I love using Jennifer Lopez’s serum taking care of my skin makes me feel like a women not to say men don’t take care of their skin I work hard everyday I like how my face looks Jennifer Lopez should... Voir plus
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Lisez les avis des autres
I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also ap... Voir plus
L'entreprise a répondu
SCAM!!! You order one thing but then it gives you a “discount” that unknowingly enters you into a memebership where you automatically get charged 122$ per month for three months for a kit that’s deli... Voir plus
L'entreprise a répondu
I love all the products, and they are not heavily perfumed, making them safe for everyone, even those with allergies or sensitive skin. I am 64 and have been using the products for years and constantl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- Fournisseur de produits de beauté
- Grossiste en produits de beauté
- Magasin de produits de beauté
- Industrie cosmétique
- Magasin de cosmétiques
À propos de JLO Beauty
Écrit par l'entreprise
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Coordonnées de contact
Etats-Unis
- jlobeauty.com
4,0
Bien
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de JLO Beauty
Thank you for your thoughtful feedback! It’s incredibly rewarding to know that your experience left you feeling well supported and cared for. We’re grateful for the opportunity to assist you and look forward to continuing to provide the service you deserve. Thank you for choosing JLo Beauty!
I love the J Lo products
I love the J Lo products! Everyone is always complementing me on my skin and being 47 years old it is very important to me to have a good skin care routine. I highly recommend their skin care products!
1 juin 2026
Réponse de JLO Beauty
Thank you for sharing your wonderful experience, Angie! Knowing that JLo Beauty has become a meaningful part of your skincare routine truly means a lot to us. We’re honored to be part of your journey and grateful for your heartfelt recommendation. Thank you for trusting JLo Beauty to help you look and feel your best!
Overall
Overall , I love all the products I get monthly with my subscription, always on time . Wouldn't change it for anything else.
26 juin 2026
Réponse de JLO Beauty
Thank you for your kind words, Gaby! We’re delighted to have you as part of the JLo Beauty family, and it means so much to know we’ve earned your continued trust. Your support inspires us to keep delivering the quality and experience you deserve. Thank you for choosing JLo Beauty!
I’ve been using these products since…
I’ve been using these products since they came out; I cannot explain how this is!! 💯 % recommended
26 juin 2026
Réponse de JLO Beauty
Thank you for sharing your feedback with JLO Beauty, Ana! It’s wonderful to hear you’ve been enjoying the JLO Beauty product since its launch and that it continues to deliver results you feel confident recommending. Your long‑time support means so much to us, and we’re truly grateful to have you as part of the JLO Beauty family.
I love all the products
I love all the products, and they are not heavily perfumed, making them safe for everyone, even those with allergies or sensitive skin. I am 64 and have been using the products for years and constantly get compliments on my skin. I know Jennifer is very conscious about her skincare routine and her complexion remains vibrant, smooth and youthful. Her living proof is what brought me to the products, and the way my skin looks and feels has kept me there.
26 juin 2026
Réponse de JLO Beauty
Thank you for sharing your beautiful experience with us, Tami! It’s inspiring to hear how well our fragrance‑free formulas fit your routine and how confidently you’ve enjoyed them over the years.
Consistency truly makes a difference. With steady use of your JLO Beauty favorites, the formulas can help reveal even more noticeable smoothness, clarity, and long‑lasting radiance over time. We’re honored to be part of your glow journey and grateful for your continued trust.
Réponse de JLO Beauty
Thank you for your lovely feedback, Michelle! We’re so glad to hear you’re enjoying your JLO Beauty essentials and that your orders arrive right when you expect them — your trust truly means a lot.
Consistency really makes a difference. With steady use of your JLO Beauty routine, the formulas can deliver even more noticeable radiance and long‑term improvements that build over time. We’re grateful to be part of your glow journey.
On top of having the BEST skincare…
On top of having the BEST skincare products on the market which not only WORK but look pretty in their packaging, they ALSO have the BEST customer service. I have always been treated so well whenever I have contacted them and they go out of their way to make sure that I am happy and
12 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience with us, Debra! It means a lot to hear how much you enjoy our skincare and that your interactions with our team have been so positive.
Consistency truly makes a difference. When you keep your JLO Beauty favorites in your daily routine, those skin‑loving ingredients can reveal even more noticeable radiance and long‑lasting improvements over time. We’re truly grateful for your continued support and honored to be part of your glow journey.
JLo Beauty always has great service…
JLo Beauty always has great service when I call and it's super easy to purchase what I need when I need it. I feel the products really keep my skin looking and feeling great.
26 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience, Heidi! We’re delighted to know that connecting with our team has been smooth.
It’s wonderful to hear how well our formulas continue to support your skin and keep it looking vibrant. With consistent use, those visible benefits will only continue to grow. Thank you for choosing JLO Beauty as part of your skincare journey.
Nice product & great customer service
Nice product & great customer service. I am using JLO last 3-4 years. I love it!
26 septembre 2025
Réponse de JLO Beauty
Thank you for your lovely feedback, Aarti! We're so glad to hear that both our products and our support team have made your routine easier and more enjoyable.
It means a lot to know you've trusted JLO Beauty for several years. With consistent use, you’ll continue to see your skin looking and feeling its best. We truly appreciate your loyalty and are grateful you chose JLO Beauty as part of your skincare journey.
Customer service is always helpful and…
Customer service is always helpful and website is easy to navigate.
