Booked in a repair on Saturday 9th May. I was advised an engineer would be on Site within 48 Hours. Phone JLA on Tuesday 12th May to get confirmation the engineer would be arriving on the Tuesday and... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Reminders sent when duct cleaning is due. Very quick response service when faults are reported. Engineer resolved fault with drier not heating up. Friendly, personable staff.
L'entreprise a répondu
John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss.... Voir plus
L'entreprise a répondu
Anna provided excellent service and promptly arranged for an engineer to attend. She answered all my questions clearly and was very helpful throughout. Overall, a great experience thanks to her suppor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de lavoir
- Magasin d'électroménager
- Service de réparation de matériel électrique
- Magasin de pièces et de composants électroniques détachés
- Magasin d'électronique
Écrit par l'entreprise
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Écrit par l'entreprise
Coordonnées de contact
Meadowcroft Lane, HX6 4AJ, Ripponden, Royaume-Uni
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Excellent
2 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dalecroft, Dryer Gas servicing
Martin was friendly, Polite, efficient and informative.
15 avril 2026
Réponse de JLA
Good afternoon Charlene,
Thank you so much for your lovely 5‑star review. I will make sure that Martin and his manager see this fantastic feedback.
Kind regards,
Ella
Jla are very good
Jla are very good, friendly, helpful.
Do a great job on our machines.
15 avril 2026
Réponse de JLA
Good afternoon Diana,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
good review
good clear communication with telephone operators
satisfied with efficiency
engineer came within 24 hours as promised
7 avril 2026
Réponse de JLA
Good afternoon Karen,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Speedy and efficient
JLA are always very attentive and proactive in ensure our repairs are carried out as quickly and as to a high a standard as possible.
13 avril 2026
Réponse de JLA
Good afternoon Tyler,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Réponse de JLA
Good afternoon Brian,
Thank you so much for your lovely 5‑star review. I will make sure that Beth and her manager see this fantastic feedback.
Kind regards,
Ella
Phoned up to report an issue
The phone call I made to JLA this morning was really helpful and they delt with my query very well as I had to phone up to report some machines that were not working or out of order. I was told on the phone that an engineer would be out to repair the machines within 24 hours.
So very helpful indeed
14 avril 2026
Réponse de JLA
Good afternoon Magnus,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
They were helpful and advised that…
They were helpful and advised that someone would come and look within 24 hours.
14 avril 2026
Réponse de JLA
Good afternoon Lauren,
Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
quick service ongoing problem.
13 avril 2026
Réponse de JLA
Good afternoon Andrew,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Réponse de JLA
Good morning Anthony,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a review.
Kind regards,
Ella
Réponse de JLA
Good morning Lucy ,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Réponse de JLA
Good morning Michael,
Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
Martin was a friendly polite and very…
Martin was a friendly polite and very helpful and efficient gentleman explaining what work has been carried out.Always a pleasure to have on site.
13 avril 2026
Réponse de JLA
Good morning Yasmin,
Thank you so much for your lovely 5‑star review. I will make sure that Martin and his manager see this fantastic feedback.
Kind regards,
Ella
Prompt service.
10 avril 2026
Réponse de JLA
Good afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Prompt action…
I got through quickly to the section I required and made an appointment for tomorrow. Pretty good
12 avril 2026
Réponse de JLA
Good morning David,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Came on time and repaired
7 avril 2026
Réponse de JLA
Good morning Lynn,
Thank you for your valuable feedback. We truly appreciate you taking the time to leave a review, and we’re very pleased to see your 5‑star rating.
Kind regards,
Ella
Réponse de JLA
Good morning Catharine,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Simple questions and easy solutions
10 avril 2026
Réponse de JLA
Good morning,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
The engineer was very friendly
The engineer was very friendly, polite and helpful. Did a great job as always
10 avril 2026
Réponse de JLA
Good morning Katie,
Thank you so much for your lovely 5‑star review. I will make sure that Michael and his manager see this amazing feedback.
Kind regards,
Ella
Réponse de JLA
Good morning Julie,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
When i ring for a repair they are…
When i ring for a repair they are fairly quick at coming out
10 avril 2026
Réponse de JLA
Good morning Debbie,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
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