Jixta Inc. Avis 

34
•
TrustScore 4.5 sur 5

4,5

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Emily was very helpful throughout our project and was patient with us as we had multiple questions and changes. We received our sign and it is absolutely perfect, exactly as promised. The shipping was... Voir plus

Noté 1 sur 5 étoiles

I placed an order for a custom neon sign (Invoice #D5026) and paid a 50% deposit ($280.63). After approving the initial mockup, the photos and videos of the finished item sent by their team failed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I saw this add on Instagram, I really didnt think it would be as amazing as this turned out, im actually in shock that this could be as cool as it is!! The team at jixta really came through on this... Voir plus

Noté 5 sur 5 étoiles

It took some time before I received my sign but when I got it, I see why! This company takes pride in their work and makes sure it is done exactly to the specifications of the customer. My sign was am... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Jixta designs and manufactures custom signs for businesses — LED neon, channel letters, light boxes, and more. We serve companies across the U.S. and ship to 30+ countries worldwide. Everything starts with an instant mockup and quote, so you can see exactly what your sign will look like before spending a dollar. From there, our team handles design revisions, production, and shipping — all in-house, no outsourcing.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(34)

34 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I placed an order for a custom neon…

I placed an order for a custom neon sign (Invoice #D5026) and paid a 50% deposit ($280.63). After approving the initial mockup, the photos and videos of the finished item sent by their team failed to match the approved design in quality, color, and layout.

When I requested a refund, Jixta refused a full return of my deposit, attempting to force a 30% cancellation fee or a small $50 credit.

Furthermore, their listed business address in Austin, TX (5900 Balcones Dr, Ste 100) actually belongs to a third-party mail forwarding service (Lonestar Registered Agent LLC), which confirmed they have no connection to Jixta's operations. Highly misleading practices—proceed with caution.

9 août 2026
Avis spontané
Logo de Jixta Inc.

Réponse de Jixta Inc.

Hello Mr. Mohammed Kadhim,

We’re sorry to hear that your experience did not meet your expectations. We take concerns regarding a finished product differing from the approved design very seriously.

Our custom orders are produced based on the final design approved by the customer, and the deposit is applied toward the custom production once the final mockup is approved and released to production. At the same time, we recognize that any discrepancy between the approved design and the finished product should be properly reviewed and addressed.

We’re currently reviewing the details of this order, and our team will reach out to you directly to discuss your concerns and work toward an appropriate resolution.

Best regards,
Jixta Team

Noté 5 sur 5 étoiles

Amazing work!

It took some time before I received my sign but when I got it, I see why! This company takes pride in their work and makes sure it is done exactly to the specifications of the customer. My sign was amazing!!

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect!!

Emily was very helpful throughout our project and was patient with us as we had multiple questions and changes. We received our sign and it is absolutely perfect, exactly as promised. The shipping was also surprisingly quick. Thank you to the entire team at Jixta, give them a try if you’re in the market for a neon sign.

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I saw this add on Instagram

I saw this add on Instagram, I really didnt think it would be as amazing as this turned out, im actually in shock that this could be as cool as it is!!
The team at jixta really came through on this. It came as promised on time before an event we are having. This is the first time an Instagram actually delivered what was promised.
Thank you thank you! I wish the was more than 5 stars because this is a 20 out of 5!!!!

16 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

i have not gotten the product yet would…

i have not gotten the product yet would like my money back

5 août 2026
Logo de Jixta Inc.

Réponse de Jixta Inc.

Hi, we’re sorry for the confusion.

According to the carrier’s tracking information, order #JX-2440 was successfully delivered on August 6, 2026.

We’d be happy to help verify the delivery details with you. Please contact us at support@jixta.com so our team can provide the tracking and delivery confirmation and assist further if needed.

— JIXTA Support Team

Noté 5 sur 5 étoiles

Wow!

Outstanding quality backdrop for our band. People are wowed by it.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The Persistence of Memory

I decided I really would like a neon light that was from a Salvador Dali painting the persistence of memory. So I was able to convert a picture and they were able to make it. it was so much better than I had even hoped. The process was very easy the price was very reasonable and I absolutely love it I have it on every day all day.

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect

Perfect. The design was spot on. The colors I wanted were correct. And the quality was better than expected.

6 juillet 2026
Noté 5 sur 5 étoiles

Excellent and very happy

Ordered a sign from Jixta to use on my wall in my home office as a Zoom background. I ordered the outdoor version and stand so I can also take it as a vendor at conferences. The sign is well made and sturdy. Easy to wall mount or display in the stand. It took a little longer to receive than the estimate when ordering, but I'm very happy with it.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service from beginning…

Amazing customer service from beginning to end! My sign arrived on time and in perfect condition. The quality exceeded my expectations, and it looks absolutely awesome. I couldn’t be happier with the final product. I highly recommend this company to anyone looking for a high-quality sign and outstanding service.

3 juin 2026
Noté 5 sur 5 étoiles

So Pleased!

I just received my order. I am ecstatic with how my three signs turned out. Myra in customer service was fabulous and very helpful, answered my questions in a timely manner. I placed my order and had my product delivered in less than one week. Also very easy to assemble. I cannot wait to hang them. My dancers are going to love them as well.

17 juin 2026
Avis spontané

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