JJ Kavanagh & Sons Avis 

18.15pm Mon 2/3/2020

Sitting here on the bus, listening to the interaction between the driver, Colin, (heard another lady passenger mention his name), & the passengers. Looking after their problem tickets, waiting on them as they arrive by the skin of their teeth for the bus, and his general kind demeanor to all passengers. I complimented him and he said " Sure it's nice to be nice"
Hold onto this very pleasant driver 👌😊

Currently my number one recommended bus service in Ireland. The airport service is particularly useful. Above average customer service

Never ever ever on time either too early or very late

Bought 60 euro worth of tickets for me and my brothers to travel home before Christmas. JJ's have changed their ticketing policy and we were not able to use the return section of the tickets. JJ's very happy to take my money and unwilling to help solve the problem. Lost 30 euro worth of tickets!
Unhelpful customer service.

Very bad timekeeping.I'm late to work every day because of their bad timekeeping.I can understand when it's traffic,but can't blame on traffic every morning at 5am not much traffic. The bus is 15- 20 minutes late every morning.Most of the drivers are sound and the bus pretty clean

While returning from kildare to Dublin at 15:20,bus was full, driver told another bus within 30 mins to arrive which never happens. Got stranded with my kids for 4 hours till next bus came. We were a lot of ppl waiting, have to fight to get a place for my family, I never thought this kind of chaos still happening in this age. What is the meaning of booking tickets online while on the ground dozens of ppl can't ride the bus they booked and paid. Feeling sorry for ppl stranded there at kildare on Dec 26th.

their bus to ferrybank from waterford city cant even be bothered arriving half the time I tried to get it and the times it does its usually 10-30 mins late.

Booked a bus to go to a match and they emailed me the day before saying it wasnt running I didnt check my emails until the morning and was stuck looking for a bus. I had the same problem with a other bus company but they rang they had the decency to ring me and tell me on early on in the week. This is extremely poor mangment and customer service. Will not be using this service again.

The bus I paid for from Kildare Village at 7:20pm back to Dublin Airport never arrived. As I was walking to the bus stop at 7:05 pm I saw a JJ Kavanagh bus leaving. Either the bus was overbooked and left early or it was a no show. I paid a ridiculous fare and then had to pay for the more reliable Dublin Coach to ensure I didn't miss my connecting bus at the airport. Their phone number did not work and they are not responding to my mails. Absolutely shocking service.

Got this bus from Arthur's quay, was meant to leave at 11 but the new bus driver couldn't take it out of neutral so was waiting half hour until he kept trying, had a very important appointment in portlaois that I almost missed over it... then that evening I had the bus booked for 5.25 and didn't arrive until 6.20... it is ridiculous, they certainly do not keep to there timetable, was standing out in the cold for just a little over the hour. I would not recommend this service to anyone

Always been a terrible service with countless rude drivers. Bus was 20 minutes late today and I was waiting in the bus shelter out of the rain across from the official stop, the bus eventually arrives and tries to drive off because me and two other waiting customers weren't there because we were in the shelter. Then he tells me in the rudest way possible that I shoudve been at the bus stop even after him being so late. Disgraceful bus service and I only take it because I need to.

Plane arrived 1 1/2 hours late so we missed our booked journey with JJ Kavanagh to Kilkenny.

Got to the bus stop and met driver Jimmy. He could not have been more helpful. Assured us we could get the next bus and looked after our luggage while we went to get a drink and relax.
He has been as helpful with every passanger who has arrived since. What a credit to the company. A smooth journey now underway. WiFi isn't bad either!

Incorrect timetables and a very rude driver, also not the first time this has happened.
Worst bus service I have ever came across, will certainly not be travelling again

Bus is always too late or too early and leaves before the time it states to leave. It could be ten minutes to a half an hour early or ten mins to 40 mins late. It’s untrustworthy and terrible service and really annoying when you’ve made plans and made the effort to go down early and the bus is already gone and you have to cancel your plans.

Due to system restrictions I need to give it one star. Personally they don't even deserve the one star. Using the service from Portloaise to Dublin. Since I started using the service the bus was never on time. Why have a timetable when you cannot keep to it.Also they say you can purchase a weekly ticket,yet to me 5 journeys in/out is not a weekly ticket. I guess back to train again for me.

Bus was late and then despite pre-booking two seats the bus was full.
Advised the driver who stated “sit on the floor or get off”. Had to sit on the floor by the steps to the toilet for the duration of the journey.
Asked a refund and ignored by customer services. Disgusting.

A very easy and simple process to get your tickets online - as well as a 10% discount which was handy. Very punctual and relaxing bus ride yesterday from Waterford city centre to Dublin Airport. I would certainly use the service again.