easy to use spending…good service
Was a good service easy to use spending long time on the Fone with the inmate and can topup my credit anytime
4 juin 2020
Avis spontané
Réponse de JailTele
Thank you for your review.
very helpful when looking to make…
very helpful when looking to make regular calls and keep the expense low
31 mai 2020
Avis spontané
Réponse de JailTele
Thank you for your review.
Réponse de JailTele
Dear Customer. Thank you for your review. It's a pity you did not even try to contact us to get the issue resolved.
Customer satisfaction is our priority but we need a little cooperation to make you happy.
While the services is good that you can…
While the services is good that you can get a call wherever you are an your not Stuck in the house waiting on a call sometimes the phone on the jail end doesn’t let the inmate know that the phones ringing out other than that good service
7 mai 2020
Avis spontané
Réponse de JailTele
Thank you for your review.
I bought an 0800 number thinking my…
I bought an 0800 number thinking my brother who is in prison will get completely free calls but the prisons blatantly don’t allow these numbers for prisoners.
23 avril 2020
Avis spontané
Réponse de JailTele
Dear Customer,
we're sorry the prison your inmate is located doesn't accept 0800 numbers. It is clearly stated on our website that some prisons do not accept it and we offer full refund in this case.
It's a pity you did not even try to contact our support to get the matter resolved and put 1 star rating instantly :(
Very pleased
Very pleased, easy to use (although I haven't tried to renew for further month)
22 avril 2020
Avis spontané
Réponse de JailTele
Thank you for your review.
Can't be used in certain prisons
10 avril 2020
Avis spontané
Réponse de JailTele
Unfortunately some prisons do not accept 0800 numbers and we can't force them to do so. We do offer full refund in case this happens.
Would have been 5 star if I was…
Would have been 5 star if I was notified before my credit ran out
8 avril 2020
Avis spontané
Réponse de JailTele
Thank you for your feedback. Happy calling!
We enjoying every minute talking on…
We enjoying every minute talking on phone. It seems to be endless. Thank you
7 avril 2020
Avis spontané
Réponse de JailTele
Thank you for your feedback. Happy calling!
This is a great way to save money it…
This is a great way to save money it should be better shared
4 avril 2020
Avis spontané
Réponse de JailTele
Thank you for your feedback. Happy calling!
Really great service.saves my loved one…
Really great service.saves my loved one a lot of money.brilliant.
11 mars 2020
Avis spontané
Réponse de JailTele
Thank you for your feedback. Happy calling!
I think this is very good
11 mars 2020
Avis spontané
Réponse de JailTele
Thank you for your feedback. Happy calling!
Unfortunately the prison Where my…
Unfortunately the prison Where my inmate is as wouldn’t accept the number . The customer service team did not hesitate it firstly sending my guidelines to show the prison to persuade them to change there mind ( this particular prison was just been awkward) and secondly they refunded me money . I would definitely recommend them 👌
7 mars 2020
Avis spontané
Réponse de JailTele
Thank you for your feedback.
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