John Bell & Croyden Avis 

316
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very pleased. Promptly sent out on time in a nice mailing carboard box. A new toothpaste for me. Expensive -Ozen-but it does what it says on the tube which is to cut down sensitivity.

L'entreprise a répondu

Noté 2 sur 5 étoiles

I hope the products sold here are of a higher quality than the customer service I received. I visited the pharmacy to collect an order that I had already placed. As I was leaving, a member of s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a great company to buy from. Reliable, fast delivery and can always speak to a real live person.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie
  2. Magasin de produits de beauté
  3. Exportateur de médicaments
  4. Grossiste en produits pharmaceutiques
  5. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(316)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolutely unprofessional company- most…

Absolutely unprofessional company- most online orders result in unfulfilled stock yet payment is taken for the ENTIRE order

Please avoid as non existent customer service and lazy staff

2 juillet 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, DS

Please get in touch with us at jbc@johnbellcroyden.co.uk so we can rectify this.

Kind regards

The John Bell & Croyden Customer Experience Team

Noté 5 sur 5 étoiles

First time ordering

First time ordering from John Bell & Croydon but certainly won't be the last. Easy to select product and place order. Very rapid delivery, well packaged and competitive prices for what was ordered. What more do you need?

3 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Malcolm

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Really pleased with the service

Really pleased with the service, item was cheaper via them and arrived quickly

2 juillet 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Jo

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

I ordered something for the first time…

I ordered something for the first time from John be and croyden few weeks ago now. It was delivered the next day. Customer services was also very helpful. Happy Customer here

7 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Ez

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Highly Recommended. Great products and service.

Great products and great service. The best Chemist in London. I opted for click and collect on an item I was after and the whole process was seamless. Highly recommended.

6 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Phillip

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Gold Standard Chemist

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find their selection of products unparalleled. I ordered my most recent purchase online and collected in store. Staff were helpful and efficient. The product I bought (knee support) was well packaged and, as usual, I was made to feel valued. I have no hesitation in recommending them.

6 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear,Hattie

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

great variety of vitamins and cosmetics…

great variety of vitamins and cosmetics at unbeatable prices, quick reliable shipping, and very nicely packaged.

21 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Johnny

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Seamless Purchase and Top Tier Customer Service.

Seamless process from start to finish; very user friendly website! I usually go in store; from accompanying my Mother years back to being a customer myself too, I recently started ordering online, delivery was swift, products well packaged and Top tier customer service as always.
Oh I used the pickup service once too whilst I was going to be few streets away that week- Got pickup notification same day of order,got there my bag was packed ready, waiting & handed over by the ever so lovely lady at the till (wearing a Hijab) thanks.

17 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Olubunmi
Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Availability of excellent products…

Availability of excellent products delivered safely and speedily as promised. Will definitely order again and visit the store when in London.

13 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Barbara

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, product that only you provide.

25 mai 2024
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Réponse de John Bell & Croyden

Dear, Maria IIieva

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

I’ve used this company a few times now…

I’ve used this company a few times now very efficient & quick delivery also competitive pricing would recommend.

10 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Karen

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, packaged really well, will order from here again. Thank you 🤩

17 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Donna

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

No nonsense and really speedy delivery

I knew what I needed (Optive eye drops) and they were a sensible price with lots of helpful information along the way in the ordering process. I couldn't believe how quickly they arrived, as another reviewer has said I didn't ask for next day delivery but it was pretty immediate. Will definitely return when this bottle runs out.

9 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, LJC99

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

First Class Customer Experience Team support

Super helpful Customer Experience Team member.
That individual Went above and beyond to help me in my decisions on several occasions across a number of days.
Final purchases of a number of Riffi R700 Original Massage Mitts were well priced and excellent quality.

10 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Sylvester
Thank you for your lovely review about Natalia, she is a super star.

Customer experience is super important to us and we always strive to go above and beyond for our customers.

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Fantastic Experience

Effortless transaction. Next day delivery and a great price too. Will surely use them again.

8 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Mr Malhotra

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Very helpful

8 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Sabrina

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

All good and arrived sooner than I…

All good and arrived sooner than I thought. Thank you 😉

21 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, John

Thank you for your kind review! Please email at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order :)

Kind regards
The Customer Experience Team

Noté 5 sur 5 étoiles

Good selection, fast delivery

Neatly packaged without much excess and delivered astonishingly quick even though I’ve not added next day delivery. Online shop looks nice and very good assortment of things with just the right amount of selection of each type of product to suit varied budgets.

17 avril 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, ZFP

Thank you for your kind review! Please email at jbc@johnbellcroyden.co.uk so we can offer you 10% off of your next order :)

Kind regards
The Customer Experience Team

Noté 1 sur 5 étoiles

Unfortunately I don’t recommend

Unfortunately, I received half my order and no refund.

I placed the order in January it’s now April.

25 janvier 2024
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Réponse de John Bell & Croyden

Dear, Nikki

Thank you for your review, upon reviewing your order, I can see that you were only charged for the items that you had received. If you have further questions please feel free to reach out to us at jbc@johnbellcroyden.co.uk.

Noté 5 sur 5 étoiles
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Réponse de John Bell & Croyden

Dear, Tobo

Thank you for your lovely review, we hope to see you again soon!

Kind regards
Charley-Louise - Customer Experience Team leader

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