1 juin 2026
Réponse de JLO Beauty
Thank you for sharing your experience with us, Lisa! It’s wonderful to know our team has been able to support you whenever you need assistance, and we’re glad your time on our site has been smooth and straightforward.
Thank you for recognizing our Customer Care team — we’re always happy to support our customers. We truly appreciate you choosing JLO Beauty as part of your skincare journey.
Réponse de JLO Beauty
Thank you for your feedback, Teri! It's wonderful to hear that our serum has been part of your routine for so long — that kind of dedication means so much to us.
Always remember, consistency is key. With continued use of the Brightening Serum, those radiance‑boosting ingredients can deliver even more noticeable clarity, smoothness, and long‑lasting luminosity over time. We’re grateful to be part of your everyday skincare routine.
Great skin product
Been using JLO Beauty for a few years now and I love the way my skin feels and looks.
26 juin 2026
Réponse de JLO Beauty
Thank you for your lovely feedback, Josephine! It’s wonderful to hear how our products has supported the look and feel of your complexion over the years — that lasting confidence is exactly what we hope to bring to your routine.
Consistency truly makes a difference. When you keep your JLO Beauty favorites in your daily lineup, those skin‑loving ingredients can deliver even more noticeable radiance and long‑term improvements. We’re grateful to be part of your everyday glow.
I cancelled this order over a year ago…
I cancelled this order over a year ago and now I started receiving this order again! Not happy!!!
17 avril 2026
Réponse de JLO Beauty
We sincerely apologize for the inconvenience and understand how frustrating this must be, Marsha. We take this seriously and would like to review your account to ensure it is properly addressed. You may also manage your account through https://www.jlobeauty.com or chat with us on our website, or contact our Customer Service team at 1-800-704-7551, so we can assist you further and look into this for you.
the facial wash has dried up my skin
the facial wash has dried up my skin. I have had oily skin my entire life, I feel the more I use it, my skin becomes drier.
26 juin 2026
Réponse de JLO Beauty
We’re sorry to hear about your experience, Roni. For best results, the JLO Beauty Gel Cream Cleanser is designed to be used by massaging it over a wet face, eyes, and neck, then rinsing thoroughly. It can be used daily, morning and night, as part of your routine. After cleansing, we recommend pairing it with the JLO Glow Brightening Serum to help balance the skin and support a more hydrated, radiant finish. Thank you for choosing JLO Beauty.
This product is the best thing I’ve…
This product is the best thing I’ve ever used. It makes my face feel so soft and smooth. It doesn’t feel heavy like other products. It’s light and I don’t even need makeup. It’s pricey but worth it.
10 décembre 2025
Réponse de JLO Beauty
Thank you for sharing your experience, Madelyn! We’re thrilled to hear how beautifully the formula works with your skin — that silky, weightless finish is exactly what we strive for. It also means a lot that you feel the results are worth the investment.
Consistency truly makes a difference. When you keep up with your JLO Beauty routine each day, those skin‑loving ingredients can deliver even more noticeable smoothness, radiance, and long‑lasting improvements. We’re grateful to be part of your glow journey.
You used to have the best customer…
You used to have the best customer service but now it takes forever to get someone on chat or on the phone. Please fix it!
5 mars 2026
Réponse de JLO Beauty
We’re truly sorry for the difficulty you’ve had reaching our support team, Lana. Timely assistance is important, and your feedback helps us continue improving the service you receive. We appreciate the opportunity to do better, and we want you to know that JLO Beauty is committed to making your experience smoother moving forward.
Delivery is great packaging Is great…
Delivery is great packaging Is great products are amazing
19 juin 2026
Réponse de JLO Beauty
Thank you for sharing your thoughts, Yessenia! We're thrilled to know everything from receiving your order to enjoying your skincare has been so satisfying.
With consistent use, you’ll continue to see your skin looking and feeling even better over time. Thank you for choosing JLO Beauty as part of your skincare journey.
I will give you ZERO stars if…
I will give you ZERO stars if possible.
I have return many packages, I have contacted customer service to cancel the shipments because I’ m under medical treatment for a ski condition. Still, you keep sending me this stuff that I don’t want and don’t need.
25 juin 2026
Réponse de JLO Beauty
We’re sorry to hear about your experience, Hilda. Based on the concern you shared with us, we’ve gone ahead and canceled your account and waived the remaining balance. Here in JLO Beauty your health is our top priority. You’ll receive an email confirmation shortly with an overview of your canceled account and all related details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your beauty journey.
Called to advance an order of my…
Called to advance an order of my skincare products. Service was friendly, fast and efficient as it always is. Love these JLo skincare products. Have used them for years now. My skin looks younger and healthier than ever before!
20 juin 2026
Réponse de JLO Beauty
Thank you for your wonderful feedback, Christine! We're so glad to hear that our team was able to assist you quickly and kindly, and it means a lot to know our products have remained a trusted part of your routine over the years.
Seeing your skin continue to look vibrant and healthy is exactly what we hope for, and with consistent use, those results will only keep improving. We truly appreciate your loyalty to JLO Beauty.
Do not sign up for this
Do not sign up for this, you cannot get out of it without cancelling your card.
25 juin 2026
Réponse de JLO Beauty
We understand your frustration and appreciate your feedback, Beaudie. Our goal is always to provide transparent and positive experience. Please contact our Customer Care team so we can review your account and assist further, give us a call at 1‑800‑704‑7551 so we can help you directly.
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