We shop at the Dover branch regularly, and it's always a genuinely great experience. The staff are friendly and super-helpful, even spending time to help scan the shelves with us for just the right do... Voir plus
Établissement
Changer d'établissementCastleton Retail Park, Charlton Green, CT16 2QH Dover, GB
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Lisez les avis des autres
Sunday 28th Sept, lady and young lad working. Young lad was lovely, friendly, smiley and really great customer service. The woman on the other hand was unbelievably rude, telling me to hurry up as... Voir plus
The 2 members of staff that looked after me were excellent. went out of their way to ensure I had everything I needed for my visit. I am disappointed that the range of reptile stock has been shattere... Voir plus
Very friendly young man served us our dog food was on offer £8:00 off the price always a bonus. The young man recommended a lotion for our dog as she keeps itching. Good experience visiting the shop y... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Castleton Retail Park, Charlton Green, CT16 2QH, Dover, Royaume-Uni
- 01304 215631
4,8
Excellent
686 avis
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top staff
The 2 members of staff that looked after me were excellent. went out of their way to ensure I had everything I needed for my visit.
I am disappointed that the range of reptile stock has been shattered to non existent and will prevent me from shopping there again. but that cant be taken away from the amazing staff that work tirelessly to keep the business running perfectly.
4 novembre 2025
Lovely friendly shop
Lovely friendly shop
The staff are great and helpful and so kind to my doggies when I take them in
I love this shop
23 octobre 2025
no cashier at check out was left…
no cashier at check out was left waiting for almost 10 minutes and the lack of certain iteams no longer being stocked
13 octobre 2025
Friendliness and helpfulness of staff
10 octobre 2025
Always great service and excellent…
Always great service and excellent customer service
3 octobre 2025
We wouldn’t shop anywhere else for our…
We wouldn’t shop anywhere else for our dogs.
The staff are always super friendly and product knowledgeable.
4 octobre 2025
Lots of variety and the staff are…
Lots of variety and the staff are helpful and friendly
29 septembre 2025
Sunday 28th Sept
Sunday 28th Sept, lady and young lad working.
Young lad was lovely, friendly, smiley and really great customer service. The woman on the other hand was unbelievably rude, telling me to hurry up as she still needs to close both tills down and tutting at us. Genuinely made us feel unwelcome
28 septembre 2025
Avis spontané
Lovely staff
26 septembre 2025
Great shop
Easy to find what I need staff are happy to help and prices are reasonable
11 septembre 2025
Very plesent service
12 septembre 2025
Staff went out their way to help me.
13 septembre 2025
Friendly helpful staff
13 septembre 2025
Best experience
I had good experience in this store as we were getting our first two kittens and they were very helpful to us
5 septembre 2025
Polite
Polite, approachable staff. I was waiting for a till and an assistant immediately opened the other till for me. Gentle upselling - looked to find the flavour of food that my cat would eat. I was only going to buy 1, then 2 and ended up with 4 for the price of 3! So well done.(and my cat likes the food, so I will be back for more!)
Thank you
21 juillet 2025
When your pooch knows his route to get his treats
My dog knows the route to get to his favourite store.
Once he has surveyed the store and we are purchasing the goods, he will wait to be rewarded with a treat.
He and ourselves loved going there.
Staff are the friendliest people.
24 juillet 2025
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