I would love to say I really enjoy shopping here the people who guides me to find the perfect size yesterday for my dog 😀
Établissement
Changer d'établissementHathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, GB
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Lisez les avis des autres
I am a local dog behaviourist and take some of the dogs im working with to Jollyes to help them learn about different environments, meet people and choose their own treats amongst other things. I'm a... Voir plus
Peter was a tremendous help, going above and beyond his Normal duties to fit a dog mask on my very anxious girl, he took the masks to the car, for me to fit, thus alleviating her stress levels of havi... Voir plus
Purchased a new dog harness from your company and it lasted less than a month. Had to go your another pet store to buy a another harness.
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À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Royaume-Uni
- 01249 448620
4,7
Excellent
986 avis
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Rarely have any decent millet spray in
Rarely have any decent millet spray in. Often no sacks of foreign bird mix too
6 décembre 2025
Got all my shopping needs
Got all my shopping needs. Staff carried heavy item to my car.
4 décembre 2025
Such a lovely shop with good prices and…
Such a lovely shop with good prices and great staff.
1 décembre 2025
Great staff and very helpful.
27 novembre 2025
Budgie seed.
After failing to find the product wanted on the shelf I asked the assistant to check if there's any in stock. She went out of her way to locate the product of which there was one only left and it had fallen to back of shelf. She was so very helpful unfortunately I don't know her name but it was on Wednesday 26th November a.m. and the product was budgie seed. Thank you again for your excellent customer service.
26 novembre 2025
Top Quality
Excellent service as usual. Everywhere was clean and tidy, with helpful staff on hand if required.
26 novembre 2025
Great store ,always get what I need and…
Great store ,always get what I need and more for my dog, friendly staff always help me carry large bags of dog food to my car. Plus get a voucher off every now and again xx
17 novembre 2025
Very friendly staff
15 novembre 2025
Fantastic choice
They have a good range of natural dog treats that are sold separately and very good in price. My dog loves the mixture I get her.
Lots of deals on there fantastic choices of animal products.
Friendly staff.
Always a 5* from me
4 novembre 2025
Excellent service and friendly staff
31 octobre 2025
Very helpful staff always happy to…
Very helpful staff always happy to advise and to carry the heavy bags to my car.
21 octobre 2025
Kitten vaccinations
I used my local branch of Jollyes (Chippenham) for kitten vaccinations. My kittens were given a thorough health check and were vaccinated carefully and skillfully. The staff are always friendly and helpful.
15 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Went get new coat for one of my dogs…
Went get new coat for one of my dogs got no help in finding the correct one . But just by me was a staff member put things away on the racks with no help I did find one for my dog . I am 80 years old . To me there no training on customer service .like can I help to find the correct dog coat .And I had my other dog with me .No training with customer service.p
12 octobre 2025
Réponse de Jollyes The Pet People - Chippenham
We appreciate you bringing this to our attention. We are sorry you didn't receive assistance finding the right coat for your dog. We'll address the customer service training to better support our customers. Thank you for your feedback.
I love jollyes always lovely staff and…
I love jollyes always lovely staff and good prices I always go for all my pet supplies
14 octobre 2025
Went to the Chippenham branch to get…
Went to the Chippenham branch to get some food, the freezers were empty so had to get another type but the dog refuses to even look at it.
7 octobre 2025
Réponse de Jollyes The Pet People - Chippenham
We appreciate you taking the time to share your experience. We're sorry the freezer stock was low and your dog didn't like the alternative. We'll look into this.
Very helpful young man…
The young man who served me was very helpful in finding an item I couldn’t locate. He was friendly and polite.
3 octobre 2025
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