I was let down by another company and our heating oil was incredibly low. I have a disabled husband who is in a wheelchair so we need the house to be warm. I called Johnston Oils Dyce and explained th... Voir plus
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Brilliant service from Heating Engineer. Called this morning at 9.30am (on a Saturday holiday weekend) and engineer arrived just after 11am. Fixed problem and heating back on. Can't fault this compan... Voir plus
During difficult times as a single parent and having just gone through a severe winter times are always financially difficult. Once again I find myself asking for help with the prepayment facility and... Voir plus
Bit of a scam. Previously happy but. Now unhelpful staff. Weird delivery prices. If you choose the longest delivery they will wait until the last day even though they could deliver before. Says 10 day... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Whether you're a small domestic heating oil user or a large haulier, with almost 50 years experience and an unrivaled reputation for customer care, Johnston Oils offer unbeaten value and an unparalleled standard of service. We place the customer's c...
Coordonnées de contact
Whitburn Road, EH48 2HR, Bathgate, Royaume-Uni
- johnstonfuels.co.uk
3,8
Bien
25 avis
Aucune trace de demande d’avis
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Very unhelpful person on telephone who…
Very unhelpful person on telephone who refused to answer simple questions
8 décembre 2023
Avis spontané
Bit of a scam
Bit of a scam. Previously happy but. Now unhelpful staff. Weird delivery prices. If you choose the longest delivery they will wait until the last day even though they could deliver before. Says 10 day but leaves out weekends even though previously delivered on weekends. Will try to charge you a higher unit price for oil to deliver sooner even if they’ve been in the area. won’t use again. Very unhelpful customer service.
6 juin 2023
Avis spontané
After previously using Johnston oils on…
After previously using Johnston oils on a few occasions I called them again to come deliver oil I paid and was told delivery would be 3/5 days fabulous, received a email the next day to day delivery would be next day i was out most of that day got home to no delivery note so rang the next morning to chase delivery was told road was to busy to deliver so would reschedule! Rang again a week later as still waiting oh yes sorry will be day after tomorrow! Again no oil so again ring to be told we can't deliver to you as you live on a busy road and its to dangerous!!! Well in that case how come you've delivered to us previously no problems and how come you delivered to previous couple in house no problems?? No apology for all the delays or anything terrible service so went else where and delivered next day absolutely no problems!
28 mai 2022
Avis spontané
Vandalism
Second time have bought oil from johnston oils however, no date or time of delivery given. Went out shopping and when we came back found that johnston oils had been and had smashed new lid on oil cover. No note left saying that they had damaged my oil cover or apologies. Phoned office and driver denied damaging lid cover and again no apologies. Johnson oils were the only ones on the day who had accessed my garden to get to the oil tank yet in total denial. Sent them some photos of the damage but again no apologies or compo. Would never again used this company who come onto your property and cause damage.
4 janvier 2022
Avis spontané
These guys are a breath of fresh air
These guys are a breath of fresh air. I used to buy my bulk LPG from Calor Gas and their customer service was dreadful and I was paying over the odds for my gas. I have been with JGas for over 4 years and their customer service is excellent. They are very transparent in how they operate and I'm always able to talk to someone about my account. They are friendly, informative and I genuinely get the sense that they truly care about their customers and retaining them, which in this day and age is hard to come across in an energy supplier. I can't fault them. I hope as they grow they are able to maintain their high levels of customer service and flexibility.
7 février 2019
Avis spontané
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