Joint Electrical Services Ltd Avis 

208
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers

Écrit par l'entreprise

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(208)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A* service start to finish

Visit to fix my hob was scheduled for less than a week from the initial report, contact and time frame given the day before by engineer and problem fixed on the day. Couldn’t ask for a better service from this friendly team! - A*

23 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hello,
JES are pleased your experience has been positive and we thank you for taking the time to review us.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

*GODIN* Any Godin cooker owners

*GODIN* Any Godin cooker owners - these are the experts to call. Having struggled to find anyone who would fix my unusual, old cooker it was a relief to find Joint. Yes the cost was a little scary on first impressions. However, my engineers put in hour and hours of work to bring my old beast of a cooker back to life. They were extremely thorough and I feel confident we will now get a few years more out of the large range cooker now.

10 février 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hello Julia,
We are very grateful for the lovely review you have given JES. We want to reassure you this is a premium product we have recently serviced for you. It is some 40 years old. If they are maintained regular they will last forevermore.
This product is so highly thought of in France they are used in Michelin star restaurants.
So we are delighted to have been able to "bring your beast" back to life for you to enjoy many more years cooking on it.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Great service

Great service, booking communication excellent. Engineer Michael professional and happy to explain everything to us. Fault fixed quickly. Highly recommended.

23 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hello Peter,
Thank you for the review. We are very happy you were pleased with the service from JES. Our customers matter to us and it is great that you have seen that in your dealings with us.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Excellent service - genuinely cared about his job and making us happy

Excellent service, Mike couldn’t have done anymore, so much patience to identify the fault and make sure it was 100% working efficiently before leave. True professional and someone who genuinely cared. Couldn’t thank him anymore. Great services thank you

5 février 2025
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Réponse de Joint Electrical Services Ltd

Hi Natalie,
JES and Mick are very grateful for the fantastic review you have taken the time to give. It is fantastic for us when our customers realise we care about them and ensuring we can fix the appliance before leaving.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Induction hob repair

Great service reported fault and received an fast response and site visit, arrived on time and preformed a quick and very efficient fix leaving a very tidy once finished.

5 février 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Steven, thank you for taking the time to share your experience of JES. We are happy to have resolved your issue and delighted you were pleased with our service.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Friendly service and great communication!

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which he calibrated and thoroughly checked for any other faults/warning signs before leaving. Clean and tidy work, protecting my new floor and new kitchen worktops. Both ovens back to working perfectly. Thank you!

30 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Lucy,
The JES team are very grateful for your fantastic review. We are delighted to have been of service and that you now have your ovens working.
We appreciate your comments and they will be passed onto Michael.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Professional from start to finish

Both the office team and the technicians were great from start to finish. Mike was friendly, professional and took pride in his work.
Any queries I had, Anne was quick to respond and helpful. Great company to deal with for bora repairs!

27 janvier 2025
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Réponse de Joint Electrical Services Ltd

The JES team would like to say a huge thank you for the positive and excellent feedback given to us. It is a thrill for us to see our customers recognise how much we care.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Well organised & professional company

Well organised & professional company, engineer arrived on time and was engaging, polite and very knowledgeable. Was very thorough in his work, cleaned up afterward. Very pleased with service indeed and would highly recommend them.

29 janvier 2025
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Réponse de Joint Electrical Services Ltd

Good Morning Patric and thank you for your excellent review. Your comments have been passed to Mark your engineer on the day.

Noté 5 sur 5 étoiles

Great experience.

The team at JES did everything they could to ensure our warrantee issues with our Bora Set Up were completed without further issue, travelling across the country twice. Everything works great and the team were clean efficient carrying out their work.

22 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Scott, thank you for your recognition of our teams efforts to resolve your issues. We are grateful that you have taken the time to review JES.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

We had excellent service

We had excellent service.
Engineer arrived promptly as arranged.
He was professional and informative. He worked quietly and tidily.

20 janvier 2025
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Réponse de Joint Electrical Services Ltd

Dear Helen
JES are really pleased your experience and review are positive. We are very grateful for you taking the time to give us feedback, it is invaluable to us all.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Excellent Service

Great service. Mick did a fantastic job replacing the faulty glass on my new Bora Ihob. He arrived as scheduled; made no mess whatsoever and even gave me a quick tutorial to get the most out of my new Induction Hob. 🙂

13 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Dear Abigale,
Thank you for your great review. Your comments have been passed onto Mick, who is delighted you were happy with our service.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Repair to extractor fan

Professional, friendly service. Fixed the problem promptly and efficiently. Thoroughly recommend JES.

9 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

David, thank you for taking the time to review JES. Our customers opinion is at the forefront of all we do. We appreciate your comments.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Westin Hood Repair

Mark and Joshua attended site to repair a cooker hood that hadn't worked from day one. Switched the fan motor out after a few teething problems getting the hood out of the cabinet. Nothing was too much trouble, would totally recommend JES for any appliance repairs in the future.

14 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Russell, we are happy to have been of service and furthermore pleased you are happy with that service.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Thank you JES I would highly recommend…

Thank you JES I would highly recommend your services ! From when the issue was raised with my Bora Induction hob, you kept in contact with me and right up until the service date I was given a small window for the call so didn't have to wait all day. Very friendly and professional.

14 janvier 2025
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Réponse de Joint Electrical Services Ltd

Catherine we are delighted you were happy with the service you have received from JES and thank you for taking the time to review us.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Thank you to JES for a amazing service…

Thank you to JES for a amazing service repairing my Bora Extractor. Very professional, friendly trust worthy service would full recommend.

7 janvier 2025
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you Laura for brilliant review of JES. We are very grateful and most importantly your appliance is up and running efficiently again.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Excellent communication and problem fixed

Very helpful customer service who arranged for my Bora hob to be fixed as quickly as possible, good communication from Anne and the engineer was friendly and sorted out the problem efficiently.

4 décembre 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you for your positive review of JES. We all appreciate your time in giving us this review. Your opinion matters to us.

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Bora Induction Hob Repair

Thank you to Joshua and JES for helping me out so close to Christmas.
I couldn’t fault the efficient service at all. I was kept informed, the engineer turned up on time as promised and was friendly, professional and fixed my hob!
Brilliant service.

23 décembre 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Jay, Thank you for taking the time to review JES. We are delighted you have been happy with the whole JES experience, especially Joshua.
Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Excellent Professional Service

From first contact with JES the service provided was excellent. Friendly & helpful advice. Once issue was identified an appointment with service engineer was made. The date was brought forward by a few days to the Friday which was extremely kind.
Thank you to all at JES. highly recommended.

20 décembre 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Dear Customer, All of the JES team wish to thank you for your positive and kind words. Your opinion matters to us.

Noté 5 sur 5 étoiles

Great service

Efficient, polite, tidy and fixed the problem.
Many thanks

19 décembre 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Rob,
Thank you for sharing your experience of JES and we are delighted is was a positive one.

Noté 5 sur 5 étoiles

Excellent service…

Over the years Joint Electrical Services have always carried out an excellent service for my 18 year old Mercury cooker. Problems always rectified, services leaving the cooker in pristine condition, expertise & skill from their engineers and it’s always a pleasure to deal with Anne over the phone for booking in, letting me know arrival time of the engineer and follow up call.

18 décembre 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Laura,
Thank you for your fantastic review. JES take pride in customers issues and we pleased to see you know we care.
Have a lovely festive holiday

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