Sprout Health Avis 

I cannot get a response to cancel and there is no CANCEL SUBSCRIPTION button in the account profile - anywhere. I’ve emailed twice and the phone number is a voicemail box with no replays. Do not purchase this product. You’ll be stuck.

I have not officially started the process with their prescriptions, so I cannot truly give a positive feedback on the medicine. However, the process of purchasing and the customer service was decent. There was a time there that I was having difficulties hearing back and thought I should have received my medication sooner but I did get it in time and the customer service rep who responds to me via email has been doing a great job.
Also, the medical portal has been helpful as well. Price was great compared to others. Hopeful the product will stand up to my expectations.

I had been on Wegovy for about 15 months and lost 45lbs. I was on the max dose of 2.4mg. I wanted to do it slow to avoid skin sagging. Insurance no longer covered Wegovy so I shopped around and decided on Sprout. They were responsive and shipped out timely. Since I’m not a pharmacist, I made sure to ask how much to take that would equate to the 2.4 mg pen of Wegovy. They told me 26 units in the syringe. I tried one month and in one month I gained 5 lbs. The food noise and cravings were horrible. I contacted them to let them know and got a generic answer that it may take time for that to go away. Um no…I haven’t had cravings and had no problem walking through the bakery department when I was on Wegovy. Once I switched, I had no control. I stopped with them after the first month and gaining 5 lbs. I started researching and found out that 2.4 mg of Wegovy is equal to 96 units of Semaglutide. Thank you Sprout for putting me through this month of hell. I switched to TrimRX and they’re telling me to take 56 units. I’m now questioning if that’s correct. I’m off to fight with them now.

I can’t get them to reply to their email I want order cancelled and subscription due to false advertising and pricing . I have contacted my attorney and sent all the correspondence . I will not hesitate to spend money and sue this company

If your reading reviews stay away

To ask me to write priority review ? I asked for refund do not want the product a cancel a subscription I didn’t even request for an amount of money I would not pay .

Awfull app best customer service... my product got lost and spent 2 months sending emails trying to get an answer since it was delivered to the wrong address.. if it wasnt for Kara Morgan she gladly amswer kept me posted and fix the issue in their time since they take forever to do it. SHE DESERVES A RAISE!!! The rest.. not worthy..

I have been very happy with the Tirzepatide and have had good results with it. A recent request I emailed with was handled by Don quickly and efficiently. All of the Sprout team members I have had contact with have been very cordial and helpful.

Very easy to order from. I also recieved my package just a couple days later. I’m excited about starting my new journey!!

I have been using Sprout Health for about six months. Due to travel I needed to change the date of a renewal order. While I did have to follow up on my initial email, I had two support people contact me and I was able to get my order early so that I will have it before my trip. The support team has been very friendly and thorough throughout the process.

Don Bryant has been wonderful. In all my months with Sprout this is the first time I have had a good experience with email and contact.

I had the pleasure of working with Don Bryant and Customer Service. He was one of the best representatives I’ve ever talked with. He was very quick to respond, he was extremely helpful and knowledgeable, and it made the experience wonderful!

I’ve been using Sprout Health for ~5 months.
I have always received my medication in timely manner, though there have been a few hiccups.
There is def room for improvement in the Sprout process, communication re the provision of meds, and as regards prompt customer service.
Sprout provides GLP-1, at any dose level, for better price point than most comparable companies.
They are a reputable company that is going through some growing pains.
If you’re able to be patient and want to obtain GLP-1 for reasonable price give them a chance.

My initial prescription went well. But I had some side effects and decided to stop taking the drug after 2 weeks. That's when my cancellation headache began!

The Sprout Health website FAQs say you can cancel online, but the cancel button shown in their screenshots does not exist. I wanted to cancel before my next "renewal" date of 3/5, so I sent an email to the support desk on 3/1, followed by another one on 3/4. I have received no reply. I tried calling them, but was sent to voicemail.

In the meantime, Sprout Health has billed me for medication I do not want. Stay far, far away! There are so many better choices out there.

The prices seems very good but the customer service is horrible. I have been trying to reach out for serval weeks and emails just it is very hard to get through to them.

If you don’t believe me try getting a hold of them for a week one day they will pick up ASAP and then go MIA for a hole week without response

After extensive research it said go to profile and there you will find a tab cancel account. That was nowhere to be found . I have tried several Avenues to cancel my account and as of today I don't know that it has been canceled. I cannot get a response other than a generic email .
I began this endeavor 2 + months ago and no product received. I paid for 1 month supply by credit card and opted to.... NOT ....save c.card information and yet sprout managed to charge me $240ish a couple of days ago. Thank goodness I contacted my cc company and put a block on the company. I even went in to alter cc information and there was nothing there to alter so this company is a fraud and worthless
I ....WILL ....share my experience every time I get a chance.

Do NOT order from them!!!! I never received my product and they didn’t respond to multiple emails. I had to file a dispute with my credit card company. Just don’t.

I gotta say that I’m surprised to see such bad reviews for Sprout Health. I decided to get my Semaglutide from them because of the sale they have on the 1st month. I filled out the information and paid for it like usual, late that night, heard from the Dr the very next day and had my medication at my door two days later! Not only that but I received my nausea medication in the same package and wasn’t charged any extra. Everything was included in what I paid! I am very pleased with everything. So much so that I wanted to share.

This place is horrible. I ordered trizapatide and then after submitting the order it was semagltutide. BUT I NEVER RECEIVED NEITHER.. THEY SCAMMED ME I WILL BE CONTACTING MY BANK ..RUUNNNN DO NOT PURCHASE FROM THEM!!! There customer service NEVER ANSWERS

Worst customer service no one answers the phone or responds to emails with any competent answers, they did not provide all things needed with your supplies they sent. I don’t even think they are real doctors! I’m writing the BBB and going to the board of Drs, this company needs to stop scamming people!

Don't use them. They sent me a package of pins with no companion and them later sent an expired from some random pharmacy with a letter attached stating the expired companions had an extended beyond use date.

Now I cannot get a hold of anyone to cancel my account and I've been trying for about a week.

Run.

They won't respond. Sent me 2.5 mg instead of 15mg which I was already on. They don't answer the phone they don't call you back they don't respond to emails. Don't use them. Plenty of other places to use that will respond and have customer service. They are horrible. Run away