Prime Health Avis 43

Worst customer service and quality service. Received medication shipped 2 day air in 90+ heat with 1 freezer pack. Freezer pack was melted and warm to touch. Contacted customer service immediately and provided pictures and information. Was told the medication was still good according to pharmacy. I told them there was no way of knowing the amount of excessive heat it was exposed to and therefore I would not risk using a product that was either degraded, of worst contaminated. Requested either a replacement or money back. Over a week later and nothing but excuses. I contacted my credit card company and filed a dispute and canceled account. Update 06/25/2025. An associate named Gracie contacted me and asked how they could make it right. I told them to replace the defective medication and we could continue to do business. She said she talked to her boss and offered to replace the medication and credit me $75 for my trouble. 3 hours later I received a nasty email stating they have further reviewed the issue and changed their mind. I will be reporting these scammers to every agency in New Jersey and posting as many reviews on every social media avenue to inform potential customers not to do business with them

I have been taking Tirezapide compounded since June of 2024 and the company that I have been getting it through recently went downhill and have been charging customers and not shipping out their medication and leaving them desperate. So I searched another company out and I decided to try them. I was able to get a same-day appointment and they already sent it to the pharmacy and said I will receive my medication within 3 to 5 days. The cost is a little bit higher than what I was paying before but everything is included and that means if you need Labs it's also included. I was able to provide the labs that I already had to go on a higher dose than what they wanted to provide to me. Although they did not start me on the dose that I was already on. I was previously taking 11 mg and they put me on 8.5 but they said that the next dose would be 10. It was easy to speak with a doctor and I'm happy that I'm going to finally be receiving my medication that I was desperate to get. Each month you have to see the doctor in order to get your prescription, but so far it's been pretty seamless and I am paying more but at least I'll actually be receiving my medication. I'll update you once I receive it.