Jfkairport Avis 

So disappointed with the security checkout services in Terminal 4 due to a few of the staff working in security checkout but except the other 4 staff were a blessing in disguise which we are grateful for their help and for their kind heart and as for the other 3 staff were heartless, very rude, and heartless people!

My boyfriend and I are Canadian Citizens and all I gotta say is seeing how some Americans can be heartless gave me a different perspective of America.

Moral of the story, As my boyfriend and I were checking out in the security, this one lady who worked as the security check out was so rude, did not ask me politely to move to the middle, pushed me and shuffed me out the way for other people to get in to put their stuff in the bin as I tried my best to squeeze in the middle but it was hectic and crowded, as she was pointing others to the line and bin, she hit my face a couple of times and as she was pointing and directing people her hands kept popping in my face very close, I was getting irritated and frustrated and slapped her hand down and told her not to put her hands close to my face as she’s trying to direct others but as for the other lady on the other side guiding us through the checkout was very sweet and kind which my boyfriend and I appreciate it.

As I was frustrated because of that lady I forgot my passport and boarding ticket in the bin. We went to ask for help, one of the lady outside the security checkout was so kind enough to let us go through the line to ask for my passport but as for the other lady did not believe us and would not allow us to go back in and ask to find my passport.
As my boyfriend and I arrived back to the security checkout, I begged, cried, and asked if someone could go in and check to find my passport in the bin, or if they can get it for me since I didn’t have my passport on me, although we have already went through security check out, the two ladies did not believe us. Two couples in line were so rude and yelling at us, trying to get people involved, embarrassed us in front everyone and was escalating the situation. As for the 2 workers who did not believe us were very cold and heartless. One of the lady who worked in the security checkout yelled backed at me saying there’s nothing they can’t do about it, and telling me to go back to my corner treating me with so much disrespect. She Walked away with a dirty glare but as for the gentleman checking the other customers out in security with their flight was a life saviour, he believed us, stood up for us , and was so kind of enough to let my boyfriend go in to find my passport, since my boyfriend had his boarding ticket and passport on him, and thankfully my boyfriend found my passport in the bin by the help of the lady who guided us through the security check out . Thankfully the gentleman and the lady were so kind enough to let us check in quickly as our flight was about to leave in 25 mins and our gate was far from the security check out,Also the shuttle man was kind and saved us from missing our flight.

Overall I can say that there were 4 helpful guardian angels with good hearts and the rest of the staff that was terribly rude and heartless, they need to work on their professionalism and customer service in a kind manner way! We are NOT happy with how cold hearted some of the staffs were and how they were very rude to us of how they approached and communicate with us. My boyfriend and I felt so disappointed and disrespected by few of the staff that was very terribly rude but we are so thankful for the 4 people with good hearts that helped us! We wouldn’t be home without the 4 good hearted staff/ people!

Third world experience. ZERO seats at Terminal 8 departures. Had a 5 hour layover. Do they think people are cattle? This is insane.

What a shambolic place worst customer service ever the staff are useless very unhelpful and they shame the city

Deserve 0 stars! I have traveled the world and never ever in my life have I dealt with such rude arrogant people! Security staff seem to think they are above the customer! If these people were my staff they would be sacked! Generally think it’s the New York culture! Plain rude ignorant people!

I totally agree with all the reports of JFK. I have travelled extensively in Europe and never experienced such rudeness and arrogance as I did at JFK. The staff treated us like cattle. After travelling from the UK they we were delayed for over an hour at border control by the arrogant, lazy staff. There were hundreds getting off the flight but there were only 4 passport control staff. There were 2/3 others managing the line. All the staff were rude. The UK are supposed to enjoy a "special relationship" with the US. This is bull****. At JFK all the American travellers were given priority entry to the US. I understand this they are nationals. Why should the Americans then not be made to wait over an hour behind UK and Europeans when they travel to the UK? Why should they not be treated as appallingly as we were treated in JFK? It was my first visit to the US and it will be my last. It was once again apparent that the "special relationship" when it benefits the US. We should just accept that the US is not a friend of the UK.

WORST EXPERIENCE EVER. Unpolite, rude, security personnel. Had to wait in a 700!-person queue, at 35 degree Celsius, for more then 2 hours, to get through customs (passport check). NEVER AGAIN !!

Pathetic - kept waiting on runway for an hour - didn’t the airport expect the flight? No ground power ready when we finally got to a gate - again, where you not expecting planes to land at your airport? Long queues through immigration, very poorly managed, lack of control and efficiency - I’ve seen better standards at 3rd world airports. Airport management - you are in the wrong jobs.

JFK IS ONE OF THE MOST DISGUSTING COMPANIES IN THE WORLD THAT I HAVE EVER COME ACROSS.

Despite the fact that the United States occupies one of the first places in the world in terms of economy and standard of living, the United States is ALSO engaged in servicing and sponsoring OPEN JFK scammers.

Workers are arrogant. ABSOLUTELY EVERYTHING. Movers, security, all managers - all this cattle, which is unclear how I got a job in this place. Or rednecks when working with the provision of SOCIAL services is the norm for this country?

ABSOLUTELY EVERY DAY while we were at the airport, we were deceived. REPEATING EVERY TIME that they have permission to fly. As a result, 15 minutes before departure, they came and said that the flight was postponed or canceled DUE TO LACK of PERMISSION.

I'M TALKING TO KENNEDY. We'll talk to you again. We'll talk in court. I understand perfectly well that you are engaged in money laundering from the state. I PROMISE YOU AT LEAST 3 CRIMINAL CASES AGAINST you. You will pay for my psychiatrist and MY time already spent on you-FOR THE REST OF YOUR COMPANY'S EXISTENCE. You can't even dream that someone will cover for you there or help you. I will put EVERYONE there who was involved in what you are doing.

I won't wish you luck. You won't need it in prison. YOU are scammers. And what should scammers do? It's right to be in prison. 10-20 years of general regime will bring you to your senses.