Jollyes The Pet People - High Wycombe Avis 

Helpful, friendly staff and willingly assisted me with heavy bags of feed

Very well laid out store with great range of products for my dogs and excellent value.

Found what we needed and customer service was very good

Staff are always friendly and helpful

Took back a box of food our Cat wouldn’t eat and they exchanged it. Competitively priced as well.

All the staff are so happy and friendly in this store which makes it a pleasure to shop.
They are also very professional in the way you are served, a credit to the training and company.

Have the products I need and wildlife eat ! Without waste , at great prices

Very helpful carrying out large bags of bird seed

I've always found the staff at Jollyes to be very helpful whenever I've called in & this time was no different .. :) They are always willing to help with heavy purchases which I appreciate very much & you can always be sure of receiving a smiling welcome .. :)

Good choice of pet products.
New reward system in place.
Helpful staff.

Good selection, good value, helpful staff

The staff are always very helpful and very polite. I find I can get most of products for my cat.

The staff were very friendly, helped lift the heavy items onto the till counter and stacked them back in the basket so I could get them to my car. Always very helpful and welcoming.

The staff are friendly and welcoming

Store Laid out well.Stock well signposted so easy to find.Clear gangways so easy to move around with trolley.Very good,reasonable prices,good value for money.Very helpful,friendly staff.

All staff members very helpful and friendly thank you

Very friendly helpful staff. Good variety of products at good prices.

I had a shocking experience at Jollyes today (26/08/2025). I went in to buy chicken feed but since they didn’t have Layers Pellets, I purchased Mixed Corn along with a few other items.

When I got home and opened my boot, I was horrified to find the bag of Mixed Corn swarming with bugs that spilled out into my car. By the time I got my hoover to clear them, they had already crawled under the seats.

I phoned the store straight away and was told to bring the bag back. They replaced it, but after getting my car professionally valeted, I noticed more bugs crawling on the replacement bag as I was putting it back in my car. I returned it again. At first, staff refused to change it until I pointed out the bugs were clearly visible, at which point they reluctantly agreed.

When I asked if they would cover the cost of the car valet (which I only had to pay for because of their faulty product), they refused — despite having seen the state of the first bag themselves.

My only regret is not taking pictures in the moment, as I was too busy panicking about the bugs spreading across my car, which I also need for work.

The product quality and customer service were both appalling. I will not be returning to Jollyes and I strongly warn others to check what they are buying.

Just really nice people that are always pleased to help & advise.