So disappointed .. 4 out of 5 times I have tried to go ( quiet hours so not staffed ) my qr code has not allowed access . The staff have been very helpful on line and in person but the problem not re... Voir plus
Établissement
Changer d'établissementArlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, England, GB
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Lisez les avis des autres
The staff were friendly and helpful. I popped in to have a look around before joining and I was given a full tour and offered a free induction class. I joined on black Friday for £5 instead of £41.99... Voir plus
L'entreprise a répondu
Spacious and well equiped gym. I go around 6:30-7:00am on weekdays and it isn't busy at all, and I am able to use all the equipment, racks and platforms I need during my sessions. The gym is als... Voir plus
L'entreprise a répondu
First experience of a JD GYM. I was really impressed with the variety and quality of the equipment. It was also very clean and it was nice to see vending machines that weren't stocked with fizzy drink... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de JD Gyms - Shrewsbury
Écrit par l'entreprise
Coordonnées de contact
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, England, Royaume-Uni
- 1743297400
3,8
Bien
292 avis
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Your not letting me cancel my member…
Your not letting me cancel my member ship I’ve done 2 cancellation forms
7 février 2024
Réponse de JD Gyms - Shrewsbury
Hi there
If you've cancelled your membership by submitting a cancellation ticket via the website then the team will be working on it for you.
You will have received an automatic email to acknowledge your cancellation request. Please check your junk folder in case it's been directed there by mistake.
If you think you haven't raised a cancellation ticket correctly, you can find the link to raise one below:
https://help.jdgyms.co.uk/support/tickets/new
We hope this helps.
Best wishes
The JD Gyms Team
Sculpt Central
Clean facility, top-notch equipment, friendly staff—my go-to gym for a great workout experience.
2 février 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
The staff was friendly the gym and…
The staff was friendly the gym and equipment was amazing and im really glad I joined
30 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Too many people unable to exercise
18 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Thanks for taking the time to leave this review.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
Shrewsbury gym is 24/7 which means no…
Shrewsbury gym is 24/7 which means no excuse not to train. Plenty of equipment and on the rare occasion a machine breaks it is promptly fixed.
22 janvier 2024
Avis spontané
Réponse de JD Gyms - Shrewsbury
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.
Best wishes
The JD Gyms Team 💚
Great Experience
Online Experience was good, only issue I had was I don’t have a British bank account, had a friend rectify.
Gym is excellent with modern equipment and helpful staff
15 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do!
Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Best gym I have been to!
Best gym i have been to! Has all the equipment you need! It is also a great atmosphere!
14 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do!
Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Disappointing staff and first interaction
Lovely gym with great facilities, very clean. However very disappointed with the staff who I have dealt with - obnoxious and rude when trying to sort out my membership which I had clearly paid for but the app wasn’t working properly. Instead of just checking my number and allowing me into the gym to check it in the office on the system I had to wait outside for 10-15 minutes trying to change my password even though the app wasn’t working properly. It finally worked with the QR code but very poor customer experience. I can imagine this would likely deter a lot of new individuals.
7 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
We are very sorry to read this. Although pleased you managed to get it sorted in the end.
We will pass your review onto the Manager at your gym so that further training can be offered.
Best wishes
The JD Gyms Team
Excellent
Excellent variety of equipment. Lots of room to workout. Lifting area spot on. Extremely happy that I made the switch to JD.
31 décembre 2023
Réponse de JD Gyms - Shrewsbury
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
I love I can go any time I want.
4 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
The Manager very informative and kind
The Manager very informative and kind. Wonderful first Pilates class. Excellent teacher.
2 janvier 2024
Réponse de JD Gyms - Shrewsbury
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
This is JD's Shrewsbury.
This is JD's Shrewsbury.
Can never get on any equipment. Way too busy , even at 6am.
They have about 20 bikes that are never in use and not enough other equipment. Queuing to use equipment. It's just ridiculous.
I put in a fornal complaint about this last month.
They never even replied.
Customer service is zero.
Don't bother going unless your retired and have all day to wait for equipment.
Never anyone around to help.
5 janvier 2024
Avis spontané
Réponse de JD Gyms - Shrewsbury
Hi there
Thanks for taking the time to leave this review.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
Excellent gym
Excellent gym! Clean, good staff, plenty of equipment, friendly atmosphere . Good work guys!
15 décembre 2023
Réponse de JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
The gym in Shrewsbury is inadequate
The gym in Shrewsbury is inadequate, some of the chairs are shaking when you try to sit down and do work out. It needs repair. On my first day at the gym, there was no induction plan for me as a new member. Even if I had an idea about gym. Someone should have been there to help or show me how to use the gym.
24 novembre 2023
Excellent gym
26 novembre 2023
Good value, decent gym
Worth the money, app works well, equipment is good and at 0630 althought there's 60 odd people there, there's no real struggle to use anything. Changing facilities also good. Really happy with the place.
19 novembre 2023
The chap who showed us around was very…
The chap who showed us around was very knowledgable and helpful which is why we joined up
21 novembre 2023
Great gym
Great gym and loads of equipment and plenty of space. Cheap and good it’s 24/7 now.
21 novembre 2023
I joined so I could go for a workout…
I joined so I could go for a workout before my shift at 7 , only to find out the changing rooms don’t even open until 6 , that was the only disappointment
19 novembre 2023
Lovely
very nice and tidy gym, equipment is very nice to use, dont have anything bad to say about the gym tbh
9 novembre 2023
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