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Noté 1 sur 5 étoiles

INCOMPETENT & NEGLIGENT! I went into Jaycar with 1 blown electronic component, a fuse from a pair of B&W DM6 vintage loudspeakers I had received from my late uncle Barry Wright (Well known and lov... Voir plus

Noté 5 sur 5 étoiles

Visited Northlakes Jaycar QLD, The Store is very well presented, The Store Team is excellent with their Service & product knowledge, Store Manager Mateo, Monica, Brodie, Kushal & Nidhi were all just B... Voir plus

Noté 1 sur 5 étoiles

I went into Jaycar North Lakes and was very disappointed it was hard-to-find electronic things, staff wasn't very helpful. The shop has gone down hill in the last few month. 3D printing stock, help an... Voir plus

Noté 5 sur 5 étoiles

I am so happy with the service I received at Jaycar Hornsby NSW that I am actually taking the time to visit this site and submit a review. The (janky) Jaycar website did not apply my discount, so staf... Voir plus

À propos de l'entreprise


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2,5

Bas

TrustScore 2.5 sur 5

69 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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2,5

Tous les avis

(69)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Always had good service and within the…

Always had good service and within the staff a wide range of technical skills including electrical engineering students. The Chatswood store is where I normally purchase, and Sean is very good and has helped me on several occasions

20 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Bloody useless crap website appalling service

Useless but nah. Bought fridge online didn’t hear anything so emailed. No answer. Phoned to find no statement k but assured that stock was coming in and would be available 5 July. Email from them cancelling my order despite two emails from me saying not to do so. I can reorder - well not be brought l my refund shows up.

26 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst treatment ever in a store from…

Worst treatment ever in a store from staff let alone the Manager Wayne, sell you completely the wrong electrical products to install in my boat. The item was never going to work my anchor winch, but no it's me in the wrong it will is all I get read the instructions. Attitude is an absolute joke from a place that's robbing you blind with over priced chinese products & if you do a bad review I get told this from Wayne the Manager !!! I am banning you from the store then, AVOID THIS PLACE LIKE YOU WOULD COVID guys.

28 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding store

The North Lakes QLD is outstanding they have helped with my filament printers as well as the resin printer.
Store is clean staff are great
The 3d printer displays definitely need to be seen!

15 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Dreadful

Dreadful. Sold me the wrong sized wiring and wouldn’t return it as I’d opened the package.

8 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Looked at website of jaycar on goggle…

Looked at website of jaycar on goggle clicks straight in to the product of looking for nothing states the one day sale now On refused the discount price when I went in today how are you supposed to know when you go through Google access and not the main page of Jaycar regional manager was totally uncooperative

1 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst ever experience.Erina nsw store .

Worst ever experience.Erina nsw store .
Needed some help with a fridge I purchased 3 days earlier in qland..a worker not the boss vince was boss he didn’t stop this maniac .from verbally abusing me.
I am going to lodge a formal complaint when i stop shaking..im 60 years old ..i ended up getting my money back.he wouldn’t stop screaming at me.
I will never ever dear with jaycar again.
And I suggest you don’t either..
I went to 4wd supercheap.
I got a fridge treated with respect and understanding..

16 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Click n collect item was dirty and used

Purchased item online via click and collect. Picked up in store ( Browns Plains QLD) box was open but didn't think anything of it.On opening next day found fan blades dirty with dust and fluff and 2 rubber bands inside fan frame piece you take out from battery removed already obviously been used probably behind counter my guess(It was not a display item) Emailed them as no phone reception due to storms in SE QLD received no response, emailed head office no response. Taking it back tomorrow they either give me one sealed in box or refund im not paying full price for a dirty second hand items Customer service is NON EXISTENT check boxes before you leave!!

31 décembre 2023
Avis spontané
Noté 3 sur 5 étoiles

Unreliable online shop, be worried.

