Steve at Jigsaw managed to get me an excellent finance agreement by searching different lenders and finding one tbat suited my needs and budget best, this was all done and completed on one day. I cann... Voir plus
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Lisez les avis des autres
They really made me feel at ease with all my questions. Felt comfortable talking with them very clear with there answers. In general really great all round experience with them to set up my fiance fo... Voir plus
I had a really easy and simple process supported fully by Habib at Jigsaw. He responded to all questions within minutes even when I was sending links to vehicles out of office hours. For me that made... Voir plus
L'entreprise a répondu
From start to finish I’ve had an amazing experience all in thanks to Martin Lister. I was extremely happy with the service attitude and speed with which everything was done and couldn’t recommend jigs... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Coordonnées de contact
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, Royaume-Uni
- 01782450745
- enquiries@jigsawfinance.com
- jigsawfinance.com
4,8
Excellent
2 k avis
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Jigsaw Finance
Thank you for your review, Shaleena. We appreciate you taking the time to share your feedback.
The customer service is top tier
This was my first experience with finance and I’m happy to say it was a good one. The customer service was very helpful and guided me through the process with ease. Overall I felt very comfortable and they made sure I knew about all my options and information about the finance.
1 mars 2026
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance, Tracey.
We aim to make the process clear and straightforward, especially for customers arranging finance for the first time. It is good to know you felt comfortable and well supported throughout.
We appreciate you taking the time to share your experience.
Great company went above and beyond to…
Great company went above and beyond to find me the right bike. Would use again.
28 février 2026
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback. Providing clear, reliable support throughout the process is exactly what customers should expect from us. We are pleased to have helped arrange your finance and look forward to assisting again in the future.
Top company
Top company.
They went above and beyond with their service. Found me the bike I wanted.
27 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate your feedback. Delivering a straightforward, well managed service is what customers should expect from us, and it is good to know you were happy with the overall experience.
It was a fantastic experience
It was a fantastic experience and very fast process. The team really did their job. Thanks
26 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We value your feedback. A fast and well handled process is exactly what customers should experience, and we appreciate you taking the time to share it.
Excellent company, great customer service.
From the first communications the company, was steady and clear with what I needed to do. Martin help me complete all the forms to get the finance done. All completed and car picked up within 3 days.
26 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback. Clear communication and steady support throughout the process are fundamental to how we operate, and it is good to know the experience worked well for you. Enjoy your new car.
Excellent customer service
Excellent customer service. Martin was brilliant throughout my financing, very understanding and knew what he was talking about. Can't fault at all. Would highly recommend.
25 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate your feedback and your recommendation. Providing knowledgeable, considered support throughout the process is what customers should experience, and we are pleased everything was handled smoothly for you.
Andy Gibson has been great all around
Andy Gibson has been great all around! Brilliant service, very smooth and easy. Excellent communication! Thanks Andy!
27 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback. Clear communication and a straightforward process are central to how we support our customers, and it is good to know everything ran smoothly for you.
Kieran was awesome from the very first…
Kieran was awesome from the very first point of contact. Highly recommended
16 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We value your feedback and your recommendation.
⭐⭐⭐⭐⭐ Excellent Service
⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend Andy!
I had a fantastic experience working with Andy. He helped me secure an amazing deal on my car finance, and I honestly couldn’t be happier with the outcome. From start to finish, he was professional, knowledgeable, and incredibly helpful.
Andy took the time to explain all my options clearly and made sure I understood everything before moving forward. He worked hard to find me the best possible rate and made the whole process smooth and stress-free.
If you’re looking for someone reliable who genuinely wants to help you get the best deal, I highly recommend Andy. Thanks again for all your help!
26 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your detailed review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your experience. Clear explanations and well managed support throughout the process matter, and it is good to know everything was handled in a way that worked for you. Thank you as well for your recommendation.
Unbelievable company to do business…
Unbelievable company to do business with.
Quick response every time,very professional and application made very simple.
Well recommended.
26 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate your recommendation. A responsive and straightforward service is exactly what customers should receive, and it is good to know the process felt professional and simple throughout.
I am grateful for the help I received from Andy Gibson. #Topguy 👍
I am grateful for the help I received from Andy Gibson on purchasing my new vehicle he was there evry step of the way when ever I needed to ask something he was straight bk to me with the anser to what was needed. 5 star services Highley recommended thanks again Andy m8. 👍
24 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to share your feedback and your recommendation.
I can not fault your service in anyway…
I can not fault your service in anyway everything was so smooth and very professional
23 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
That is great to read. A smooth and professional experience is exactly how arranging finance should feel, and we appreciate you taking the time to say so.
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We appreciate you taking the time to leave your feedback.
Greatest Service
The easiest and most free flowing service you’ll ever receive. Thank you all for making it so easy.
24 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
We really appreciate you taking the time to share that. The process should feel straightforward and well managed from start to finish, so it is good to know it all moved easily for you.
Absolutely amazing simple and hassle…
Absolutely amazing simple and hassle free so easy to deal with and talked thro every process
23 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance.
Customer service is shit and when ask…
Customer service is shit and when ask to speak to a manager you told nonyou not going to talk to a manager.
23 février 2026
Avis spontané
Staff were very efficient ensuring I…
Staff were very efficient ensuring I knew all the details and that I was happy with the finance deal I had been offered
21 février 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review and for choosing Jigsaw Finance, Shirley.
We appreciate you taking the time to share your feedback. Clear communication and a smooth process are always important when arranging finance, and it is good to know you felt fully informed throughout.
Thank you again for your business.
Réponse de Jigsaw Finance
Thank you, Jorden! We're so pleased to hear you had an amazing experience with us. It's always great to know our team's efforts are making a difference.
Terrible post sale customer service
Jigsaw finance have excellent communication and customer service during the purchasing process. However, if you have any after sales issue, you will never get hold of anybody. The phone lines for complaints is just an answer machine, despite me leaving multiple messages nobody has ever returned my calls. I first emailed with a complaint in November 2025, by February this has not been responded to. I emailed again in February 2026 (after countless voicemails left). Someone did reply to tell me that my issue had been resolved - the issue hasn't been resolved and I am yet to have a response to my follow up email. There is absolutely no consideration for customers once the deals have been set up.
The finance I have in place is with a company who also have TERRIBLE post sales customer service and my issue with the finance company has now been escalated to the Ombudsman.
21 février 2026
Avis spontané
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