We had a very good experience whilst being served by Joseph he explained the pros and cons of the item we wanted to buy. We were able to get next day delivery also as we were not able to empty our old... Voir plus
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Lisez les avis des autres
Courtesy and efficiency. A misunderstanding in ordering on my part led to the wrong machine being brought. I was immediately glad I'd booked the fitter too as he was able to summon up the right o... Voir plus
I contacted Joe Grahams at 8.15 on a Thursday morning, as my washing machine had just broken down. I spoke to a very helpful member who helped me order a new one. My new Machine was then delivered, in... Voir plus
When Hotpoint supplied my new single cavity cooker with only one wire shelf, Joe Graham's helped me out with an instant solution. Local business who cares about the community they live and work in, no... Voir plus
À propos de l'entreprise
- Magasin d'électroménager
- Magasin de pièces détachées pour appareils électroménagers
- Magasin de meubles de cuisine
Écrit par l'entreprise
Joe Graham & Son Ltd is a well-established, local family run business selling kitchens, domestic appliances and spare parts for most leading brands. We pride ourselves on our commitment to our customers, providing a friendly reliable service in our local area covering Luton, Dunstable, St. Albans & Milton Keynes and the surrounding counties of Bedfordshire, Hertfordshire & Buckinghamshire.
Coordonnées de contact
1-2 Cosgrove Way, LU1 1XL, Luton, Royaume-Uni
- 0330 900 1966
- info@joegraham.co.uk
- joegraham.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great service and product knowledge
Great service and product knowledge. Quick delivery and very helpful and professional.

Réponse de Joe Graham & Son Ltd
Excellent company and service.
When I was purchasing online I had issues with the transaction, the agent on chat was very helpful and polite when I contacted them a few times, and helped resolve the purchase issue.
Delivery was very swift, the next day in fact, which was a big rescue to me as I had just moved into a new council flat with no white goods, so I didn't have to eat rubbish food for too long.
Delivery person was polite, and amiable, worked hard and efficiently.
Good experience all round.
Thank you

Réponse de Joe Graham & Son Ltd

Réponse de Joe Graham & Son Ltd
First class customer experience…
First class customer experience throughout the purchase process

Réponse de Joe Graham & Son Ltd
Excellent customer service from a…
Excellent customer service from a trusted family business. Same price as AO and other big guys with the added bonus of personal service, hence no brainer really. We all need to try to support small family businesses. Use it or lose it!

Réponse de Joe Graham & Son Ltd
COOKUP
ITEM, GOOD VALUE AND LOOK GOOD. ENGINEER COULD HAVE MORE CUSTOMER FOCUSED (DID NOT RING TO SAY THAT HE WAS RUNNING LATE/ARRIVAL TIME). INSTALLATION OF THE ITEM WAS VERY QUICK AND CHAIN ATTACHMENT OF COOK WAS NOT COMPLETED AND GAS CHECK WAS NOT COMPREHENSIVE . THIS NOTE IS BASED ON PREVIOUS INSTALLATION BY OTHER ENGINEERS.

Réponse de Joe Graham & Son Ltd
Would definitely recommend!
Staff in store were really helpful & friendly, go over and above, and everything was sorted really quickly and easily. Installers arrived on time, were very friendly also and did a really good and efficient job! Would definitely recommend!

Réponse de Joe Graham & Son Ltd
Would 100 % recommend this company
I wouldn't hesitate to recommend this company to anyone and I personally won't be going anywhere else.
I was very unsure what to order, and felt a bit overwhelmed. I wanted a new dishwasher, washing machine and kitchen sink with tap.
Chris was so helpful and helped me choose a matching dishwasher and washing machine and emailed me so we could work out the correct dimensions for the sink.
Delivery and fitting of the white goods went incredibly smoothly and they have given me details of someone who is coming to fit my sink next week.
Chris really did go out of his way to help me and everyone at joe Grahams has been a pleasure to deal with.
So different from any other company I tried.

Réponse de Joe Graham & Son Ltd
Very knowledgeable staff
Very knowledgeable staff . An excellent service . Due to availability of items , bought and installed in 24 hours .

Réponse de Joe Graham & Son Ltd
Brilliant customer service from…
Brilliant customer service from ordering to installation and my third time using to purchase white goods. The fact that they are a 40 minute drive means they can return to resolve any issue during installation and they will price match.
I've used other online shops, but there's a longer turnaround when things go wrong or a return is needed

Réponse de Joe Graham & Son Ltd
Excellent customer service and great…
Excellent customer service and great value for money. What more can you ask for?

Réponse de Joe Graham & Son Ltd
Replacement of induction hob I had the assistance of 3 members of…
I had the assistance of 3 members of the team to help me replace my ceramic hob which was very helpful and the installation was excellent.
Everything explained and a perfect fitting

Réponse de Joe Graham & Son Ltd
Really good customer service
Really good customer service, helped with our requests politely. Good prices too and friendly team.
Delivery service and charges amazing, and they delivered on time too

Réponse de Joe Graham & Son Ltd
Great price and a brilliant delivery process
Great price and a brilliant delivery driver. Nothing too much trouble, and spent time showing how to use the washing machine. Checked all the connections and cleaned away all the packaging.

Réponse de Joe Graham & Son Ltd
Knowledgeable helpful and not pushy
The college at Joe Graham was very helpful and knowledgeable without pushing a sale and competitive on price
In the last 12 months I have bought a double oven, hob, distractor fan, microwave and washing machine.
When the fridge and freezer give up I will go back

Réponse de Joe Graham & Son Ltd
Great from start to finish
Great advice when looking for a new washing machine and turned up on time and will always go back to them when i need anything they sell

Réponse de Joe Graham & Son Ltd
Perfik
Excellent service from initial advice through to finally purchasing the best product for our specific needs. Arranging next day delivery which
was made on time and in a very polite and professional manner.

Réponse de Joe Graham & Son Ltd
Richmond Deluxe 90Ei RTY Range From start to finish the Joe Graham…
From start to finish the Joe Graham experience was brilliant, in the shop they was very helpful and a brilliant price, to the delivery of our new Stoves range cooker, by two lovely young lads that acted professionally that gave me confidence, just what you needed to see when they have a £3000 + cooker to deliver, again thank you BPWyant

Réponse de Joe Graham & Son Ltd
Efficient and competitive
Efficient and competitive. Another great transaction with Joe Grahams.

Réponse de Joe Graham & Son Ltd
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