Fantastic staff. Happy staff. Extremely helpful. Our dog really enjoys his visits to Jollyes as staff always welcome him as do other shoppers .. Always a fun & enjoyable time @ Jollyes. Makes for... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY Christchurch, England, GB
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Lisez les avis des autres
I have been using Jolleys own Lifestyle grain free Artisan range of dog food for my 2yr old Labrador since he came off puppy food. It has a great rating on the highly thought of allaboutdogfood websi... Voir plus
Extremely helpful staff. One member stopped stacking shelves from being on knees to guide me to where a product was, instead of just vaguely pointing 'over there' . When I was paying and enquire... Voir plus
I was left to peruse what I wanted at my leisure which was nice, although staff came across as very approachable if any help had been needed. When I got to the checkout the member of staff at the till... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit 5&6 Christchurch Trade Park, Somerford Road, BH23 3PY, Christchurch, England, Royaume-Uni
- 01202 084 170
4,6
Excellent
668 avis
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Anna
Very nice service, a lot of interesting and useful things, this is the best store that is hard to leave.
17 janvier 2025
First time visit to the pet clinic for…
First time visit to the pet clinic for kitten vaccines. Warm and friendly and efficient. Great care and attention given to the kittens. Fantastic value for money compared to my normal vet who appears to have ripped me off every years for many years
13 janvier 2025
Quick and efficient service
Quick and efficient service! Colleagues are knowledgeable and smiley!
13 janvier 2025
Reasonable Cost and Helpful Staff
I was left to peruse what I wanted at my leisure which was nice, although staff came across as very approachable if any help had been needed. When I got to the checkout the member of staff at the till was willing to help me carry out to my car the large array of items I had of which a number were quite heavy. I found the cost of everything reasonable.
15 janvier 2025
We got everything we went in for and…
We got everything we went in for and staff were very helpful and pleasant.
11 janvier 2025
The staff are so lovely
7 janvier 2025
Excellent service as always
5 janvier 2025
All the staff there are knowledgeable…
All the staff there are knowledgeable and kind. They have even started to recognise me as one of their pet club members!
6 janvier 2025
Always have what we want at sensible…
Always have what we want at sensible prices, you can't ask for more than that.
4 janvier 2025
The staff are very helpful polite and…
The staff are very helpful polite and friendly.
We will certainly be returning to the store again
28 décembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Mould in knuckle bones
Staff were lovely when i went in to click and collect a delivery, however when i received the items and got home to pack these for christmas, i found mould in one of the items.
19 décembre 2024
Réponse de Jollyes The Pet People - Christchurch
We appreciate you taking the time to share your experience. We're sorry to hear about the mold you found in one of your items. We understand how frustrating it must have been to find this issue, especially during the holiday season. please can you return this to store for an refund or exchange as all click and collect order are managed directly by store
We'll be sure to pass your feedback along to the appropriate team.
Excellent service
The service is always excellent, staff always very helpful and knowledgeable and cheerful.
20 décembre 2024
We visited last night found the staff…
We visited last night found the staff really helpful and loved the range of things there but also it was affordable
19 décembre 2024
Needed flea spot on
Needed flea spot on. Was told to come back in an hour, returned after one hour and there still wasn’t anyone who could sell. On a different day, I stopped by for the same reason, the guy on the till said his boss needed to sell it and phoned through to the back, where he was told that she wasn’t coming out and I’d have to return the next day!
14 décembre 2024
Réponse de Jollyes The Pet People - Christchurch
We understand your frustration with the inconvenience you experienced. We strive to provide excellent customer service and will address this issue with our team to ensure a smoother experience for future customers.
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