Updated, see at the end of the review:
I ordered online , on a Wednesday, some recheargeable batteries, and paid the 'Express Post' next day delivery (which was 25% of the batteries value!). Be aware, they use Australia Post , which is the worst courier I know of. But JayCar only notified Australia Post to pick up two days after my order was raised (despite my order being, as per their webpage 'Delivered Tomorrow -Super fast delivery'). AP acknowledged the parcel on a Friday early morning, but said only picked the parcel up on the following Monday. Since Monday - nothing is progressing , and it is now Thursday. I notified both AP and JayCar, however, both think this is normal, so not even attempting to miming help. On the Jaycar website, my order still appears as 'Processing'. Meantime, I have no idea where the parcel is, or when it will arrive (if ever). I know, no amount of bad reviews will change anything for the customers of either of these 'businesses'. But for sure , I will never again order from this mob, lesson learnt. Update: I received my batteries 10 days later. It apears that these were sent via a different courier, not Australia Post! It still apears as being Processed in AustraIia Post systems. I however changed / increased my rating, as I am a fair and honest person. JayCar online shop system is obviously unreliable, as my order still appears as 'Processing', and the tracking number is still for Australia Post...

13 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Went to the Woollongabba branch today.

Went to the Woollongabba branch today.
The gentleman there helped me with a purchase.
I'm older so l appreciate going to shops, l also do buy off the online giants.
We still need shops. So please go easy on them with your reviews, and other places. We can't let Amazon etc... be our only retailer's.

10 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Went to the Franklin St Melbourne store…

Went to the Franklin St Melbourne store yesterday to seek a micro SD card for a security camera I bought there not too long ago. The customer service was excellent as always with the assistant even taking the time to verify how to install the card for me.

7 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Rude and condescending staff and manager …

Every time I go to the Taren point store the staff always manage to make feel like I’m stupid . I get sarcastic answers to questions eye rolls , the manager is rude and I feel very unwelcome in this shop . Very poor customer service unfortunately

3 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Just purchased a phone battery from the…

Just purchased a phone battery from the North lakes branch .. VERY RUDE female sales assistant ( with bleached blue hair )
No customer skills , no empathy , not even a smile on her face and NOT even a please or thank you .. awful awful service !!!

17 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Visited Northlakes Jaycar QLD

Visited Northlakes Jaycar QLD, The Store is very well presented, The Store Team is excellent with their Service & product knowledge, Store Manager Mateo, Monica, Brodie, Kushal & Nidhi were all just Brilliant in their service & Team effort, Have to add their great passion for 3D Printing, Great Work guys, more the reason to visit you guys!! Great Service Keep up the great work!! Cheers

27 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Good place to shop

I love Jaycar every store i go to always has everything to chose from and not badly priced the staff are always happy and knowledgeable

22 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Bad experience at Jaycar Silverdale

Bought a $71.50 BT IP67 Smart watch at Jaycar Silverdale yesterday. Pedometer on watch app did not work - tried 2 watches. Terrible customer service by Sam this morning - poor communication ability. All over poor experience.

28 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Bad communication

The salesman forced me to buy a box of spares, I wanted only one. Intimidating experience.
I clearly stated that I wanted one spare.
The salesman never told me that I have to buy the whole box. He allowed me to remove the one spare.
Then announced the price.. $29.90!! And that I have to take the whole box.
JAYCAR, 104 Harris Road, Botany, Auckland, North Island, 2013; New Zealand

1 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I cannot comment on Jaycar's delivery…

I cannot comment on Jaycar's delivery service but every time i go into their shops I have always been treated with respect by their knowledgeable staff. It is a wonderful experience shopping there a little like Tandy and Dick Smith in the older days. I love just wandering around the store just looking at what they have for sale its a fascinating experience.
A wonderful electronic store with many items for sale and on the shelf. A pleasure to shop there.

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

On Wednesday 7th December 2022 I ordered a USB 3.2 Type-C Extension Cable 1m for $19.95 so I can extend the length of the USB Hub since the length of the cable on the USB Hub is too short. On Tuesday 13th December 2022 I rang up the Online Store since I was unable to collect it from the Ringwood Store and they organised a full refund for me.

13 décembre 2022
Avis spontané

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